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Endorsed by

Which

?

Trusted Traders

Approved Service
Official
Ultra Installer

Crendon Conservatories Ltd - An Ultra Installer

Which? Trusted Traders Logo

What is an Approved Service endorsement?

Retailers apply to have the services they provide assessed and endorsed by Which? Trusted Traders. In the ‘Approved Service’ ribbon endorsement logo you can see exactly which services we have assessed for a retailer. As an example services may include installation, design or fitting.

About

Ultra Installers are assessed by both Which? Trusted Traders and Ultraframe for quality conservatories, orangeries, extension and replacement roofs. members must abide to a code of practice covering Workmanship, Compliance and Consumer.

Ultraframe is the leading name in conservatories, orangeries extension and replacement roofs who specialise in quality products and have been designing and manufacturing roofing systems in Britain for over 30 years. All Ultra Installers use high quality Ultraframe roofing systems and have the products, the experience and the expertise you need to create an elegant, warm bright new space for your home. When choosing an Ultra Installer you’ll find high quality customer service and a ‘one stop shop’ approach to project management that makes the whole process simple, easy and quick.

What we do

  • Conservatories

  • Roofers

    • Roof and skylights
  • Doors

    • Bi-fold doors
    • Orangeries
    • Patio doors
  • Builders

    • Conservatories
    • Extensions
  • More Services

    • solid roofs
    • replacement conservatory roof
    • glazed extension

Customer reviews

Reviews summary

3.0
4 reviews
Customer Service
3.0
Quality
3.0
Value
3.0
Sort by
A disaster for over 2 years and counting
Customer Service
Quality
Value
We had an Ultraframe LivingRoom roof fitted to my extension by this company in December 2015. Leaks appeared in January 2016. In November 2016, after I proved that the rear gutter dipped in the middle by 44mm Richard Warner, the owner, promised to fix it. After much fighting and arguing, in Feb 2018 (2years and 2 months) they turned up with the commitment to remove and refit the roof. One third of the downstairs was boarded up. They proceeded to dismantle all the plasterboard surround and it showed that the gutter had been installed out of level and crooked and then deliberately covered up. in addition they ignored the manufacturers requirements to fit supports under the rear and one side of the roof, a total of 15m without ANY support, carrying a weight of over 2 tonnes of glass. To top this, they broke the main joint on the rear gutter and so now, in May 2018, we still do not have a repaired roof (it was never removed and reinstalled as promised) , we are still boarded up, and we have a leaking rear gutter. It's now with Solicitors (Lightfoots, theirs, is saying that they have done nothing wrong!!!)
Nigel H21/05/2018
They don't care
Customer Service
Quality
Value
Just had a 'crossover' extension with an ultraframe living roof built. The workmen didn't arrive before 10am and were gone early - on the days they did bother to turn up. No organisation, the whole thing took at least a month more than it needed to. And to top it all, there are leaks and we have water pouring down the walls. The council won't sign it off and Crendon will not respond. we have now told them we need a response or we will have to take legal advice.
Ignored customer26/04/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/06/2018)
Thank you very much for your review. Ultraframe will look in to your complaint with Crendon Conservatories Ltd.
We love it.
Customer Service
Quality
Value
We had a conservatory installed. They were clean, tidy, efficient and very professional.
Which? Trusted Traders Consumer08/08/2017
New conservatory
Customer Service
Quality
Value
I am sat in the conservatory now. It's beautiful and the work was done to perfection. They were on time, clean, tidy and really nice guys. I have already recommended them.
Which? Trusted Traders Consumer10/01/2017