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Trusted Traders

Complete Service Maintenance Ltd

Profile thumb new csm logo


278 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed


CSM provide a range of professional roofing services to homeowners & commercial customers throughout the North East. We are a reputable local roofing company with national accreditations and are trusted by hundreds of customers all across Tyne & Wear, Northumberland, County Durham & Teesside.

We are specialists installers of:

- Guardian Conservatory Roofs

- Roofing (Tiles / Slate / GRP / Felt / EPDM Rubber)

- UPVC Roofline & Guttering (inc. Fascias / Soffits / Gutters / Cladding)

- Seamless Aluminium Guttering

Our team of highly skilled & experienced tradesmen provide customers with a professional & reliable service, great value for money & unrivaled workmanship across all of our services.

We provide a no hassle sales approach with no high pressure sales - just FREE, no obligation quotations & helpful, knowledgeable advice.

We are a Fairtrades Registered Company & offer Homepro Insurance Backed Guarantees for total peace of mind.

What we do

  • Roofers

    • Guttering, fascias and soffits
    • Emergency roofing service
    • Flat roofing
    • Lead work
    • Roof and skylights
    • Cladding
    • Conservatory roof conversions
    • Rubber roofing (EPDM)
    • Tiled conservatory roofs
  • Builders

    • Conservatories
    • Building services
    • Guttering repair services
    • Extensions
    • Garage conversions
    • Porches
  • Doors

    • Bi-fold doors
    • Composite doors
    • Front door
    • French doors
    • Fire doors
    • Orangeries
    • Patio doors
    • UPVC doors
  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Glaziers

    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • Garage door repairs and installation

  • Conservatories

  • More Services

    • conservatory roof replacement tiled conservatory roof

Customer reviews

278 reviews
Customer Service
Sort by
My review
Customer Service
Replacement conservatory roof. Would highly recommend this firm. The team were very professional and helpful and friendly. Work was completed on time.
Michael, Northumberland Posted on 12/08/2019 , work completed 12/08/2019
Sound advice, professional execution.
Customer Service
The whole team did a really good job with our replacement aluminium guttering.
Charles, Tyne and Wear Posted on 31/07/2019 , work completed 31/07/2019
Highly recommend CSM.
Customer Service
CSM carried out a full window and roofline installation. We are extremely satisfied with the quality of the products, the fit and the knowledge the team passed on to us, especially their attention to detail with regard to our requirements of wanting a level, smooth threshold for ease of egress for a wheelchair. The team were hard working and friendly, I would have no hesitation in recommending CSM. Thank you all.
Steven, West Yorkshire Posted on 25/07/2019 , work completed 25/07/2019
Polite and professional
Customer Service
A new roof and guttering was put on for us and they did all that they said they would and within the time that was agreed. I could not be happier with their work.
Geraldo, Cleveland Posted on 22/07/2019 , work completed 22/07/2019
Highly recommended.
Customer Service
Great set of lads. Clean & tidy, always helped resolve any issues. Would use again.
John, Tyne and Wear Posted on 09/07/2019 , work completed 09/07/2019
Professional staff
Customer Service
Garage roller door, fitted quickly & efficiently by friendly competent & professional staff.
Alan, Tyne and Wear Posted on 06/07/2019 , work completed 06/07/2019
Very polite
Customer Service
Very helpful during the gutting process. Had to ring to get the date when they were coming & then they were delayed by weather. Workmen were very polite and finished quickly and tidied up after the end of the work. The job was done as agreed & all at the agreed price.
Jane, Tyne and Wear Posted on 24/06/2019 , work completed 24/06/2019
Friendly & professional
Customer Service
Roofline installation completed on schedule and to the quote that was given - no hidden costs. Friendly and professional tradesmen, gave us the information we needed and demonstrated the product. Good quality materials installed to a high standard, at a fraction of the cost. Would recommend to others.
Nakita, Tyne and Wear Posted on 13/06/2019 , work completed 13/06/2019
Very helpful
Customer Service
Everything went ok no problems. Good clean workers, very helpful and on time.
George, Northumberland Posted on 06/06/2019 , work completed 06/06/2019
Prompt and professional
Customer Service
Completed full replacement roofline fascia's soffits and dry verges to the complete house. From quotation to installation all carried out to programme completely satisfactory and efficiently by friendly staff, at a very competitive price. Would highly recommend this company to anyone without hesitation. A first class job.
Roderic, Northumberland Posted on 28/05/2019 , work completed 28/05/2019