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Endorsed by

Which

?

Trusted Traders

Computer Wizard Limited

Opening Hours
Today - 09:00–18:00
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb img 5417

5.0

41 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Computer Wizard was founded by Geraint Whitley in 1994 and is now a family run business operating out of the warehouse and retail premises in St Albans.

Services we offer:

Computer Repair – We offer professional diagnostic and repair services on all makes of computers, including Macs.

Laptop Repair – We can repair the majority of laptop brands and models, including replacement screens, keyboards etc.

Computer Set-up – If you have just purchased a new pc and unsure how to set it up, we can help, even if you didn’t purchase it from us.

Virus Removal – We can professional restore your equipment after an infection, and keep personal details safe.

Data Recovery Services – We can rescue, restore and backup files from your computer.

For your peace of mind and to ensure that all your data is protected all of our staff have been CRB checked.

We sell computers, laptops and parts such as cables, RAM and hard drives.

What we do

  • Computer Repairs

  • Accessories and parts

  • Waste Disposal

  • More Services

    • computer sales
    • apple sales and repairs.

Customer reviews

Reviews summary

5.0
41 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Laptop with floor tantrum
Customer Service
Quality
Value
My laptop spontaneously hurled itself onto the floor displacing the battery then refused to start. Fortunately I don't store 'must have' data on the internal drives. I told the laptop that it wasn't getting my sympathy by this tantrum behaviour and it it didn't sort itself out it would go for a walk. Nothing worked even threats. My fall-back was to take laptop to Computer Wizard like all the other times I had broken something computery / wanted a new wiz-gizmo). With little fuss, a modest fee and great skill, laptop was returned less than 24hrs later to full working order. Thanks guys.
Mark Percival02/11/2018
Great Advice & Always Useful
Customer Service
Quality
Value
Great help earlier today sorting my internet connection out following the installation of a new hub, Always great advice and very efficient and what could have been a very frustrating day was resolved with speed and efficiency. Good to know that you are there in an emergency.
Chris B31/10/2018
Brilliant
Customer Service
Quality
Value
We have had several issues with our computers Viruses Malware DNS This has all been sorted quickly and at a very reasonable price
Diana E31/10/2018
Very Impressed
Customer Service
Quality
Value
My work colleague recommended Geraint and I was extremely pleased to find out that he's also a Which? Trusted Trader. I was on the verge of buying a brand new desktop pc, he advised me not to write the old one off too soon. In fact I took in two that were failing to start and they managed to fix the newer of these and to my very great relief recovered the data from both. In the past I had been backing up everything, including important documents and cherished photos, to the computer itself....lesson learnt! So, many thanks to the Computer Wizard team for saving me a lot of money and years of memories. Moreover they're really nice guys and you immediately sense that they know what they're doing. Very Impressed.
Susan N22/08/2018
Would definitely recommend them
Customer Service
Quality
Value
They did a wizard of a job.
Pam, Hertfordshire14/06/2018
Simply The Best!
Customer Service
Quality
Value
My "Travel" computer failed while away and my main laptop failed 2 days after I returned home. Geraint confirmed one was very old and too costly to repair. The main laptop created a challenge as all my docs and stuff for the last 7 years as stored on it. I'd unwisely used the smaller computer for backup and should have used a Flash Pen. I will in future!! The computer needed a completely fresh install of Win 10. Only Computer Wizard could have retrieved everything important before the install of the latest Win 10. The job took two days and I know I did not pay for the true cost of all the man hours involved in retrieving my data. I would only ever go to Computer Wizard after first contact many years ago. Darren and Geraint are true Computer Wizards! Approachable, knowledgable, experienced and always reasonable with their costs. In short - Computer Wizard IS SIMPLY THE BEST!!
Sue T13/06/2018
Instant response
Customer Service
Quality
Value
After trying in vain to repatriate a floating printer wheel I contacted Geraint. He told me to bring in the Epson printer, promptly repaired it on the spot and kept me entertained through the entire procedure. 30 mins later I was up and running again. I have used this company in the past and cannot recommend them highly enough.
Jerry Gilbert11/06/2018
Broken Screen - take it here every time!
Customer Service
Quality
Value
These guys are absolutely brilliant! We have been customers for just over 2 years and brought numerous broken laptop screens (the hazards of living with teenagers!) all fixed super fast (also a hazard of teenagers who don't like to live one second without their technology!). Don't go anywhere else - prices are really reasonable with excellent customer service. :-)
supermum18/05/2018
Reassuring advice
Customer Service
Quality
Value
I left my daughter's laptop with Geraint as I'd had problems with update failures and the DVD player (which I'd managed to uninstall by mistake). I picked it up yesterday with the newest version of Windows 10 and advice on how to reinstate the DVD which I managed to do. I had a further question about the update procedure which he dealt with over the phone today. This was all done efficiently and at a very reasonable cost. Would certainly recommend Computer Wizard to others.
Sherbert01/03/2018
Brilliant
Customer Service
Quality
Value
Brilliant I was really stressed and they were so kind and helpful and didn't make me feel stupid.
Janette, Hertfordshire20/02/2018