Creative Joinery Chorley Ltd

I booked a home visit to have 6 bedrooms measured for the purpose of having fitted wardrobes. Having agreed date and time, I reconfirmed the appointment the day before. John failed to turn up. I telephoned the showroom and asked that John telephone me to explain himself. 5 days on I have not received a phone call. I sent an email on the day of the no show and have received no reply to that either. Customer service at its absolute worst. A total lack of professionalism. Unreliable and untrustworthy.

We approached Creative joinery to see if they could give us a price for 3 bedrooms. We originally had a quote from Sharps, a company that we would normally use. In the master bedroom we wanted a walk through sliding wardrobe, which then followed through to our en-suite bathroom. Sharps prices on this occasion were way out of our budget, so we decided to get a quote from Creative. David & John advised us on what we could do to bring our vision to life. We cannot express enough how delighted we are with the end result. It really is a beautiful slider providing useful hanging and storage, of what was once dormant space. We now have a great use of space with a WOW factor! Alec and Ryan the fitters, were great to deal with. Nothing was too much trouble, any suggestions I made were listened to and delivered. I made an assumption when ordering our wardrobes that they would be soft closing. My mistake, so make sure if soft closing sliders are wanted, you ask for this at the point of design. In the second bedroom we wanted a bespoke gaming table made to match the bedroom furniture. John went out of his way to look at this for me, I shared with him exactly what I wanted and he delivered! Again, I cannot express how delighted we are with this desk! All the other furniture we ordered in Dusk Grey is great. Our boys are so happy with their new rooms, as are we with ours! Thank you David, John, Alec, Ryan and all the team. We are so happy with what you’ve done for us! Nat & Spence Chorley.

A first rate job. Communications were spot on from start to finish. I received excellent service from my first visit to the show room to the fitters completing the work. Thumbs up to all at Creative Joinery.

Having been to look at the showroom in Chorley we were contacted that evening with a date and time to come and measure up for sliding doors for our bathroom. After measuring and discussing our needs we were then sent a formal letter (no email, no text - lovely!) with quote etc. The fitters arrived on time on the day the work was to be done and we couldn't be more pleased with the quality and appearance of the doors, the politeness of the fitters and the price - they are absolutely gorgeous. Thank you Creative Joinery. Kate McWilliams

Creative Joinery exceeded our expectations from the initial visit and advice to the workmanship and finished product. We have just moved into a new build property and John ensured the work was complete prior to us moving in despite a tight timescale. The fitters were polite, timely and tidy. We are absolutely delighted with our fitted wardrobes and would recommend Creative Joinery to anyone.