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Endorsed by Which? Trusted Traders

E W Grace Glass -Independent Network Installer

Profile thumb ewgraceglass
5.0

17 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 09:00–13:00
  • Sunday - Closed
See customer reviews & leave a review

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Independent Network have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Independent Network direct.

About

At EW Grace Glass, we have been making homes and work premises warmer, safer, and more energy efficient for our clients. We do this by installing the highest quality windows, doors and conservatories. We're based in Essex and are proud to be a part of the Independent Network.

Established in 1975, we pride ourselves on having unrivalled customer service and first-class products. From replacing a single window through to a complete installation, our approach is friendly, flexible and highly professional.

About Independent Network
Way back in 1996, when the double-glazing industry was in its infancy, a group of proud, hard-working installers, all using industry-leading VEKA products, came together to form Independent Network. An organisation that would let them prove their commitment to quality, craftsmanship and service that is second-to-none.

What we do

  • Glaziers

  • Double glazing

  • Doors

  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge

  • Roofers

    • Roof Light
    • Roofline
    • Cladding
    • Guttering, fascias and soffits

  • Building construction contractors

    • Porches
    • Canopy

  • Garage door repairs and installation

  • More Services

    • windows
    • window

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
17 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Recommended

Recommended

by 100% of customers
Sort by
Great job, really pleased with the finished work.
Customer Service
Quality
Value
From our first contact with EW Grace, there was no hard sell or promises that were not kept. They were happy to work with us to agree the specification for various parts of the installation. Like all building work there was the odd niggle or problem, but they were followed up with a phone call and confirmed by email to our satisfaction. The installation was carried out professionally, cleanly, on budget and was finished to a very high standard. There was very little damage, but where there was it was always made good. It would be true to say that we are very pleased with the installation of our new windows. Visitors to the house have commented on how nice it looks with the new windows.
David in Greater London Posted on 20/12/2021 , work completed 17/12/2021
Recommended
Installation 2 Windows and Roof Skylight
Customer Service
Quality
Value
This work was completed according to estimated time scale and on time. Installers we’re very polite professional and courteous. Windows completed first followed by skylight. Skylight required old conservatory roof to be removed plus additional work to reinforce roof support for new skylight and sort out new guttering. All completed to a very high standard excellent work would recommend.
Customer in Essex Posted on 29/06/2021 , work completed 23/06/2021
Recommended
Outstanding job
Customer Service
Quality
Value
Fitted bi-fold doors. Excellent product and excellent service from start to finish. Friendly and efficient. I was expecting a good job but this was even better than expected!
Clive in Greater London Posted on 04/06/2021 , work completed 21/05/2021
Recommended
All round great job
Customer Service
Quality
Value
From the start to Finnish this install went extremely well. From ordering the window to installation was very professional. When the installers had finished they tidied and clean up with no mess left. I would highly recommend this company and would not hesitate to us them again.
Dennis in Essex Posted on 19/04/2021 , work completed 16/04/2021
Recommended
Brilliant job & great communication from start to finish
Customer Service
Quality
Value
The second time we have used E W Grace. This time for 3 windows. Great service from us initially ringing them to the completion of the job. Very professional staff; hardworking, honest fitters who cleared up after themselves. Highly recommend.
Christine in Essex Posted on 15/03/2021 , work completed 12/03/2021
Recommended
Fantastic job!
Customer Service
Quality
Value
Beautiful door fitted today by E.W. Grace Glass. Extremely friendly, polite and professional. From order to fitting was very quick too and great value for money too. Very happy! Highly recommended! :)
Customer in Essex Posted on 25/02/2021 , work completed 25/02/2021
Recommended
Good quality, professional and efficient
Customer Service
Quality
Value
From quotation to installation completion, E W Grace have been efficient and professional. The sales process wasn't pushy, the price was competitive and despite having to install these windows during COVID, the installation team worked safely and respected the need for precautions while working in my house. Problems (all minor) were communicated quickly and resolved sensibly. The job was completed on time and on cost and the quality of the work and and windows appears to be good.
Customer in Essex Posted on 12/02/2021 , work completed 12/02/2021
Recommended
Lovely job
Customer Service
Quality
Value
So pleased with my patio doors Done a great job work men really nice And cleaned up after them will use them again and highly recommended the company. Thank you
Customer in Greater London Posted on 11/01/2021 , work completed 05/01/2021
Recommended
Very friendly and professional local firm
Customer Service
Quality
Value
We have been very impressed with EW Glass from the original contact right through to completion. All of the members of the team we have dealt with have been very friendly and professional. The original quote was very easy with no pressure selling or messing about with price. The price was fair for the work we required. The fitters were both very friendly, they kept the areas they worked in as tidy as they could and did a great job overall and the end result looks very good. There was one small hiccup with the bathroom window (a clear window was ordered rather than obscured). However, this was dealt with very quickly with little fuss and we now have the right window in place. Would really recommend this firm and its great to use a local firm who do such a good job.
Customer in Essex Posted on 16/12/2020 , work completed 04/12/2020
Recommended
Very professional installation and service
Customer Service
Quality
Value
Very impressed with service provided from original quotation stage, through planning to eventual installation. Competitive price. Flexible over timetable to fit in with my requirements. Work carried out with minimum inconvenience. And final product (five windows, front door and French doors) excellent quality.
Customer in Greater London Posted on 24/11/2020 , work completed 19/11/2020
Recommended
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Have a question?

0117 456 6032
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

0117 456 6032
Mon–Fri: 9:00–17:00
Standard network rate.