Endorsed by Which?

Columbus Plumbing & Heating Services Limited

4.6

10 Reviews

About

Here at Columbus, we’re proud to bring you a comprehensive, all in one plumbing and heating service that focuses on unmatched quality workmanship, and a commitment to excellence in customer services. We strive to be approachable, friendly and empathetic, as well as responsive, professional and competitive. We know and understand just how vital plumbing and heating is to your premises, and we treat each and every case as a priority.

Founded on Quality

Established in 2008, Columbus began with an initial workforce of just three experienced and dedicated engineers. Neil Columbus, an established local builder, and Jon Mickelsen, a skillful heating and plumbing specialist set up the business before it rapidly grew and expanded in the years that followed. Now with ten fully qualified, professional engineers and a body of full time administrative support staff, Columbus is busier than ever and able to provide reliable solutions for our customers all over Ipswich.

A 24/7 Service

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
    • Underfloor heating

Customer reviews

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4.6
10 reviews
Customer Service
4.9
Quality
4.6
Value
4.4
Sort by
Boiler installation
Customer Service
Quality
Value
I needed to replace a life expired system boiler, and based on Which? recommendations, I narrowed the choice down to Worcester or Vaillant. After a lot of reading around the subject, I obtained quotes from three local heating companies, one for a Vaillant boiler and the other two for a Worcester Bosch boiler. All three companies are Which? Trusted Traders and I was impressed by the attention to detail that went into all the quotes, which were similar in price. For comparison I also obtained a quote from an Internet-based company (again, a Trusted Trader). This was about 20% cheaper (being careful to compare like with like) but dealing with local firms, I was able to discuss in detail some aspects of the job which made me more confident that the new boiler could be installed without problems. Making a final choice was difficult and it was really down to close scrutiny of the quotes and answers to my questions about points of detail. The lead time for the work was about three weeks, which was fine for me. The job took a day and a half, and was done by an engineer and assistant, who were friendly, professional and efficient. An electrician was also needed to change the programmer, which was done in a few minutes. I hadn't used Columbus before, but my experience was entirely good and I'd recommend them. As for the price, all the local contractors gave quite similar quotes, which were beaten by the Internet firm. I think the price I paid was fair value, but not cheap.
Customer in Suffolk Posted on 27/09/2023 , work completed 26/09/2023
Disappointing
Customer Service
Quality
Value
My mothers boiler was loosing pressure, organised a service. Engineer suggested replacing the pressure valve so re booked to do this work. Service was £108. Returned to replace pressure valve. I visited mother to find boiler still loosing pressure and dripping. 3rd visit suggested a hair line split in hydronic block. 4th visit to replace this part. Total for parts and 7hrs work £645. Disappointed the dripping wasn’t spotted after replacing the PR valve. I don’t believe the boiler was dripping before this valve was replaced. Mother is 80 and had I not been able to check the boiler would have been left dripping. I don’t think this is professional and will use the engineer I use and trust moving forward.
Customer in Suffolk Posted on 27/12/2022 , work completed 22/12/2022
Absolutely amazing!
Customer Service
Quality
Value
They are absolutely amazing! Very professional, from the first day to the very last one and after. Unbeatable prices! They move very quickly and are very clean when working, treating your home like their own, with respect. I will contact them in the future without a doubt.
Customer in Suffolk Posted on 14/08/2020 , work completed 10/07/2020
Very pleased
Customer Service
Quality
Value
Very professional job all round on time good turn out explained any questions I had. I'm very pleased.
Tony, Suffolk Posted on 15/05/2019 , work completed 15/05/2019
Service of Central heating system
Customer Service
Quality
Value
Gary was very efficient and did the job well
Maureen, Suffolk Posted on 13/05/2019 , work completed 13/05/2019
The go-to professionals for plumbing & heating around Ipswich
Customer Service
Quality
Value
Columbus did a full heating system upgrade for us a few years ago (new gas boiler, new relocated hot water cylinder, several replacement rads & associated pipework). Excellent work, no hesitation in recommending for large or small projects and ongoing service work - real professionals.
Customer in Suffolk Posted on 03/05/2019 , work completed 08/04/2019
Prompt & professional
Customer Service
Quality
Value
They fitted a complete central heating system. It was done to a very high standard. Very clean engineers who were very courteous and helpful. The job was completed ahead of schedule and on budget. I would certainly recommend them.
Lesley, Suffolk Posted on 29/04/2019 , work completed 29/04/2019
Prompt & professional.
Customer Service
Quality
Value
Domestic gas works. Left safe and correct order.
Lesley, Suffolk Posted on 24/04/2019 , work completed 24/04/2019
Professional & competent
Customer Service
Quality
Value
Very efficient. Staff very professional and competent perhaps slightly expensive but worth any possible premium.
Arthur, Suffolk Posted on 11/02/2019 , work completed 11/02/2019
Prompt & professional
Customer Service
Quality
Value
Sorted out a radiator that stopped working. Checked thermostat, valves & took radiator off & cleaned it. All was good but as it was a plastic microbore system he said there was a blockage somewhere in system which would need to be pressurised. This had to be done a week later as he did not have equipment. On return, cleared and working within 15 minutes.
Malcolm, Suffolk Posted on 25/01/2019 , work completed 25/01/2019