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Endorsed by

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Trusted Traders

Complete Service Maintenance Ltd

Profile thumb new csm logo

4.8

275 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

CSM provide a range of professional roofing services to homeowners & commercial customers throughout the North East. We are a reputable local roofing company with national accreditations and are trusted by hundreds of customers all across Tyne & Wear, Northumberland, County Durham & Teesside.

We are specialists installers of:

- Guardian Conservatory Roofs

- Roofing (Tiles / Slate / GRP / Felt / EPDM Rubber)

- UPVC Roofline & Guttering (inc. Fascias / Soffits / Gutters / Cladding)

- Seamless Aluminium Guttering

Our team of highly skilled & experienced tradesmen provide customers with a professional & reliable service, great value for money & unrivaled workmanship across all of our services.

We provide a no hassle sales approach with no high pressure sales - just FREE, no obligation quotations & helpful, knowledgeable advice.

We are a Fairtrades Registered Company & offer Homepro Insurance Backed Guarantees for total peace of mind.

What we do

  • Roofers

    • Guttering, fascias and soffits
    • Emergency roofing service
    • Flat roofing
    • Lead work
    • Roof and skylights
    • Cladding
    • Conservatory roof conversions
    • Rubber roofing (EPDM)
    • Tiled conservatory roofs
  • Builders

    • Conservatories
    • Building services
    • Guttering repair services
    • Extensions
    • Garage conversions
    • Porches
  • Doors

    • Bi-fold doors
    • Composite doors
    • Front door
    • French doors
    • Fire doors
    • Orangeries
    • Patio doors
    • UPVC doors
  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Glaziers

    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • Garage door repairs and installation

  • Conservatories

  • More Services

    • conservatory roof replacement tiled conservatory roof

Customer reviews

4.8
275 reviews
Customer Service
4.8
Quality
4.9
Value
4.8
Sort by
Highly Delighted
Customer Service
Quality
Value
My Guardian Warm Roof installer fitting, was completed 1-day ahead of schedule. The workmanship was excellent and the team involved were extremely hardworking, only stopping briefly throughout the day for short breaks. They were well-mannered, informative of any questions asked and clearly showed high standards of workmanship. From the initially contact with the owner Craig and the Service Manager Martin. I was impressed with their knowledge and helpfulness. No high pressure sales pitch, just an honest appraisal and quote for the work that would be carried out. Absolutely delighted.
Customer in Hartlepool Posted on 20/09/2019 , work completed 20/09/2019
Great job.
Customer Service
Quality
Value
Successful job done. Very professional. Friendly staff. Prompt.
Michael, Northumberland Posted on 09/09/2019 , work completed 09/09/2019
Reliable & professional.
Customer Service
Quality
Value
New guttering & soffits. Prompt, polite, professional, clean & tidy. Thank you
Which? Trusted Traders Consumer Posted on 09/09/2019 , work completed 09/09/2019
Professional roofline installation.
Customer Service
Quality
Value
Roofline installation comprising of fascia's, soffits, guttering, down pipes, dry verge & dry ridge. All work undertaken to agreed schedule & budget. High quality workmanship, tidy, reliable & courteous workers - I have no hesitation in recommending CSM Ltd.
Alyson, Tyne and Wear Posted on 03/09/2019 , work completed 03/09/2019
Excellent service.
Customer Service
Quality
Value
Had Roofline installation carried out by CSM. Impressed by the no hassle no obligation quote. The work was carried out on time and in budget to a high standard by two polite, friendly hard working lads. Excellent service from start to finish. Would definitely use again and recommend to friends and family.
Karen, Tyne and Wear Posted on 27/08/2019 , work completed 27/08/2019
My review
Customer Service
Quality
Value
Excellent job.
Thomas, Northumberland Posted on 19/08/2019 , work completed 19/08/2019
My review
Customer Service
Quality
Value
The work I had done was window installation. I was told it would take approx. 3 and it did. Nigel and Gareth who installed the windows were very polite and courteous. They were very tidy and punctual. The quality of material and workmanship was second to none. I would recommend complete service maintenance to anyone and will be using them again.
Alan, Tyne and Wear Posted on 13/08/2019 , work completed 13/08/2019
My review
Customer Service
Quality
Value
Replacement conservatory roof. Would highly recommend this firm. The team were very professional and helpful and friendly. Work was completed on time.
Michael, Northumberland Posted on 12/08/2019 , work completed 12/08/2019
Sound advice, professional execution.
Customer Service
Quality
Value
The whole team did a really good job with our replacement aluminium guttering.
Charles, Tyne and Wear Posted on 31/07/2019 , work completed 31/07/2019
Highly recommend CSM.
Customer Service
Quality
Value
CSM carried out a full window and roofline installation. We are extremely satisfied with the quality of the products, the fit and the knowledge the team passed on to us, especially their attention to detail with regard to our requirements of wanting a level, smooth threshold for ease of egress for a wheelchair. The team were hard working and friendly, I would have no hesitation in recommending CSM. Thank you all.
Steven, West Yorkshire Posted on 25/07/2019 , work completed 25/07/2019