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Trusted Traders

Complete Service Maintenance Ltd

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb new csm logo

4.8

237 Reviews

About

CSM provide a range of professional roofing services to homeowners & commercial customers throughout the North East. We are a reputable local roofing company with national accreditations and are trusted by hundreds of customers all across Tyne & Wear, Northumberland, County Durham & Teesside.

We are specialists installers of:

- Guardian Conservatory Roofs

- Roofing (Tiles / Slate / GRP / Felt / EPDM Rubber)

- UPVC Roofline & Guttering (inc. Fascias / Soffits / Gutters / Cladding)

- Seamless Aluminium Guttering

Our team of highly skilled & experienced tradesmen provide customers with a professional & reliable service, great value for money & unrivaled workmanship across all of our services.

We provide a no hassle sales approach with no high pressure sales - just FREE, no obligation quotations & helpful, knowledgeable advice.

We are a Fairtrades Registered Company & offer Homepro Insurance Backed Guarantees for total peace of mind.

What we do

  • Roofers

    • Guttering, fascias and soffits
    • Emergency roofing service
    • Flat roofing
    • Lead work
    • Roof and skylights
    • Cladding
    • Conservatory roof conversions
    • Rubber roofing (EPDM)
    • Tiled conservatory roofs
  • Builders

    • Conservatories
    • Building services
    • Guttering repair services
    • Extensions
    • Garage conversions
    • Porches
  • Doors

    • Bi-fold doors
    • Composite doors
    • Front door
    • French doors
    • Fire doors
    • Orangeries
    • Patio doors
    • UPVC doors
  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Glaziers

    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • More Services

    • conservatory roof replacement tiled conservatory roof

Customer reviews

Reviews summary

4.8
237 reviews
Customer Service
4.8
Quality
4.9
Value
4.8
Sort by
New Guardian Roof and Windows
Customer Service
Quality
Value
Quote given beat all previous quotes from other companies. Work was completed to a high standard with great quality products. Workmen were friendly and kept me informed throughout. Very happy with the finished job, could not fault, would definitely recommend!!
Customer in Tyne and Wear11/02/2019
Highly recommend
Customer Service
Quality
Value
Great job great price great staff replaced all fascia and guttering on one of our rental properties will be using them again in the future
Customer in Tyne and Wear04/02/2019
Fascia Installation
Customer Service
Quality
Value
Professional workforce and work carried out to an excellent standard. The boys arrived early and were very professional from the start. Would happily recommend the CSM for roofline work, A happy customer.
Customer in Tyne and Wear19/01/2019
New EPDM roof with lantern
Customer Service
Quality
Value
Excellent service from start to finish, Highly recommend, would definitely use again. Thank you very much for a first class service.
Customer in Tyne and Wear18/01/2019
Professional
Customer Service
Quality
Value
Great job fitting front and back doors to my property. Would definitely recommend.
Steven, Tyne and Wear17/12/2018
My review
Customer Service
Quality
Value
Replaced facia, soffits, guttering and downpipes. Friendly and professional service from initial contact by phone through to the lads who did the work. I was kept informed all the way. Finished job looks great and I was charged what I was quoted.
Alison, Cleveland04/12/2018
Initial good first impression but failed to follow through
Customer Service
Quality
Value
Small job- replacing hanging tiles on front bay window and insulating space. The initial process was professionally handled allowing 14 day cooling off period from the quote, but to process the order and for company to give a date for commencing the work, you needed to sign off the waiver! Bit of a catch 22. When we asked if we could have work completed within 2 weeks, communication was poor, not returning calls and arriving to do the work with no prior notice. Also health and safety issues gave cause for concern and when raised the response was not a positive one. Quality of work and builders who carried out the work were very good however the area was left in a mess and required us to call company to request that they return and clean up the drive and remove stains. Requested a time when I would be in the property, however it was done when I wasn’t there.
Customer in Tyne and Wear24/11/2018
Excellent job and great service
Customer Service
Quality
Value
CSM replaced the roof on my house. From the outset they were very professional and helpful. The price quoted was the price paid. The whole team were very friendly and helpful. From the day work started the lads were on site working hard, taking care and attention to the job in hand. Once the work was completed they tidied up and left the area all clean and tidy. I would highly recommend CSM.
Anne, Tyne and Wear13/11/2018
Satisfied Customer
Customer Service
Quality
Value
Work carried out as promised. Extremely satisfied. Fitters, very prompt, courteous and friendly. Work carried out as promised and as per CSM website.
Pauline, Tyne and Wear09/11/2018
Excellent standard
Customer Service
Quality
Value
Professional workforce and work carried out to an excellent standard.
Grenville, County Durham07/11/2018