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Cotswold Drainage Limited

4.9

47 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Cotswold Drainage is a small family run company, with over 25 years experience within the drainage industry. David Nicklin and his team, love challenging problems and can cater for any drainage problem, no matter how big or small.

Located in the Vale of Evesham, in the heart of the Cotswolds, we are able to serve a wide area both locally and nationally in delivering an effective, efficient service. Frequent locally covered areas include Pershore, Worcester, Malvern, Tewkesbury, Cheltenham, Gloucester, Redditch and Droitwich, with coverage in the counties of Worcestershire, Gloucestershire and Warwickshire.

Cotswold Drainage aims to provide customers, both commercial and private, with a fast, knowledgeable and cost effective solutions to all drainage requirements.

Some of our services include:

CCTV drainage reports and surveys
Drain repairs - large or small
Drain cleaning and unblocking
Drain lining of all types
Septic tank solutions, emptying and conversion

What we do

  • Drain clearance contractors

    • CCTV drain surveys
    • Emergency drain clearance service
    • Gutter clearance
    • Drain installation
    • Drain and sewer services

Customer reviews

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4.9
47 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Quick, Efficient & Couteous
Customer Service
Quality
Value
Called Cotswold Drainage with a drain blockage problem and they were quick to answer the phone, offered to come out the same day (which I couldn't make), arrived promptly at the appointed time and sorted the problem out in 20 minutes whilst being very polite to my wife who was the one at home at the time. Can't fault the service - most impressed, thank you.
Customer in Gloucestershire Posted on 30/11/2021 , work completed 19/11/2021
Really efficient and professional
Customer Service
Quality
Value
Cotswold Drainage came out to see us in a fairly urgent situation. They were extremely reactive on Facebook messenger then followed up by phone and then, after the visit, by email. Everyone has been friendly, helpful and professional. The advice was very clear and the price for the initial survey and onward quote were fair. They made sure I understood it all and I’ve been very happy with the service so far.
Customer in Worcestershire Posted on 16/09/2021 , work completed 14/09/2021
Highly Recommend
Customer Service
Quality
Value
I can’t recommend Cotswold Drainage highly enough. They have just installed a new sewage treatment plant for us. The job was completed quicker than expected and was carried out to the highest of standards. Stuart and his team worked amazingly hard, were polite, courteous and a pleasure to deal with. They kept me informed of their progress throughout, were extremely tidy, leaving the site looking all shipshape when they left. Complete professionals - extremely happy customer 👍🏻⭐️
Kate in Worcestershire Posted on 30/07/2021 , work completed 29/07/2021
Excellent service
Customer Service
Quality
Value
I needed a replacement drain cover. Cotswold provided an excellent service both with arranging the necessary work and in carrying out the job. Highly recommended.
Customer in Worcestershire Posted on 16/06/2021 , work completed 15/06/2021
Great work, very professional
Customer Service
Quality
Value
The team arrived earlier than expected and set to work replacing the septic tank. Finished by covering the area with topsoil and grass seed, wouldn’t know they’d been here! (I was worried my precious lawn would be destroyed but that wasn’t the case) Great guys, friendly, professional and knowledgeable. Highly recommended.
Customer in Gloucestershire Posted on 04/06/2021 , work completed 03/06/2021
Small, family type operation.... providing excellent service
Customer Service
Quality
Value
From start to finish all the team at Cotswold Drainage were professional, punctual and polite in dealing with the issue we had with our soil pipe and associated drainage. Would not hesitate to use again or recommend.
Customer in Worcestershire Posted on 02/12/2020 , work completed 20/12/2001
Most impressed
Customer Service
Quality
Value
We've used Cotswold Drainage quite a number of times - originally for installing our septic tank a few years ago & since for routine maintenance etc - & sometimes to sort specific problems Without exception they have always been prompt to attend whatever the problem....they have always been efficient, friendly, knowledgeable, quick & effective. In other words we really cannot speak too highly of them Congratulations on a great service
Jonathan Lear & Dr Jill Barling Posted on 18/11/2020 , work completed 12/11/2020
Faultless work at good price
Customer Service
Quality
Value
Septic tank emptying. No problems with less than perfect access - across 2 fields. Very helpful with actual job which was overdue. Good price What more do you want
Customer in Herefordshire Posted on 17/09/2020 , work completed 10/09/2020
Very professional and very thorough.
Customer Service
Quality
Value
I will be honest...I didn’t know what to expect. In years of owing a home the drains aren’t something you see or need to maintain. I call the offices and booked an appointment as we needed a drainage surgery. Super helpful on the phone and appointment booked in minutes. Texts and email reminders sent to me over the coming days were helpful too. Chap turned up dead on time and was set up with the CCTV device. About an hour later all sorted! Was given a breakdown of what was looked at an how the drains worked. About 24 hours later the report with videos was emailed over. All I all went above and beyond! Couldn’t fault and would highly recommend.
Customer in Worcestershire Posted on 27/08/2020 , work completed 25/08/2020
Excellent work to deal with roots in drains
Customer Service
Quality
Value
The first visit by Dave did a CCTV and exploratory lifting manholes, etc, identified severe ingress of tree roots into feeds from 2 open gulleys into the main drain. He explained what had happened, answered all my questions, recommended replacing gulleys and gave an approx and acceptable estimate, offering to arrange the work for the following day. Next day, Luke arrived fully kitted to do the job. First confirmed the extent of the problem, then set about fixing both gulleys very quickly and tidily, discussing each as the work progressed. Apart from one small misjudgement re-siting waste downpipes into the gulleys (which I managed to sort later), the work was carried out very promptly, efficiently and (notably) tidily. Final invoiced time was adjusted to reflect that Luke had spent less time on site than initially estimated - a very fair way to do business - thank you! Full marks to both Dave and Luke - thank you, both.
Customer in Worcestershire Posted on 30/07/2020 , work completed 16/07/2020
Excellent service
Customer Service
Quality
Value
I used Cotswold Drainage to upgrade my septic tank to a completely new sewage treatment plant with new drainage fields and, at the same time, to install new rainwater drainage and soak-aways. Having used this company before, I had no hesitation in using it again. Service is fast and efficient and the staff are friendly and helpful. The site was left in good order and once the grass seed has germinated we will be back to normal.
Customer in Gloucestershire Posted on 24/06/2020 , work completed 23/06/2020
Mark went above and beyond
Customer Service
Quality
Value
Mark services/checks our pump annually following a clean. We have 2 pumps that are shared between 3 houses, Mark is always friendly and helpful. But yesterday he was absolutely fantastic! After the pump had been emptied, he noticed a difference in the actual reading verses the mechanical measured reading, not only did he help explain this to us all, he also supported us by speaking to the company that installed the pump, to get the issue resolved, which involved lots of extra measuring, taking things out of the pump etc, a lot more work than he envisaged when he arrived. Mark was absolutely brilliant as we were all juggling work and childcare. Wouldn't hesitate to recommend him and the company, fantastic service thank you so much!
Customer in Worcestershire Posted on 11/06/2020 , work completed 10/06/2020
Professional & Efficient
Customer Service
Quality
Value
We had a blockage somewhere within the external drainage system of the house. David quickly found the location and promptly cleared the blockage and then ran a camera down the drains to check all was in order. Other external drains were also checked. A very good and professional service, will use again.
Customer in Worcestershire Posted on 11/11/2019 , work completed 11/11/2019
Excellent service and highly recommended
Customer Service
Quality
Value
I recently used Cotswold Drainage for some CCTV work which turned into something a bit more difficult! The weather conditions were not great as it was raining but Dave got on with the task with great enthusiasm and wit and the job was completed swiftly and successfully. I will be using them again.
Customer in Warwickshire Posted on 30/10/2019 , work completed 14/10/2019
Great work, reliable and trustworthy.
Fantastic service from all the team. Had a major issue with Pitch Fibre drains in my home, manhole internal so could have been a huge issue... guys came out same day to quote, really reliable, quick and price was superb. Did all the work on schedule, minimum damage and no mess or floors up. Didn’t know where to turn, so many terrible stories and honestly, couldn't recommend these guys enough. Have to give a shout out to Mark, true professional and left my kitchen tidier than when he arrived to survey and explained everything to my wife in a professional and courteous way. Luke and Alfie arrived on time, fixed my problems, great work and tidied up afterwards as well... Stu, great guy and fabulous attention to detail. Well done team... highly recommended and I wish I could give more stars.
Customer in Worcestershire Posted on 09/10/2019 (Reviewer did not use service)
CCTV of problem drain
Customer Service
Quality
Value
The service was very good, from the initial telephone call to book the CCTV survey, through to the follow up service. I was completely satisfied with the work and the advice given. The person who came to the house was very polite and knowledgeable. I would recommend this company.
Customer in Gloucestershire Posted on 19/07/2019 , work completed 09/07/2019
Very prompt and helpful.
Customer Service
Quality
Value
Very prompt response to the call out. Dave very efficient. Explained the process as he was working and made some excellent suggestions to take our work forward. Provided a Build Over report as required with no pressure selling or unexpected charges. Would definitely use again.
Customer in Gloucestershire Posted on 08/06/2019 , work completed 23/04/2019
Everything went well - possibly pricey?
Customer Service
Quality
Value
Mark did a great job and was exceptionally polite and helpful; spending time in a cesspit is not my idea of fun. There was a slight delay because their supplier was tardy in supplying the pump. The overall cost seemed fairly full but two men were required for most of a full day, as well as an electrician for a couple of hours. All now appears to be working well.
Customer in Gloucestershire Posted on 07/06/2019 , work completed 29/05/2019
CCTV of drains
Customer Service
Quality
Value
Dave did a great job of tracing the drain in our new house, kept me well informed throughout the job, and answered all my daft questions!! Very knowledgeable and happy to explain what he was seeing and any concerns.
Customer in Gloucestershire Posted on 04/06/2019 , work completed 15/04/2019
Cotswold Drainage - A prompt efficient and effective give response.
Customer Service
Quality
Value
Cotswold drainage responded to a request to investigate a partial blockage of the drains. The response was prompt and they turned up on site at exactly the time they said they would. The investigation they undertook was thorough and they kept me fully informed of the issues and resolved them. Thank you
Customer in Worcestershire Posted on 01/06/2019 , work completed 20/05/2019
Excellent, professional, trusted and value for money service
Customer Service
Quality
Value
This was the second time Cotswold drainage were called upon. We were given sound advice following the drain being cleared. There was no 'high pressure' sales at all. This was all about resolving the problem to the customer's satisfaction both short term and in the longer term. Excellent in all aspects. Unbeknown to the company I am a working Chartered Environmental Health Practitioner with over 40 years experience dealing with such issues; so to have a company come to my house and undertake what they did and in the manner they did it was commendable.
Customer in Worcestershire Posted on 29/05/2019 , work completed 16/05/2019
Prompt and helpful
Customer Service
Quality
Value
A camera inspection of our drain was carried out cheerfully and efficiently, with a quotation for appropriate remedial work following. I have full confidence that the whole process will, in due course, be completed in the same cheerful and efficient manner!
Customer in Gloucestershire Posted on 28/05/2019 , work completed 30/04/2019
Rapid response
Customer Service
Quality
Value
Discovered blocked drain at our holiday cottage and new guests due to arrive later that day. Phoned Cotswold Drainage Ltd & they came out that same day and unblocked the drain. They even discovered another blockage in the main drain & advised that we contacted the water authority to arrange for them to come out. Excellent service.
Customer in Worcestershire Posted on 12/04/2019 , work completed 11/04/2019
Excellent Work - Such a relief
Customer Service
Quality
Value
Nice people, nice job and very reasonable cost. I had rather foolishly got my draining rods stuck down a drain. I tried everything I could think of to get them out but without success. I envisaged the road having to be dug up and a host of other scenarios in order to extract the rods. Mark from Cotswold Drainage arrived very quickly and before I had time to make a cup of tea he had done the job. The rods were lying on the lawn. It was such a relief. Thank you.
Customer in Worcestershire Posted on 05/03/2019 , work completed 05/03/2019
So pleased
Customer Service
Quality
Value
Stuart and his team have done such a fantastic job at my home, i just can't speak highly enough of his company. they work hard, take great pride in what they do and nothing is too much trouble - I hardly ever write reviews but understand how useful they can be - this is a 5 start company and I have no hesitation in recommending them to you. Thanks for everything!
charles Posted on 04/10/2018 , work completed 04/10/2018
Brilliant job
Customer Service
Quality
Value
Clean, thorough, very pleasant.
Marion, Worcestershire Posted on 18/01/2018 , work completed 18/01/2018
My review
Customer Service
Quality
Value
Very pleased and polite. Would recommend to friends.
Rita, Worcestershire Posted on 22/12/2017 , work completed 22/12/2017
Excellent
Customer Service
Quality
Value
Excellent customer service and prompt call out and fixing of blockage.
James, Worcestershire Posted on 21/12/2017 , work completed 21/12/2017
Professional and Informative
Customer Service
Quality
Value
Cotswold Drainage carried out refurbishment of my septic tank. Their initial visit was professional and informative and their quote was reasonable. The refurb work was first class as was their customer service.
Colin, Gloucestershire Posted on 19/09/2017 , work completed 19/09/2017
Good job, well done
Customer Service
Quality
Value
Stuart and Luke were friendly and efficient and I would have no hesitation in recommending this firm. Many thanks lads.
Mary, Worcestershire Posted on 17/07/2017 , work completed 17/07/2017
Professional job
Customer Service
Quality
Value
I have no hesitation in recommending to my friends.
Robin, Worcestershire Posted on 19/05/2017 , work completed 19/05/2017
Superb job
Customer Service
Quality
Value
Luke Darwin turned up exactly on time at 8:30 and left at 5pm and the work achieved in that time was incredible. He hand dug a long trench, replaced broken pipe, back filled and relayed the turf so you could hardly see where the work was done. Throughout he was incredibly polite and professional - a huge credit to Cotswold Drainage Limited.
Tracey, Worcestershire Posted on 02/05/2017 , work completed 02/05/2017
Excellent service, really great job!
Customer Service
Quality
Value
Use Cotswold drainage for our properties in the Worcs/Warks area for blocked drains & CCTV surveys etc and also one treatment plant. The best contractors I've dealt with by far, and working in property I deal with a lot. Costs are always reasonable, especially when other drainage companies have tried to rip us off! Cotswold Drainage are transparent with their costs from the word go and we really appreciate this. Very friendly and professional team. Always go above and beyond the job and will always tidy up and help with any other issues they can, seem skilled in lots of areas. Excellent service from initial contact through to completion. Really honest and hardworking company. Can't recommend enough, thank you.
Rebecca Wilson Posted on 24/04/2017 , work completed 24/04/2017
A proper job!
Customer Service
Quality
Value
Can't speak highly enough about this company. Prompt service from initial survey and they very efficient, technical, professional service to drainage. The chaps are young, strong, careful of your property, polite and they clean up after themselves. Excellent!
Which? Trusted Traders Consumer Posted on 04/04/2017 , work completed 04/04/2017
Only good in parts?
Customer Service
Quality
Value
We had a very prompt response to our request for someone to look at a toilet drain and the CCTV images were good to help diagnose the possible sources of the problem. But after nearly two months, and reminders, we have given up waiting for the promised quote for remedial work.
Andrew M Posted on 18/10/2016 , work completed 18/10/2016
My Review
Customer Service
Quality
Value
Highly recommended
Simon, Worcestershire Posted on 14/09/2016 , work completed 14/09/2016
Prompt & professional
Customer Service
Quality
Value
Luke Darwin and his team did a good job and completed the work on team. The whole team are friendly and focused on doing a good job. Would definitely recommend.
Kathy, Warwickshire Posted on 12/09/2016 , work completed 12/09/2016
My Review
Customer Service
Quality
Value
Prompt efficient service, would recommend and engineer Mark was very personable.
Harold, Gloucestershire Posted on 28/07/2016 , work completed 28/07/2016
Excellent service
Customer Service
Quality
Value
Excellent service- Most professional one of the good guys who did exactly what he said he would.
Adrian, Worcestershire Posted on 08/04/2016 , work completed 08/04/2016
Excellent friendly service
Customer Service
Quality
Value
Good clear quotation. Work done really well, taking care and check we were happy and every stage. Polite, friendly and tidied up perfectly. Great!
Sara, Gloucestershire Posted on 31/03/2016 , work completed 31/03/2016
Speedy response and professional job
Customer Service
Quality
Value
I emailed about 10am as an enquiry and quote. They responded within 2 hours said they could come later on same day! hour before arrival they phoned to ensure it was convenient. They arrived on time, very friendly but totally professional. Completed the job with minimum of fuss in one hour, cleaned up and went. Fantastic service, highest recommendation.
Tony, Gloucestershire Posted on 29/03/2016 , work completed 29/03/2016
Excellent work
Customer Service
Quality
Value
Cotswold Drainage had earlier unblocked a drain by removing severe root engross under a manhole cover. They returned for root cutting and lining the drain into this area under the manhole cover. In the process they discovered a second drain which also needed root cutting and lining. Undeterred and they carried out the enlarged job. Courteously and efficiently, bringing in additional equipment as necessary - impressive!
Michael, Worcestershire Posted on 08/12/2015 , work completed 08/12/2015
very efficient tidy job.
Customer Service
Quality
Value
Stuart handled the enquiry well, showed he knew what the problem was, and proposed a sensible solution at an affordable price. He and Jake worked hard on the job, adapted to a few minor changes, and left the site clean and tidy. Well done, will recommend them.
Geoffrey, Gloucestershire Posted on 16/11/2015 , work completed 16/11/2015
Excellent Service
Customer Service
Quality
Value
Very satisfied. An ongoing problem was quickly and efficiently resolved by Luke and his boss!
Site User Posted on 12/09/2015 , work completed 12/09/2015
Highly recommended
Customer Service
Quality
Value
Friendly, reliable, conscientious & professional. Top notch job completed with care & consideration. Very professional went the extra mile. Thank you.
Which? Trusted Traders Consumer Posted on 21/07/2015 , work completed 21/07/2015
Prompt & efficient
Customer Service
Quality
Value
We always use this knowledgeable and friendly team when we have typical country drainage maintenance.
Which? Trusted Traders Consumer Posted on 15/07/2015 , work completed 15/07/2015
Expert and friendly
Customer Service
Quality
Value
Carried out a careful and expert job.
Dennis, Warwickshire Posted on 13/07/2015 , work completed 13/07/2015
Brilliant job
Customer Service
Quality
Value
They did a brilliant job of replacing covers over old Cess Pit. Not a pleasant job but they did it with a smile! No hesitation in recommending Cotswold Drainage.
Faye, Worcestershire Posted on 01/06/2015 , work completed 01/06/2015