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Trusted Traders

Derrick Wells Ltd

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4.9

10 Reviews

About

Independent Mercedes-Benz Specialists

Derrick Wells independent Mercedes-Benz specialists near Needham Market in suffolk has been providing a personal friendly service for Mercedes-Benz owners for over 20 years. About us>

We have achieved an excellent reputation for offering a comprehensive service to the highest standards at very competitive rates. We also offer our customers a collection and delivery service along with complimentary use of a car if required.

We service all models of Mercedes-Benz cars and have the latest diagnostic and specialist tools, a well equipped workshop and an experienced professional team to ensure your car is looked after to the highest standards, whilst ensuring you value for money.

What we do

  • Garage related services

  • Car repairs, servicing and MOTs

    • Battery servicing
    • Specialist MOTs
    • Brake and clutch replacement
    • Car body repairs
    • Power transmission services

Customer reviews

Reviews summary

4.9
10 reviews
Customer Service
5.0
Quality
5.0
Value
4.7
Sort by
Excellent all round service
Customer Service
Quality
Value
Excellent all round service for car & customer.
Which? Trusted Traders Consumer24/04/2018
How It Should Be
Customer Service
Quality
Value
A late booking with a couple of hours warning was accommodated seamlessly, replacement car, everything and more all sorted 62 hours early. Phone gets answered with a real person and just a good all round experience.
Craig, London24/04/2018
Excellent as Usual
Customer Service
Quality
Value
I have been taking my Mercedes cars to Derrick Wells for the last 18 years. I wouldn't go anywhere else.
Ann, Suffolk08/03/2018
Excellent as Usual
Customer Service
Quality
Value
I have been taking my Mercedes cars to Derrick Wells for the last 18 years. I wouldn't go anywhere else.
Ann, Suffolk08/03/2018
Expert, friendly service
Customer Service
Quality
Value
Friendly expert service. Will pull out all the stops to help. Good coffee and pet dog to comfort all visitors. Most of all can service Mercedes cars of all ages.
Philip, Suffolk15/12/2017
Outstanding
Customer Service
Quality
Value
Having my Mercedes CLS looked after by Derrick Wells Ltd is a joy. A garage where you meet the boss, are offered tea or coffee, enjoy intelligent conversation in Reception, and feel sure that the work is being done properly, under expert supervision, with absolutely no inflated charges for the minor extras. Good work that's not over-priced, complimentary courtesy car, intelligent conversation, Earl Grey tea, and - the ultimate touch of sheer excellence - a friendly welcome from a delightful Golden Retriever. I mean... what more could you ask? If only I had known this quality of experience was available a few miles from home, I would have bought a Mercedes years ago.
Leslie Olive13/12/2017
I wouldn't go anywhere else
Customer Service
Quality
Value
They have bent over backwards to keep my cars safe and running.
Roger, Suffolk07/12/2017
Excellent job
Customer Service
Quality
Value
Perfect.
Chris, Suffolk05/12/2017
Excellent garage
Customer Service
Quality
Value
The Webb's operate a garage specialising in Mercedes and they give a friendly, knowledgeable and reliable service. We have used them for all work on our Mercedes for years and have always been well pleased.
Mary, Suffolk30/11/2017
Professional & friendly
Customer Service
Quality
Value
Local independent garage - serviced my car, very efficient and effective and professional with good customer service and communication. Highly recommended, locally and nationally.
Ray, Suffolk24/11/2017