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Trusted Traders

Complete Service Maintenance Ltd

Logo on white
Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
Profile thumb new csm logo

4.8

222 Reviews

About

CSM provide a range of professional roofing services to homeowners & commercial customers throughout the North East. We are a reputable local roofing company with national accreditations and are trusted by hundreds of customers all across Tyne & Wear, Northumberland, County Durham & Teesside.

We are specialists installers of:

- Guardian Conservatory Roofs

- Roofing (Tiles / Slate / GRP / Felt / EPDM Rubber)

- UPVC Roofline & Guttering (inc. Fascias / Soffits / Gutters / Cladding)

- Seamless Aluminium Guttering

Our team of highly skilled & experienced tradesmen provide customers with a professional & reliable service, great value for money & unrivaled workmanship across all of our services.

We provide a no hassle sales approach with no high pressure sales - just FREE, no obligation quotations & helpful, knowledgeable advice.

We are a Fairtrades Registered Company & offer Homepro Insurance Backed Guarantees for total peace of mind.

What we do

  • Roofers

    • Guttering, fascias and soffits
    • Emergency roofing service
    • Flat roofing
    • Lead work
    • Roof and skylights
  • Builders

    • Conservatories
    • Building services
    • Guttering repair services
    • Extensions
    • Loft conversions
  • Conservatories

  • More Services

    • conservatory roof replacement tiled conservatory roof

Customer reviews

Reviews summary

4.8
222 reviews
Customer Service
4.8
Quality
4.9
Value
4.8
Sort by
A really great operator
Customer Service
Quality
Value
Having recently had CSM install new roofline for us and, being entirely satisfied and very impressed, we decided to have a new front door supplied and fitted by them. Their service was exactly as we had come to expect....excellent in every respect from beginning to end. I recommend them without the slightest hesitation.
bobkerr09/09/2018
Hardworking & professional
Customer Service
Quality
Value
The installation team worked hard. Time keeping wasn't good. Turned up late 3 mornings in a row. Finishing off (around lead finishing etc) could have been better.
Joseph, Tyne and Wear28/08/2018
Highly recommended
Customer Service
Quality
Value
Installation of UPVC facias, soffits and guttering. Courteous and quality job completed on schedule would highly recommend.
Chris, Tyne and Wear01/08/2018
Professional and friendly
Customer Service
Quality
Value
CSM installed a new conservatory roof. The installation team were professional and friendly and they did a first class job. The team were punctual, took away all the rubbish and left the site clean and tidy. Their work cannot be faulted. I paid the price quoted. The whole experience from quotation, survey to installation was stress-free and it was a pleasure doing business with this company.
Christine, Tyne and Wear19/07/2018
Entirely satisfactorily
Customer Service
Quality
Value
Rip out old fascia etc and replace with new roofline. Entirely satisfactory, on schedule and budget. Information provided at outset and professionalism of whole workforce from beginning to end.
Pauline, Tyne and Wear16/07/2018
Excellent job
Customer Service
Quality
Value
Tidy job. Workers cracked on and were friendly.
N, Cleveland13/07/2018
Prompt and professional.
Customer Service
Quality
Value
Fitted Rockdoor plus black frame to match door. Excellent job. Pleasant workmen, tidy and polite.
Kenneth, Tyne and Wear09/07/2018
Prompt and professional
Customer Service
Quality
Value
Overboard and replace felt on garage, replace fascia guttering and downpipe. Work done to schedule and cost. The fitters were friendly, professional and courteous.
Brian, Tyne and Wear28/06/2018
Outstanding service.
Customer Service
Quality
Value
Thoroughly recommend this company. The workmen were positive, professional - always arriving on time. Excellent attitude to work and excellent workmanship.
David, Northumberland18/06/2018
Prompt and professional.
Customer Service
Quality
Value
Conservatory roof was removed and refitted with a guardian roof, plastered and lighting was also done. Workmen were very friendly and professional, and left the conservatory spotless when they left each time. No hesitation in recommending CSM Ltd.
Margaret, Northumberland11/06/2018