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Trusted Traders

Complete Service Maintenance Ltd

Profile thumb new csm logo


278 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed


CSM provide a range of professional roofing services to homeowners & commercial customers throughout the North East. We are a reputable local roofing company with national accreditations and are trusted by hundreds of customers all across Tyne & Wear, Northumberland, County Durham & Teesside.

We are specialists installers of:

- Guardian Conservatory Roofs

- Roofing (Tiles / Slate / GRP / Felt / EPDM Rubber)

- UPVC Roofline & Guttering (inc. Fascias / Soffits / Gutters / Cladding)

- Seamless Aluminium Guttering

Our team of highly skilled & experienced tradesmen provide customers with a professional & reliable service, great value for money & unrivaled workmanship across all of our services.

We provide a no hassle sales approach with no high pressure sales - just FREE, no obligation quotations & helpful, knowledgeable advice.

We are a Fairtrades Registered Company & offer Homepro Insurance Backed Guarantees for total peace of mind.

What we do

  • Roofers

    • Guttering, fascias and soffits
    • Emergency roofing service
    • Flat roofing
    • Lead work
    • Roof and skylights
    • Cladding
    • Conservatory roof conversions
    • Rubber roofing (EPDM)
    • Tiled conservatory roofs
  • Builders

    • Conservatories
    • Building services
    • Guttering repair services
    • Extensions
    • Garage conversions
    • Porches
  • Doors

    • Bi-fold doors
    • Composite doors
    • Front door
    • French doors
    • Fire doors
    • Orangeries
    • Patio doors
    • UPVC doors
  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Glaziers

    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • Garage door repairs and installation

  • Conservatories

  • More Services

    • conservatory roof replacement tiled conservatory roof

Customer reviews

278 reviews
Customer Service
Sort by
Customer Service
CSM came to replace our wet verges for dry verges. Arrived early, work carried out to high standard. Left site clean and tidy.
Trevor, Cleveland Posted on 16/05/2019 , work completed 16/05/2019
New windows are just perfect
Customer Service
The staff who installed our new windows worked hard all day. Their work was top quality and they were very friendly. Can't fault them.
Customer in Stockton-on-Tees Posted on 15/03/2019 , work completed 14/03/2019
Complete service
Customer Service
Work completed on schedule with no issues. Cost as agreed, Peter and Dave punctual and courteous. Highly recommended.
Colin, County Durham Posted on 05/03/2019 , work completed 05/03/2019
My review.
Customer Service
The job was completed as per contract. Done efficiently in the stated time by 2 tidy workers. Finished job was first rate.
William, Northumberland Posted on 04/03/2019 , work completed 04/03/2019
Roofline insulation
Customer Service
Great lads - efficient, clean and a professional quality job.
Dean, Cleveland Posted on 14/02/2019 , work completed 14/02/2019
New Guardian Roof and Windows
Customer Service
Quote given beat all previous quotes from other companies. Work was completed to a high standard with great quality products. Workmen were friendly and kept me informed throughout. Very happy with the finished job, could not fault, would definitely recommend!!
Customer in Tyne and Wear Posted on 11/02/2019 , work completed 18/01/2019
Prompt & professional
Customer Service
The team arrived punctually - carried out the work professionally to the standard of the agreed schedule and budget. The men were polite and tidy and got on with the work in a business like manner.
John, Northumberland Posted on 11/02/2019 , work completed 11/02/2019
A very good service - well delivered
Customer Service
We had 8 windows replaced. This could have been very disruptive but the team that did the work were professional, polite, tidy and sensitive to moving about our house. The quality of the work was very high. I would recommend this company - a good experience from just phone call to completion.
Jean, Tyne and Wear Posted on 08/02/2019 , work completed 08/02/2019
Efficient and professional
Customer Service
Great service, very impressed. Installers polite and courteous.
Barrie, Northumberland Posted on 06/02/2019 , work completed 06/02/2019
Highly recommend
Customer Service
Great job great price great staff replaced all fascia and guttering on one of our rental properties will be using them again in the future
Customer in Tyne and Wear Posted on 04/02/2019 , work completed 04/02/2019