Compton Spares.com

Very helpful service from initial contact and continued updated information right up to carrying out the work. All requests identified by me were also carried out regarding guttering drainage alteration and brickwork made good. The work was done in a timely manner and the areas were cleaned when finished. Prompt arrival too. Just so pleased to have the asbestos removed and disposed of and the whole cost was fair and reasonable which is the reason I accepted their quote.

Two very nice polite guys came to reroof my garage with also new access door and window. Two very good workmen that Compton should be proud of. Well done Ian and Lee, thanks to the girls in the office as well you are all part of the team. Many thanks and regards John.

Compton Spares Review Garden Buildings Retail Ltd T/A Compton Spares.com I would highly recommend Compton – I compared quotes from the main 3 national companies in this space and not only were Compton the most competitively priced but their service was 2nd to non. The office support from Sharon/Michelle/Laura was very responsive and first rate. Paulius who came to do the survey was personable and pleasant and efficient to deal with. It was good to be able to discuss directly with him what I needed to do to prepare the garage before the team came to do the job, including interior electric lighting and outside shrubs - plus guttering arrangements/connection to waterbut. Paulius and Kieran came to do the work, arrived on time and completed the roof replacement within 3 hours. Everything completed and cleared away fuelled only by a few cups of tea. Definitely a benefit of Compton having their own teams of employees and not using local sub-contractors. The roofing work was done very well, very sound and overall looks good. My only critical feedback to Compton was that, for the rear of the garage roof, where a facia is not fitted so there is better access to the guttering, I think that there must be a solution in the future to provide a covering of some sort to the cut of ends of the panels...really to neaten things up and make it look like a finished job. I would definitely use Compton again. Dr Philip Robinson Chester

It was a pleasure to have Compton's workmen on my premises. They removed my asbestos garage roof and replaced it with Plastisol coated steel sheets and completed the work within 3 hours. They were courteous and obliging and swept up completely when the installation was completed. I would recommend this company to other Which? members without reservation.

The service of Compton Spares has been poor to say the least. Their staff turned up over 2 hours late on the day of the visit and tried to leave without fitting the door and window on our garage, which would not have left it secure. They had to organise another visit which didn’t happen for another month, after which the guttering was not complete and the door didn’t shut properly or lock. A final visit to “fix” these issues took another month to happen. The after service has been appalling, conversations with both sales staff and the MD resulting in our concerns being dismissed and us, as customers, feeling disrespected and as though Compton simply doesn’t care. They just want to take your money and run. If we hadn’t withheld part payment on the first and second visits, I feel we would have been completely ignored. I’ve seen some of the sarcastic and defensive responses on other negative comments from Compton and this is representative of the immature and unprofessional management of the Company. I wouldn’t recommend at all.

Compton Spares replaced my garage roof, changed the door and window and added an access door to the side of my 60 years old concrete garage. The date of installation was changed several times. Eventually we settled on November and because they had a door which had become available this was before the previous date I had been given in January. They arrived promptly on the arranged date but were unable to complete all the work. The side door and window had not arrived and some of the plastic facing was the wrong colour. The door and roof were fitted with temporary facings. A later date was arranged in January for completion. The morning of the fitting they found that the items which had been delivered were faulty so an alternative date was set. Eventually the work was completed in February but as only one worker was sent the rubbish was not able to be removed. I have a date in April for this to be collected. The garage now looks very smart and has a waterproof roof which I am not worried about blowing off. I got a better door than I ordered because it was incorrectly measured for another job. Overall I am pleased with the work but the constant changing of dates and cancellations was very inconvenient. The people in the sales office were helpful and very apologetic. When the workers arrived they worked efficiently and cleared up well.

I didn't know any roof repair companies and I am very wary of sales men. I had a very professional quote and itemised products which would be required to carry out my roof replacement. Bob left us to make our own minds up and to let him know when we were ready. The guys turned up, stripped the old roof, cleared all rubbish from site and left me with a brand new shiny roof with white fascias and new guttering. They did all this in a day and never stopped until it was finished. A fabulous team! I would recommend to anyone who needs a garage roof replacing, you won't be disappointed by Compton.

You know you have moved into the next stage of life of life when it's not family or career that bring you joy in life, but a new garage roof (I know I need to get out more, I blame lockdown)!, Seriously through, the guys arrived nice and early and got stuck in straight away. Within 3 hours all the roof looked great! Left no mess, explained what they had done really clearly to my wife and seemed really nice guys. No problems with Admin staff, got back to you really quickly and answered all my questions. I am really happy with it and would recommend this company to others. Thank a lot.

The workmen arrived early. Worked solidly throughout. When the work was completed, they tidied up everything, explained what they had done. Very pleased as it looks brilliant. Many thanks to all as the admin team were also brilliant and very efficient.

Very pleased with my new garage roof installed by the team from Compston spares. A very professional team who also did a good job tidying up and removing the asbestos.