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Trusted Traders

Creating Better Homes

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5.0

14 Reviews

About

Creating Better Homes is committed to providing design solutions and a fully managed professional building service to its customers. Many have already re-booked, or recommended us to family or friends.

Why Us?
The advantage of using our team of expert builders is that you can be assured the project will be completed to both our and your exacting standards – see customer testimonials on our website for independent assurance. Where necessary we work closely with local building inspectors to ensure any works are signed off upon completion. We always use Gas Safe registered engineers where required and ‘Part P / NIC EIC’ registered electricians for all our domestic work.

Here is a word from owner, Jason. "I am passionate about what I do and the ideas I have are gained from chatting with you so I can understand how you want to use your home. Essentially I pride myself on my ability to clearly communicate my ideas, constantly checking that I have your needs for your home at the heart of what I do."

What we do

  • Builders

    • Extensions
    • Garage conversions
    • Loft conversions
    • Building services
  • Kitchen fitters

    • Kitchen installation
    • Kitchen refurbishment
  • Bathroom fitters

  • More Services

    • Renovation Alterations Carpentry Plastering

Customer reviews

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Reviews summary

5.0
14 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
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Customer Service
Quality
Value
We were really happy with our extension and the reconfiguration of our downstairs space. We were impressed from the outset, when Jason came out to see us and spent time discussing the pros and cons of different ideas with us. Once work began, the builders were always professional and respectful of the fact that we have a young family. The work was all done in an efficient and timely manner, yet it was clear that the Creating Better Homes team took a great deal of pride in their craftsmanship and this was evident in the final result; many of our family and friends have commented on the attention to detail and the high quality of the work. Communication was also a real positive with all emails and texts responded to promptly and helpfully. Thank you, Jason, Alison and everyone at Creating Better Homes!
Beth and Andrew15/05/2017
Loft conversion
Customer Service
Quality
Value
What a fantastic job done by Jason and his team. Working round our busy young family, the six week work was done on time and on budget. Disruption was kept to a minimum, for the work carried out. We now have a fantastic spacious loft room with a large en-suite, walk in wardrobe and storage room. The natural flow of the stairs up to the top floor makes it feel really compatible with the rest of the house. When in the room, it doesn't feel like you are in the old loft space. Work is to a high standard, and his team work hard. and are very polite and adaptable to the family. Great job! Highly recommend.
Mac and Shakera. Hall Green Birmingham.21/03/2017
FANTASTIC JOB!
Customer Service
Quality
Value
We spent a great deal of time sorting out what we wanted from our garage conversion and Jason was very helpful with his advice. Finally we got a price and were ready to book a date for the work to start. Although the projected start was Feb/March, we received a call to start at the end of January which we were pleased about. Andy and Josh were on site first and spent a week on our garage roof, making it so much more pleasing in design. The weather was very cold indeed, but they never complained once! Both members of the team were friendly and were clean and tidy on site. Next we met Dan and young Ed. Again friendly and Dan made sure that the brickwork was perfect. Next to visit us were Ben, Rob and Paul. Again very professional and friendly. The site was always clean and tidy when they left each day. Finally we met Gordon who plastered and Steve who fitted the utility units. Without exception the team were great and we were very happy to welcome them all to our home. Jason visited several times every day keeping us updated with what was to be done next, and who would be coming the next day.........and getting a cup of tea! Alison was the linchpin and it was a pleasure to share a cup of coffee with her when she came to take some photographs of progress. We are delighted with our new cloakroom and utility area and the cost of the work. So glad that we found CBH. Jason and his guys are very professional and a great team. Thank you so much everyone.
Barbara and Dennis Wood03/03/2017
Complete satisfaction
Customer Service
Quality
Value
Creating Better Homes has undertaken several projects for us - a new rear garden patio, a new paved front drive, a refurbished and re-roofed utility room and a re-roofed dormer above two bedroom windows. We have always gone back to Creating Better Homes because, without fail, they give us complete satisfaction. Jason has excellent and imaginative ideas for the work which needs to be done; the workmanship of his men is excellent; it has always been a pleasure to have Jason's team on site; the work always starts on the day promised; and the men do not finally leave until the project has been completed satisfactorily. Furthermore, the lady in the office (inevitably the first point of contact) is invariably friendly, pleasant and very business-like.
Which? Trusted Traders Consumer02/03/2017
Fantastic job
Customer Service
Quality
Value
We would both like to say a big thank you to yourself, Jason and the team for such a fantastic job. We can't believe how quickly everyone worked and we are so pleased with the finished result! We would definitely recommend you.
Anne-Marie, Worcestershire16/08/2016
Kitchen diner extension
Customer Service
Quality
Value
Kitchen diner extension Removal of existing extension New extension built including fitting of new howdens kitchen. Old kitchen converted into utility room with downstairs toilet.
Which? Trusted Traders Consumer01/07/2016
Couldn't have asked for a better service
Customer Service
Quality
Value
Jason & his team have just converted our garage for us. Having had a number of quote/done a lot of research, Jason's professionalism and track-record stood out a mile, and I'm pleased to report we truly couldn't have asked for a better service. The work has been completed ahead of schedule and to an excellent standard. the guys are all true gents- genuine, courteous, highly-skilled and passionate about their work. Jason keeps you informed every step of the way, no money is required up front and once finished they clean down/tidy everything up so you'd never know they'd been. It's been an absolute pleasure. Thank you from Ken, Rachel & boys.
Rachel, Worcestershire20/06/2016
The trader replied (on 27/06/2016)
What can we say but thank you, for such a lovely review, it covers everything! The entire team was involved and really enjoyed the experience of converting the garage for you. We hope the whole family enjoys the new space over the months and years to come. Jason and Alison
4 mtr extra Living Room Extension
Customer Service
Quality
Value
Very pleased with the Extension completed by Jason and the Team which was completed within timescale and budget. All through the process I we were kept informed about what was happening and when. All of his team played a part to ensure a full and professional finish. The site was keep clean and tidied up all throughout with minimal disruption and would not hesitate to use again should the need arise
Blueboy11/06/2016
The trader replied (on 27/06/2016)
Thank you for taking the trouble to submit your review. We are always pleased to have great feedback, and enjoyed working with you on this project as equally as we did when we worked with you before. Your fabulous new room has great views onto your well tended garden, enjoy! Jason and Alison
Kitchen refurbishment
Customer Service
Quality
Value
Great bunch of workers who always turned up on time and worked non stop till they went home. Everyone was friendly and music was unobtrusive. They all worked hard and dealt with problems as they arose and kept us fully informed. Jason came over frequently to check on progress, Alison was only an email away to respond to any queries and responded quickly. We are very pleased with the quality of work and love our new kitchen.
Norman, West Midlands14/04/2016
The trader replied (on 27/06/2016)
Thank you for your super review Norman. It was a pleasure to work for you both. Your chosen finished kitchen and new door looked excellent and your paint choice really set it off. I hope you continue to enjoy the kitchen for many years. Thank you for making the whole team so welcome. Jason and Alison
Excellent professional service
Customer Service
Quality
Value
We have had a fully fitted kitchen and bathroom
Which? Trusted Traders Consumer08/04/2016