Deege Solar

I contacted Deege solar for solar panels and battery installation which was done within the agreed budget. The work and installation was efficient and good Anthony and Ben were great. However even on full, wall-to-wall sunny days, the production was not up to what was promised .. that can be overlooked. But the biggest issue for me has been aftersales customer service or total lack of it. I was not sent a DNO response letter in the document pack which I waited for nearly six weeks for and now for the last 6 months I have had no reply or response from them via email (phones not being attended ) for getting the said document. They have taken the money and left me hanging exactly what they said other smaller companies would do.

Nothing but positive things to say about Mick, Tom and Craig (the install team) and Steve (the sales guy). From the quoting process through to the install - it has been very smooth dealing with Deege. Everyone is communicative, responsive and knowledgeable. I would highly recommend Deege!

The team at Deege Solar are absolutely fantastic from system design, installation and technical support and understand your needs and how you can save cost. If you are serious about the environment and want to save on your energy bills then I would highly recommend Deege Solar.

I start this review by saying I have not been sponsored in any way nor am I related to Deege Solar or its employees in any way other than being a customer. Having searched for, and consider Solar for a long time, I stumbled across a Facebook advert for Deege and decided to take the plunge. From the initial contact, presales and sales process through to installation the whole experience was faultless, super slick; comforting it wasn't just a pop-up company. It's fair to say as good as the process was, this comes nowhere near close to the service, experience, politeness, and general there to help attitudes of the installation team... They were absolutely amazing. I don't think I can summarise in words how good they really were. I would like to extend my personal thanks to Mick, Tom, and Craig for their efforts especially considering the weather at the time of install. These guys are priceless, probably the best customer service I have received from any company. Always happy to answer a question and or explain any element. Honestly, if you're considering Solar - you need to check Deege-Solar. Outstanding doesn't even come close - and yes I will be advocating everyone I know who is looking at solar to look no further than these guys. As for the technology 16x450w pannels - presently generating 6.4KW with zero draws from the grid... well that's just a bonus. Thanks Guys

1500 characters is not enough to do this justice! Deege Solar were the only company to give me confidence in their ability to execute as well as providing excellent suggestions I’d never considered. My two main needs were to have a technically advanced solution for my inner-geek, and an invisible solution that didn’t impact the clean finish of our newbuild home. For design/install/aftersales, Deege have a strong team of professionals who are well experienced in what they do. The complex cable runs didn’t trouble the electricians, the roofers got the panels perfectly straight on a complex roof, and there’s not a single wire or box visible inside the house! I don’t think I’ve ever bought pizzas for a company I’m paying, but the team really earned it. They stayed working until 10pm on a Friday night to get the job done, not just functionally but perfectly, showing me how the whole system worked then leaving the house pristine. I got a call to ensure I was happy with their work, and a quick query from me a week later got an immediate fix to a little niggle. Having dealt with people from sales/admin/finance/electrical/roofing and even the MD David it’s clear they are all talented professionals in a proactive and thriving company. I seem to be spending all of my time talking about how impressed I am with the solution and the company, so I was keen to provide this review too for others to get the confidence I did. Thanks Deege Solar, another very satisfied customer here!

Fantastic solar experience from start to finish! No hard sell when first in contact just honest advice. Once system was chosen the installation team were superb. Polite courteous and extremely efficient. Talked me through all they were doing and listened to my choices on wiring routing etc. Sat and explained everything about operation and APP use on completion. Superb service!! Thankyou.

What a great business. From concept through to delivery it was an absolute joy. Design: I had Tim Desanvil who was absolutely brilliant. Being a technical guy myself I had lots of questions on the specification and integration of the system which Tim was happy to answer. Tim is an absolute credit to the business. Pre-lims: All the supply chain and logistics were coordinated well, being kept in the loop at nearly every stage. Delivery/Installation: The team arrived and got cracking. Walking the job and talking through various aspects of the requirements, installation & system. Electrical: I had Bradley & Baylon. We started by walking the job and requirements. I had allot of questions which they were more than happy to answer. Brad & Baylon were fantastic, professional, knowledgeable and made a really high-quality job. Roofing: I had Antony & Harry who were superb! The roofing job encountered a number of challenges due to the 4-aspect roof (inc. 2 old roofs). The guys took in their stride and completed high quality job. They were efficient & dynamic keeping me throughout. Ultimately the entire install team did a fantastic job and refused to leave until I was happy, even holding me back on things to get them sorted. After each installation element the team insisted I walked the job with them to snag and confirm. There were a couple of minor snags that were rectified there-an-then before we even moved on. All taken within their stride and incredibly professionally.

From the moment I found them on the web to the completion of the installation the experience has been faultless. The team I had on-site today were amazing. Very efficient at getting the job done and with a keen eye for detail the panels look amazing. I said that they needed to be spot on and all of them looked at me and said, if they are not perfect they will take them down and do the whole job again. They appeared to be very proud of what they can do. I would thoroughly recommend them to anyone looking to get a Solar installation. I have already recommended them to three friends. The system included 26 x 2m panels and 3 batteries and the deal represented excellent value for money.

To begin, I can't thank Deege solar enough! Their outright professionalism and technical ability has been the main driver for my purchase. Bobby their Sales Director guided me through the whole process from the initial idea options on arrays and batteries to CAD drawings. He has answered my questions and concerns with aplomb. Bobby continues to provide after sales service answering questions I have on the OS. Installation: This took place over two days but could easily have been completed in 1 had the courier arrived in the morning. The Solar Panel installer was quick and took great care with the roof. The electrical side was completed to a high standard with no mess at all. Performance: The system has surpassed my expectations and if I had a power generation day as I did yesterday everyday 24 Mar 21 the annual power generation was nearly 18000 KWH this equated to £20 saving in 1 single day, I might have to mine bitcoin with the excesses! Recommend to my family? Absolutely, this system is a no brainer, Deege Ltd were by far my best quote from 5 companies nationwide. No other company come close to being as competitive, be it in price or system installed, the second best quote was £1500 more expensive with only 22 Panels and 1 battery. The warranty and workmanship must be one of the longest out there! Money well spent, well done Deege as the renewable sector becomes more apparent I'm sure this company will become very well known throughout the nation.

Team were great throughout. Talking through the set up process and once complete how to operate the system. One minor mishap but that was rectified without hesitation. Great service.