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Trusted Traders

Computer Wizard Ltd

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Opening Hours
Today - 09:00–18:00
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb img 5417

5.0

28 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders have partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check.

About

Computer Wizard was founded by Geraint Whitley in 1994 and is now a family run business operating out of the warehouse and retail premises in St Albans.

Services we offer:

Computer Repair – We offer professional diagnostic and repair services on all makes of computers, including Macs.

Laptop Repair – We can repair the majority of laptop brands and models, including replacement screens, keyboards etc.

Computer Set-up – If you have just purchased a new pc and unsure how to set it up, we can help, even if you didn’t purchase it from us.

Virus Removal – We can professional restore your equipment after an infection, and keep personal details safe.

Data Recovery Services – We can rescue, restore and backup files from your computer.

For your peace of mind and to ensure that all your data is protected all of our staff have been CRB checked.

We sell computers, laptops and parts such as cables, RAM and hard drives.

What we do

  • Computer Repairs

  • Accessories and parts

  • Waste Disposal

  • More Services

    • Computer Sales
    • Apple sales and repairs.

Customer reviews

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Reviews summary

5.0
28 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Prompt & professional
Customer Service
Quality
Value
Very helpful, prompt, efficient and nice people. Reasonable price.
Edith, Hertfordshire11/07/2017
Excellent service
Customer Service
Quality
Value
I chose this trader because of their Which? reviews and am so glad I did. My elderly desktop computer died on me and Computer Wizard confirmed there was no hope of resuscitating it! I was given advice on a replacement, which I purchased from them at a very reasonable price. The staff were so helpful and pleasant and I have no hesitation in recommending them. I will certainly use this company again.
Preedy06/07/2017
Great advice and good value
Customer Service
Quality
Value
Initially I was only going to have my computer serviced knowing the DVD player would have to be replaced. Computer Wizard had a good look at it and found lots of things wrong so we decided to get a new computer. Computer Wizard copied all my documents across including a large number of emails for no extra charge. They also set it up in my home so everything was ready to go. The only little peeve I have was that I did give them my contact details but I had to ring them to be told that my old computer wasn't worth saving. They have given me a two year warranty so I will certainly contact them if I have a problem but I will also contact them if I need to purchase anything else.
1593203/07/2017
Better than Microsoft!
Customer Service
Quality
Value
Latest Win 10 update lost my printer. Spent 2 hours with Microsoft taking remote control of my computer with them trying to fix the problem. In the end they admitted defeat. Rang Computer Wizard - they took control of my PC and the problem was sorted within 45 mins. As always Computer Wizard not only live up to expectations in professionalism, knowledge and skill - they exceeded them. If you have a problem, forget Microsoft, contact Computer Wizard first and they will give honest advice. If they can help they will and far quicker than Microsoft. Thank You Guys!
Glad of St Albans04/10/2016
Computer Wizard Ltd
Customer Service
Quality
Value
I ordered a lead for a projector, it was the wrong one so I sent it back then had two good phone calls with the seller. Two days later he sent no new lead but a brand new projector FREE of charge. Will definitely recommend them, 10 stars from me! Thank you Computer Wizard Ltd.
B Foy28/09/2016
Outstanding
Customer Service
Quality
Value
Friendly,knowledgeable and helpful staff. Nothing was too much trouble. I couldn't recommend more highly.
John Rhodes09/08/2016
Excellent customer service
Customer Service
Quality
Value
Computer Wizard have been my saviour for many years. Yet again they provided a quick professional service, to aid me with a Windows 10 issue. The price always seem extremely reasonable for the level of support and technical knowledge. Many thanks as always.
Adam, Hertfordshire28/07/2016
My Review
Customer Service
Quality
Value
Excellent. Very helpful
Margaret, Hertfordshire28/07/2016
Excellent service
Customer Service
Quality
Value
Computer Wizard in St. Albans have been supplying computers to me and my family for nigh on 20 years. I moved in 2011, but as I often visit my family in Hertfordshire I will get my laptops, etc. Repairs from this wonderful company. I wouldn't want to go anywhere else!
Eluned, Gwynedd26/07/2016
Outstanding service
Customer Service
Quality
Value
I can always rely on Computer Wizard for helping me out with my computer problems. They are very knowledgeable and very efficient.
Stephen, Hertfordshire23/07/2016