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Trusted Traders

Complete Service Maintenance Ltd

Logo on white
Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
Profile thumb new csm logo

4.8

194 Reviews

About

CSM provide a range of professional roofing services to homeowners & commercial customers throughout the North East. We are a reputable local roofing company with national accreditations and are trusted by hundreds of customers all across Tyne & Wear, Northumberland, County Durham & Teesside.

We are specialists installers of:

- Guardian Conservatory Roofs

- Roofing (Tiles / Slate / GRP / Felt / EPDM Rubber)

- UPVC Roofline & Guttering (inc. Fascias / Soffits / Gutters / Cladding)

- Seamless Aluminium Guttering

Our team of highly skilled & experienced tradesmen provide customers with a professional & reliable service, great value for money & unrivaled workmanship across all of our services.

We provide a no hassle sales approach with no high pressure sales - just FREE, no obligation quotations & helpful, knowledgeable advice.

We are a Fairtrades Registered Company & offer Homepro Insurance Backed Guarantees for total peace of mind.

What we do

  • Roofers

    • Guttering, fascias and soffits
    • Emergency roofing service
    • Flat roofing
    • Lead work
    • Roof and skylights
  • Builders

    • Conservatories
    • Building services
    • Guttering repair services
    • Extensions
    • Loft conversions
  • Conservatories

  • More Services

    • conservatory roof replacement tiled conservatory roof

Customer reviews

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Reviews summary

4.8
194 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Very satisfied customer!
Customer Service
Quality
Value
The whole experience from initial visit to give quotation through to actual installation work went without fault. Staff were efficient & courteous and arrived promptly at agreed times. I am very satisfied with the work done.
Brian, Northumberland18/01/2018
Good job at a reasonable price
Customer Service
Quality
Value
Quotation for work was excellent, with no hard sell or hidden extras. Work was carried out to a high standard. Installer were friendly, punctual and polite. Very good service.
Christopher, Northumberland17/01/2018
Polite and professional
Customer Service
Quality
Value
From our very first meeting with Craig Mitchell through to completion of the job, everything was done in a friendly professional manner.
Brian, Tyne and Wear08/01/2018
Job well done - new roof on conservatory
Customer Service
Quality
Value
Arrived exactly on time. They were friendly, courteous and tidy. The job was completed quickly with little disruption and the workmanship was excellent. Our team were Peter and Jack with an apprentice and cannot fault them, they were brilliant. They exceeded our expectations.
Sheila, Tyne and Wear29/12/2017
Excellent service
Customer Service
Quality
Value
I needed a new back door to be supplied and installed. Each initial telephone call from installation, the service was excellent. George and Martin were prompt, courteous and professional. The old door was taken away and the work are tidied up when finished. Very impressed.
Paul, Northumberland20/12/2017
Excellent work.
Customer Service
Quality
Value
Excellent service throughout enquiry and quotation. Top quality and excellent workmanship in fitting, including careful finishing off.
Alan, Tyne and Wear13/12/2017
Excellent work
Customer Service
Quality
Value
Excellent job done on roof with very bad weather conditions. They were friendly and approachable.
John, Tyne and Wear07/12/2017
Very pleased with job.
Customer Service
Quality
Value
Both sales team, and fitters were very pleasant to deal with the work was carried out quickly and with little mess. The quality of the completed work was excellent and done at a reasonable price.
Desmond, County Durham21/11/2017
My review
Customer Service
Quality
Value
Great job.
Marion, Cleveland13/11/2017
Excellent work
Customer Service
Quality
Value
My husband & I had our guttering, fascias, soffits & dry verge removed & replaced by CSM. We were thoroughly happy with lovely workmen, salesman & staff - great job. We had one minor issue with dry verge which was promptly resolved.
Tracy, Tyne and Wear07/11/2017