We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Endorsed by

Which

?

Trusted Traders

D. W. Windows Limited

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 09:00–16:00
  • Sunday - Closed
Profile thumb dave showroom

4.8

181 Reviews

About

DW Windows offer high quality Windows, Doors, Conservatories, Roofline Products and Building Work in the West Midlands area. As a well established family firm we provide a knowledgeable and courteous service that is second to none.

A Family-owned business with over 20 years experience we have earned a reputation for excellence and have an envious track record of being able to produce and install Windows, Doors and Conservatories to a very high standard. Our six installation teams are all directly employed by the Company, something that few competitors can match, and have all been trained to NVQ level 2 in window fenestration techniques. By using our own skilled teams we can directly control the standard of installation.

We have a fantastic customer service focus and guarantees in place to give customers complete confidence.

What we do

  • Doors

    • Bi-fold doors
    • Patio doors
    • Fire doors
    • UPVC doors
    • Composite doors
    • French doors
    • Front door
  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
  • Glaziers

    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Aluminium Windows
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • UPVC Windows
    • Window consultants
  • Canopies

  • Carports

  • More Services

    • orangeries
    • soffit and fascia
    • garage doors
    • rubber roofing

Customer reviews

4.8
181 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
First class
Customer Service
Quality
Value
Had two bay windows, two bedroom windows, bathroom window and front porch patio windows fitted. Very pleased with price and the way in which the company operated. The work was done by two brothers, Eric and Stu, both of whom were friendly and did an excellent job. I highly recommend them and would definitely use this company again.
Customer in West Midlands21/08/2019
Conservatory refurbishment!
Customer Service
Quality
Value
Our old Veranda with a plastic roof, single glazed windows and sliding patio doors (not wide enough!) was removed. The brick base was used to create a new Conservatory, with a thermo glass roof, 3 double glazed windows and French doors (much wider!!). The finished product is a clean, practical and very bright (which is what we wanted!) room. The staff at the Coseley showroom were friendly and helpful (not pushy) and the showroom was full of ideas. The 2 surveyors were very professional, took on board our concerns and got around problems which other firms couldn't or wouldn't!! As for ERIC and STUART the fitters, they were outstanding. Turning up on time, working very politely, friendly but not invasive. They solved problems which 'the office' hadn't foreseen and coped really well with very heavy rain. They finished things off to a higher standard than we expected. They talked with us about the job when we had questions and explained things lovely. They tidied up very nicely at the end of each day. Eric and Stuart are the best workmen that we have had on our property. We would definitely recommend DW Windows for Value, Quality and Service.
Peter, West Midlands16/08/2019
Quality company
Customer Service
Quality
Value
We had the double glazed glass units replaced in all of the front windows as well as a new porch door with glass side panel. From start to finish in dealing with this company we have nothing but good to say regarding the standard of work carried out, to the advice given by both Duncan the sales rep and Dean the surveyor. Fitters arrived punctually on the day they were due, were friendly and worked very efficiently, cleaning up as they went. A very prompt professional service throughout without any pushy sales talk would definitely recommend and use again.
Customer in West Midlands03/07/2019
Excellent company
Customer Service
Quality
Value
Had 2 windows and 2 doors replaced and we are really pleased with the work done. From Brandon (Salesman) to James and Dom (Fitters) and everyone in between, this company is excellent. Nothing was too much trouble. Having dealt with a big name company who “only fit the best” and got nothing but terrible service and goods from them, it was such a pleasure to deal with such professionalism this time. We would certainly recommend them every time and they will be the only double glazing company we deal with from now on.
Customer in West Midlands27/06/2019
Excellent service
Customer Service
Quality
Value
This is the 3rd time we have had D.W. Windows, and would highly recommend them. We had new French doors fitted, the fitting team were excellent and made a first class job, leaving everything clean and tidy. From when they first came to give us a quote to completion, we received excellent service.
Customer in West Midlands24/05/2019
More than pleased!
Customer Service
Quality
Value
Every aspect of the job carried out professionally and promptly without being “pushy”. Sales rep, surveyor and especially the fitters Eric and Stuart who worked none stop and did an excellent job changing all my windows and two doors. The whole experience was relaxed and friendly but very professional. Would not hesitate to recommend this company for customer service, price and quality.
Customer in West Midlands03/05/2019
Great Work
Customer Service
Quality
Value
Answered all questions, impresssed. I have no hesitation in recommending them, very good, lovely job.
Gladis17/04/2019
Great from start to finish
Customer Service
Quality
Value
From the moment we had a visit from the sales rep to the clearing up after installation we have nothing but praise for the company. The sales rep was very professional with good advice; the surveyor was equally professional and paid great detail to the measuring process and positioning of scaffolding; the fitters (Dom and James) were excellent. They arrived promptly, looked at the job, and started straight away. Within no time three windows had been replaced and all plaster/tile work tidied up. A very professional job. Would have no hesitation in recommending this company and its employees.
Customer in 16/04/2019
Excellent Staff, Poor Manufactured Double Glazed Units
Customer Service
Quality
Value
Chose this company as fed up with my local company providing poor double glazed units. Chose a Which? Trusted Trader. The staff are excellent, efficient and friendly. My problems occurred with the actual double glazed units themselves both only very small units. On the day of fitting one of the units had a paint mark in the cavity and a new unit had to be ordered. On the day of fitting the replacement unit, it was broken and yet another unit had to be ordered. On the day of fitting the third replacement unit that has a mark in the cavity. I have accepted this as I am fed up with what is going on with this company. To be fair, they have offered to replace the unit again for a fourth time but that's likely to have a problem as well. I needed to break out of this cycle. On several occasions their suppliers have been blamed, I don't really want to here this as my contract is with this company. Blaming someone else is not good practice and if they are willing to allow a supplier to impact on their reputation then so be it. I did ask why does no one check the glass before arriving at the customer, the answer was they have too much glass coming in. I did leave a message for the Manager to call me about my problems but no one returned a call. Finally I did ask for a reduction in the cost due to all the problems I had and one was given. This was asked for as a point of principle, I would have preferred to pay the full amount and had the job done properly.
Customer in West Midlands18/03/2019
Delighted with results
Customer Service
Quality
Value
New windows and front door fitted. We are very happy with the results and have had a lot of very positive comments from neighbours and friends. We were helped and advised from start to finish. Everyone very polite including office staff. Cleaned up afterwards. Will definitely recommend and will use them again. Thank you all.
Customer in West Midlands15/03/2019