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Endorsed by

Which

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Trusted Traders

Approved Service
Official
Ultra Installer

Crendon Conservatories Ltd - An Ultra Installer

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What is an Approved Service endorsement?

Retailers apply to have the services they provide assessed and endorsed by Which? Trusted Traders. In the ‘Approved Service’ ribbon endorsement logo you can see exactly which services we have assessed for a retailer. As an example services may include installation, design or fitting.

About

Ultra Installers are assessed by both Which? Trusted Traders and Ultraframe for quality conservatories, orangeries, extension and replacement roofs. members must abide to a code of practice covering Workmanship, Compliance and Consumer.

Ultraframe is the leading name in conservatories, orangeries extension and replacement roofs who specialise in quality products and have been designing and manufacturing roofing systems in Britain for over 30 years. All Ultra Installers use high quality Ultraframe roofing systems and have the products, the experience and the expertise you need to create an elegant, warm bright new space for your home. When choosing an Ultra Installer you’ll find high quality customer service and a ‘one stop shop’ approach to project management that makes the whole process simple, easy and quick.

What we do

  • Conservatories

  • Roofers

    • Roof and skylights
  • Doors

    • Bi-fold doors
    • Orangeries
    • Patio doors
  • Builders

    • Conservatories
    • Extensions
  • More Services

    • lantern roofs
    • conservatory roof replacement
    • glazed extension

Customer reviews

Reviews summary

3.4
7 reviews
Customer Service
3.4
Quality
3.4
Value
3.4
Sort by
Living Room Extension (Knock Through and New LivinRoof)
Customer Service
Quality
Value
Crendon Conservatories did a fantastic job - they really looked after us from pre-sales right through to the completion of the job. Spec: The job was to knock through from the living room to the conservatory, replace the old plastic conservatory roof with a LivinRoof and carry out various glass installation and replacement work. Result: The job over-ran slightly, but doesn't every building project? It wasn't a problem and the work came in to pre-agreed budget, which is always great. Communication: The onsite team were first class - always polite and always tidying up at the end of each day which was really important for us given we had little sprogs running around. Problem-Solving: Any snags or issues that did arise were always solved with ease and the team leader was very good at suggesting ways around any difficulties that came to light mid-project. Overall: Would definitely recommend Crendon Conservatories to anyone considering any buildiong work - very trustworthy and great value compared to some of the cowboys on the market. :-)
Customer in Oxfordshire24/01/2019
First Class Service and First Class Product
Customer Service
Quality
Value
Our conservatory extension rebuild was a complicated one as it was to replace a previously built/ hand made construction at the time of the rebuild and alteration of a 17th Century cottage. It was not square or symmetrical in any way and had to be measured several times and ordered to a specific specification - very complicated! The quality of the work, the precision of the build and the finished building were exceptional and all completed on time. The build teams attention to detail and cleanliness throughout were fantastic. Needless to say, I would not hesitate to recommend this business to anyone.
Customer in Buckinghamshire23/01/2019
beautiful garden room
Customer Service
Quality
Value
I had an old lean to conservatory, all glass, very cold and wanted to update this to make a more private, warmer room that could be used all year round and provide a lovely view of our planned garden landscaping. I was provided with lots of ideas, including information on planning guidelines/permitted development rights for my garden room. I settled on a brick built room with an Ultraframe tiled roof and French doors to the garden. I had an agreed schedule for each stage of the project, and knew from the outset the agreed cost. The first stage was building work, digging out and building the shell. This was completed quickly, and the builders cleared up at the end of each day. The second stage was putting up the roof and frames, this was also completed in a good timescale, again with everything made tidy at the end of each day. It was then plastered and left clean for us to decorate and put down our choice of flooring. Every person that we dealt with was very polite, an absolute credit to the company. We were kept informed at all stages of the build. We are absolutely delighted with our new room, it has continuous use, with two older children now it has become a little haven for us when friends come round! I would not hesitate to recommend this company, they endeavour to keep the customer happy.
Customer in Oxfordshire21/01/2019
A disaster for over 2 years and counting
Customer Service
Quality
Value
We had an Ultraframe LivingRoom roof fitted to my extension by this company in December 2015. Leaks appeared in January 2016. In November 2016, after I proved that the rear gutter dipped in the middle by 44mm Richard Warner, the owner, promised to fix it. After much fighting and arguing, in Feb 2018 (2years and 2 months) they turned up with the commitment to remove and refit the roof. One third of the downstairs was boarded up. They proceeded to dismantle all the plasterboard surround and it showed that the gutter had been installed out of level and crooked and then deliberately covered up. in addition they ignored the manufacturers requirements to fit supports under the rear and one side of the roof, a total of 15m without ANY support, carrying a weight of over 2 tonnes of glass. To top this, they broke the main joint on the rear gutter and so now, in May 2018, we still do not have a repaired roof (it was never removed and reinstalled as promised) , we are still boarded up, and we have a leaking rear gutter. It's now with Solicitors (Lightfoots, theirs, is saying that they have done nothing wrong!!!)
Nigel H21/05/2018
They don't care
Customer Service
Quality
Value
Just had a 'crossover' extension with an ultraframe living roof built. The workmen didn't arrive before 10am and were gone early - on the days they did bother to turn up. No organisation, the whole thing took at least a month more than it needed to. And to top it all, there are leaks and we have water pouring down the walls. The council won't sign it off and Crendon will not respond. we have now told them we need a response or we will have to take legal advice.
Ignored customer26/04/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/06/2018)
Thank you very much for your review. Ultraframe will look in to your complaint with Crendon Conservatories Ltd.
We love it.
Customer Service
Quality
Value
We had a conservatory installed. They were clean, tidy, efficient and very professional.
Which? Trusted Traders Consumer08/08/2017
New conservatory
Customer Service
Quality
Value
I am sat in the conservatory now. It's beautiful and the work was done to perfection. They were on time, clean, tidy and really nice guys. I have already recommended them.
Which? Trusted Traders Consumer10/01/2017