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Ecoplumb

5.0

26 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • More Services

    • air source heat pump systems including vht and co2

Customer reviews

Why you can trust these reviews

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5.0
26 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Ecoplumb saves the day - again
Customer Service
Quality
Value
A measure of service is always how efficient, how speedily a call is answered, how competent and 'ow much? (as might be said in Yorkshire). Ecoplumb fits all the requirements handsomely. Has done ever since we've had the pleasure of getting to know Alastair, Joel & Cameron. But today was different. No notice given by us just a plaintive plea: can you come over? We have some trouble with a leaking sink as well as a wrongly fitted waste disposal unit (by another contractor). And this plea went out on a Sunday evening. Joel arrived just after 0900 this morning. The job was done, immaculately as usual, & in very short order. This is service with a capital S. It cannot be beaten. If you need some seriously competent, personable & professional heating engineers & plumbers, look no further. Ecoplumb is simply a class act.
Customer in Norfolk Posted on 19/02/2024 , work completed 19/02/2024
Boiler service
Efficient, reliable and professional firm from start to finish. We booked our boiler service appointment online, the plumber turned up on time and conducted the boiler service. Darren explained what he had done and how the process worked. After he had finished conducting the boiler service, the gas certificate and invoice arrived by email, making record keeping very easy. Would definitely recommend. Thank you so much!
Customer in Norfolk Posted on 04/02/2024 (Reviewer did not use service)
Leak in wall.
Customer Service
Quality
Value
Cameron arrived found the problem immediately and set to work, he cut through the wall and repaired the leak. He was very professional, polite and did a first class job. I would highly recommend Ecoplumb.
Steve in Norfolk Posted on 05/05/2022 , work completed 05/05/2022
As things should be
Customer Service
Quality
Value
I called on Tuesday to book the first Annual Boiler Service. As arranged, Alastair arrived on Thursday morning and carried out the job with easy professionalism. The Magna Clean Filter which he had recommended a year earlier had done a magnificent job and collected at least a tablespoon of sludge from our thirty year old system. He exudes competence with a smile.
Customer in Norfolk Posted on 28/04/2022 , work completed 28/04/2022
New Air Source Heat Pump
Customer Service
Quality
Value
My partner and I recently bought an old house with complicated and inefficient hot water and heating systems, both delivered by a wood fired stove with back boiler. Cold water was through a gravity fed system supplied by a fresh water bore hole. We spoke to several MCS accredited Air Source Heat Pump (ASHP) engineers about changing the heating arrangements, Alistair was by far the most technically interested in our set up, what we could achieve and how to make that fit with our needs. He recommended a constant pressure water pump and a high temperature ASHP, this was the most suitable option when we did our own independent research. He wasn't affiliated to certain brands like the other engineers we spoke with. Alistair and team were with us for 3 days, decommissioning our old heating and cold water system and retro fitting the new. Their workmanship is amazing, they consulted us at each important decision and when I had a few snagging issues, they rectified without any fuss. It was a pleasure to have Alistair and his team in our house, they treated it and us with respect. Their attention to detail and workmanship is first class. Highly recommended.
Customer in Norfolk Posted on 19/03/2022 , work completed 17/03/2022
Great service
Customer Service
Quality
Value
On the 30th August, we found a leak after 3 plumbers came to look, and our insurer's man came to assess, called ecoplumb on 11th Oct. Came on 13th and assessed problem. Dug hole under kitchen sink, and repair completed in 3. hrs. Further leak in loft found on a Sunday, repaired on Tuesday, checked boiler for a service and found fan not working. Eventually, they were sent the correct fan, repaired and serviced the boiler in 1 hour on Sat morning. A very efficient service and we were kept fully informed throughout. Well done!
Customer in Norfolk Posted on 12/12/2021 , work completed 11/12/2021
Reliable service.
Customer Service
Quality
Value
Service on my boiler completed satisfactory and exactly on time. No problems and very happy with the service provided.
Customer in Norfolk Posted on 19/10/2021 , work completed 19/10/2021
Quick response, great work
Customer Service
Quality
Value
A pipe in our empty property in Cornwall had sprung a leak and flooded the house. Alistair got there within the hour and repaired the pipe. And the cost for the work in total was less than many other companies call out charge.
Customer in Cornwall Posted on 10/09/2021 , work completed 08/09/2021
Excellent all round engineer
Customer Service
Quality
Value
We have used Alastair for over 3 years now for both oil and gas installations at our properties and for bathroom installations. He and Ben are excellent value for money and very knowledgeable at their trade.
John in Cornwall Posted on 24/06/2021 , work completed 24/06/2021
5 stars
Customer Service
Quality
Value
Local trader to us, never used before. But definitely use again. Our emersion heater was leaking. They replaced pipework to comply with rules & regs. New tank, new flooring. Reconnected, a very professional job, we are very pleased we found a good company. All rubbish was taken away. We just needed to hoover, put our linens back into the airing cupboard. 👍😊
Customer in Norfolk Posted on 11/06/2021 , work completed 10/06/2021