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Endorsed by

Which

?

Trusted Traders

Approved Service
Official
Ultra Installer

Durham Design - An Ultra Installer

Which? Trusted Traders Logo

What is an Approved Service endorsement?

Retailers apply to have the services they provide assessed and endorsed by Which? Trusted Traders. In the ‘Approved Service’ ribbon endorsement logo you can see exactly which services we have assessed for a retailer. As an example services may include installation, design or fitting.

About

Ultra Installers are assessed by both Which? Trusted Traders and Ultraframe for quality conservatories, orangeries, extension and replacement roofs. members must abide to a code of practice covering Workmanship, Compliance and Consumer.

Ultraframe is the leading name in conservatories, orangeries extension and replacement roofs who specialise in quality products and have been designing and manufacturing roofing systems in Britain for over 30 years. All Ultra Installers use high quality Ultraframe roofing systems and have the products, the experience and the expertise you need to create an elegant, warm bright new space for your home. When choosing an Ultra Installer you’ll find high quality customer service and a ‘one stop shop’ approach to project management that makes the whole process simple, easy and quick.

What we do

  • Conservatories

  • Roofers

    • Roof and skylights
  • Doors

    • Bi-fold doors
    • Orangeries
    • Patio doors
  • Builders

    • Conservatories
    • Extensions
  • More Services

    • lantern roofs
    • conservatory roof replacement
    • glazed extension

Customer reviews

Reviews summary

5.0
8 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Ultra Frame 380 Warm Roof
Customer Service
Quality
Value
Historically we have always to some extent ended up disappointed with contractors. Some OK others left wanting. We needed to replace our K2 polycarbonate roof on our 16 year old conservatory. We chose Durham Designs and an Ultra Frame 380 Warm Roof rather than the lower cost more popular Guardian Roof. We were immediately impressed by Jill and Kevin's no nonsense informative and knowledgeable approach. The work has been amazing beyond any reasonable expectation . All their contractors to a man have been impressive both in there attitude and quality of work, we now have a fantastic Warm Roof. In our opinion the cheapest quote is never the best option. This sort of attention to detail doesn't come cheap however, Durham Design are a company that you can trust to deliver the highest possible quality product. We are actively looking for more work that they can do for us and to me, that says it all.
Customer in County Durham05/12/2018
A beautiful space!
Customer Service
Quality
Value
Kevin did several jobs for us, the biggest of which was to replace our existing conservatory with an amazing Ultraframe extension. We are thrilled with the result which has transformed our room into an all year round living space. Kevin and team were a pleasure to have in our home, always respectful and tidy, ensuring the site was safe and clear every evening before leaving. They worked extremely hard to achieve all our projects and Kevin has a great ability to visualise possible design ideas and solutions. Nothing was too much trouble and the communication with us was very good. Their quote was competitive and their work was of a high standard. We would recommend Durham Design and would certainly have them back again to work on future projects.
Customer in Redcar and Cleveland17/11/2018
Excellent work and product
Customer Service
Quality
Value
We are thrilled with our Ultraframe replacement livinroof on our existing conservatory. Kevin and his team have done a very professional job. We are looking forward to using our conservatory all year round.
Trusted Trader Consumer.11/11/2018
I'm happy
Customer Service
Quality
Value
I wasn't exactly sure what I wanted and Kevin was very helpful in finalising the design. Very accurate time frame set. They work to a very high standard and they are very keen to help.
Which? Trusted Traders Consumer15/05/2017
Extremely happy with the work done
Customer Service
Quality
Value
The work was carried out to a very high standard with little disruption. The quality of the installation is excellent and admired by many neighbours and visitors.
Which? Trusted Traders Consumer19/12/2016
Very Review
Customer Service
Quality
Value
They demolished an old conservatory and built a garden house for us. We had several quotes from different companies and they were by far the best and the standard for work was excellent. I highly recommend them.
Which? Trusted Traders Consumer10/11/2016
Very Happy
Customer Service
Quality
Value
They replaced framework and installed an Ultraframe LivinROOF on our conservatory. Kevin and Jill, the owners of the business, are a pleasure to do business with.
Which? Trusted Traders Consumer20/05/2016
Very happy
Customer Service
Quality
Value
I had a replacement Ultraframe Livin Solid Roof on my existing Conservatory, there was no problems or remedial work needed. All done on time and to the budget. Very happy with the work.
Which? Trusted Traders Consumer10/09/2015