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Trusted Traders

Creating Better Homes

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5.0

25 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Creating Better Homes is committed to providing exciting, functional design solutions coupled with a fully managed alteration and kitchen supply and installation service. Many customers go on to recommend us.

Why Us?
The advantage of using our expert tradesmen is that you can be assured the project will be completed to both our and your exacting standards – see customer testimonials on our website for independent assurance. Where necessary we work closely with local building inspectors to ensure any works are signed off upon completion. We always use Gas Safe registered engineers where required and ‘Part P/NIC EIC’ registered electricians for all our domestic work.
If you are looking to incorporate a new kitchen into your home we have our own kitchen showroom, Plum Kitchens which supplies a wide range of kitchen styles and colours to suit all pockets.
Jason loves to design with the customer in mind, he clearly communicates his ideas, whilst keeping your needs as the customer uppermost in his mind.

What we do

  • Builders

    • Extensions
    • Garage conversions
    • Building services
    • Plastering
  • Kitchen fitters

    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen design
    • Kitchen worktops
  • Carpenters

    • Joinery and carpentry
  • Bathroom fitters

  • More Services

    • renovation alterations carpentry

Customer reviews

5.0
25 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great work and adapted brilliantly to changing circumstances.
Customer Service
Quality
Value
We had a kitchen refurb, and a downstairs toilet installed as well as the bathroom replaced. CBH took on the whole project, including design as well as installation. They took into account 'how we live', asking loads of pertinent questions rather than making any assumptions or trying to sell and install something 'out of the box'. The tradesman were exceptionally skilled, hardworking, polite and respectful (and yet still were human and had a sense of humour!). As was to be expected in an Edwardian house, once the work started we found problems we didn't know we had and this meant the team had to be creative in terms of finding solutions, and flexed to fit these new challenges into the project plan. We were really impressed with their solution focussed approach. Communication was great. V easy to contact Jason and Alison, although it was generally them reaching out to us so we had no need to do any chasing because they pre-empted things before we did which meant there were no surprises. It's worth pointing out the unusual circumstances in which this renovation took place i.e. Covid19. They were agile, CBH didn't just need to acccomodate the rotten joists we didn't know we had, they had to re-work the project plans entirely so we could deal with changing circumstances, build in contingency plans & additional (and very thorough) health and safety measures. It also couldn't have been easy for them having us all at home, all of the time working elsewhere in the house.
Mr & Mrs Smith, Kings Norton, Birmingham Posted on 29/07/2020 , work completed 23/07/2020
The trader replied (on 17/08/2020)
Thank you for your detailed review. It was great to work with you on the project and you too adapted to the unusual circumstances we all found ourselves in. You made the process a pleasure and we all flexed together in a challenging time! We wish you all the very best in your newly altered home and hope that you continue to enjoy cooking in your fantastic new kitchen.
Creation of open plan kitchen and taking in part of garage.
Customer Service
Quality
Value
Stand outs: - Seamless from design to construction to fitting to sourcing (including all appliances) - dealing with just one company makes it so much easier - All the team had a tremendous work ethic and were polite and respectful at all times. They also knew the key moments to consult with the client. - In addition Jason made regular site visits and was always easy to contact - Kept to outline schedule Tips to make the project successful because it is a partnership: - Be available because the greater the change from your original layout the more likely the designs may need tweaks as work progresses - When a major refurb takes place be prepared for additional work that would not be apparent until things are knocked out, e.g. uneven floors to be made good, although it is covered in the contract - Try to create a pop up kitchen in another room using the microwave, fridge-freezer and a cupboard unit from the old kitchen and then seal off the work area. The project took 2 months but keeping out of the way sped things up and we had no dust in any of the rest of the house. End result was a kitchen we never dreamed we would own!
Paul, West Midlands Posted on 21/08/2019 , work completed 11/07/2019
Large scale double height extension to existing house
Customer Service
Quality
Value
I have worked with 3 other builders on previous house projects and I can say without doubt that Jason & Alison at Creating Better Homes have been the easiest and most professional i have dealt with. Some examples of why i would recommend : Pre-contract : Jason spent hours with us reviewing our architect's plans in a practical way and gave us some great advice about how to improve certain aspects. He made suggestions on how we may want to tweak our plans to improve areas of the design to achieve the living space we wanted and reduce some costs. I wish i had involved him earlier in the design process. Day 1 : Jason introduced himself to all neighbours and asked them to contact him if any problems - there have not been any - but it has made a great impression on them and saved us any problems. Site manager : Scott has managed our project and has been on site daily at 8am and often still there at 6pm and weekends! He understands what we are trying to achieve and knows every detail of our plan to the mm! He is a real asset to have on a project as a single point of contact for me and he is organised which makes any changes very easy to agree and manage. He even brushes up any debris on the road at the end of day !! Cost : We had 4 quotes , CBH came in very competitively - the most transparent quote and easy to understand. This has made additional costs (requested by us !) straightforward. I request something - he quotes - we agree - it's added to payment schedule.
Amanda, Knowle Posted on 24/06/2019 , work completed 22/06/2019
Great work and fast.
Customer Service
Quality
Value
Creating Better Homes built a small extension to include a downstairs toilet. They have done an excellent job. All the workmen were hard working and very polite and helpful. I can't fault them. Excellent communication with Jason.
Customer in West Midlands Posted on 14/12/2018 , work completed 10/12/2018
Highly recommended
Customer Service
Quality
Value
Far from being the nightmare we envisaged, the work on our house to create a single storey rear extension (garden room) and partial garage conversion proceeded smoothly, on time and to budget. Jason and his team came up with solutions to the challenges the project involved (drains, roofs and manhole covers) and their positive and capable approach put our minds at rest. We have been impressed with their teamwork, their pride in doing a good job, and their courteousness. The building work was a seamless and efficient process. Alison's efficiency in the office ensured we had control of the budget and that we were clear about the cost of any extras. We are delighted with the result and would happily recommend them.
Paul Glover Posted on 23/06/2018 , work completed 23/06/2018
Recommended
Customer Service
Quality
Value
Kitchen extension, Garage extension & Patio.
Mr & Mrs A Stevens, . Posted on 14/06/2018 , work completed 14/06/2018
Garage conversion to our dream kitchen
Customer Service
Quality
Value
We couldn’t have wished for a better team of professional workers. Jason and his team were a pleasure to have around, the lads worked hard were friendly and trustworthy and we were perfectly happy to leave them on their own if we needed to pop out. At the planning stage Jason came up with suggestions to help us achieve our ideal garage conversion to our dream kitchen and downstairs toilet. We would not hesitate in recommending Jason and his team of lads. Mr and Mrs Deane
Mr and Mrs Deane Posted on 25/04/2018 , work completed 25/04/2018
Simply a great experience
Customer Service
Quality
Value
We had our spare room done (skylight, radiator, wall with hatch, full insulation, spotlights installed). Simply a great experience. Jason has a fantastic team, the boys worked hard and finished the job bang on time. Very professional, polite and kept the disruption to a minimum. I really appreciated the fact that Jason also advised and made new suggestions what would work better as we went along and we are super happy with the result. Also no hidden costs and great communication throughout. Will have you guys in again for the next job. Thanks!
Tania Posted on 20/02/2018 , work completed 20/02/2018
A great family space
Customer Service
Quality
Value
Jason and his team completed a new elevated garage roof, took out an internal wall to open up our conservatory and kitchen, liaised with our conservatory provider to ensure works were integrated, gutted and fitted a new kitchen. At planning stage, Jason worked with us to provide practical ideas which would help us achieve our dream space. Once on site, the team were courteous and very hardworking. The quality of work was to a high standard. Once on site, the team turned up every day, we never had an issue with builders not showing up or just doing a few hours. Jason ensured he was on site every day. Having heard horror stories about other builders, we were so pleased we chose Creating Better Homes! In summary, professional, fair and easy to do business. We would definitely recommend Creating Better Homes and will use them again in the future.
Mr & Mrs P Posted on 11/12/2017 , work completed 11/12/2017
Kitchen extension, Garage extension & Patio.
Customer Service
Quality
Value
Jason and his team built a new Kitchen to the rear of our property and then transformed our old Kitchen into a Utility room & downstairs W.C. They then built an extension to the rear of the Garage to create a Store room/Workshop. Finally they built us a new Patio. The whole job from start to finish was carried out to the highest standard and we are absolutely delighted with our new “Better Home”. We would have no hesitation in recommending Creating Better Homes to friends and family.
Mr & Mrs S of Redditch Posted on 26/09/2017 , work completed 26/09/2017