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Endorsed by

Which

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Trusted Traders

Ecosmart Energy Systems Ltd

Logo on white
Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb ecosmart es logo

4.2

8 Reviews

About

Ecosmart are able to offer both home and business customers a range of renewable options, to enable your property to become more efficient and environmentally conscious. We are a long-established and experienced company, with an unrivalled reputation. Our customer focused approach makes us the ideal company for your installation and ongoing maintenance. We have a team of highly trained engineers, that enables us to carry out all work, to the highest standards. Specialising in the installation of Biomass Heating, Heat Pumps, Solar Photovoltaic & CHP.

We also offer other heating services including the installation, service and maintenance of Gas boilers, and Oil boiler installations.

What we do

  • Heating contractors

  • Renewable energy

Customer reviews

Reviews summary

4.2
8 reviews
Customer Service
4.1
Quality
4.3
Value
4.3
Sort by
Installation of new Boiler
Customer Service
Quality
Value
Marc and the Ecosmart team, replaced our old heating system with a new gas central heating system. After quoting for the work, and us accepting the quotation they booked us in at a time to suit us. They were reliable and professional engineers.
Customer in Derbyshire13/03/2019
The trader replied (on 21/03/2019)
Thank you for your feedback. I will pass this onto the engineers!
Unreliable failed to come to booked appt
Customer Service
Quality
Value
They advised on and installed boiler in 2018. All okay but have failed to register it with Gas Safe which is a mandatory bit of admin under Gas Safe registration. Has told me on numerous occasions he's applied for it but Gas Safe have no record. Who to believe? Booked service of boiler some weeks ago for 7 Jan and texted week before to confirm. Didn't turn up. Hasn't replied to my email or calls. Obviously doesn't need the work but would have appreciated being told instead of left in lurch.
Customer in Derbyshire14/01/2019
The trader replied (on 21/03/2019)
Thank you for your comments. It is definitely not a usual occurrence at our business. We have since been in touch with yourselves and this matter has been dealt with appropriately.
Great work but issues over paperwork
Customer Service
Quality
Value
Marc did a good job advising and fitting boiler. We have chased Marc and Hayley for Gas Safe documentation for over a year and been told several times there was a problem at Gas Safe. Spoke to Gas Safe last year and today who have no record of any dealings with Ecismart over this. This is a simple admin procedure required under terms of Gas Safe registration so don't understand. Also booked service several weeks ago for this week. Didn't show up and won't respond to us.
Customer in Derbyshire09/01/2019
The trader replied (on 21/03/2019)
Thank you for your comments. It is definitely not a usual occurrence at our business. We have since been in touch with yourselves and this matter has been dealt with appropriately.
Happy customer
Customer Service
Quality
Value
Ecosmart installed a smart meter for us, British Gas recommended them to us and we are extremely grateful. Everything was done on time and we would recommend them!
Which? Trusted Traders Consumer28/07/2017
Recommendation
Customer Service
Quality
Value
Service work. Very satisfied
Which? Trusted Traders Consumer01/03/2017
Professional and Speedy service
Customer Service
Quality
Value
Minor issue with faulty part on boiler, part replaced speedily next day. Would have been nice for parts AND labour to be included in warranty as this part should not have gone wrong so early but this is not the fault of the installers.
Which? Trusted Traders Consumer15/02/2017
Very professional
Customer Service
Quality
Value
Ecosmart installed a biomass boiler and solar panel arrangement for me. I was very pleased with the results - their quality of the installation and knowledge of the product is excellent and I would highly recommend them
Which? Trusted Traders Consumer04/06/2016
Green energy supply
Customer Service
Quality
Value
Installation of 90 Kw woodchip biomass boiler to heat farm house, cottage and kennels. Installation of 140 solar p.v. panels (35 Kw) on barn roof to provide three phase and single phase power on site, income from generation tariff and export tariff. The company headed by Marc Burrows have proved to be efficient and capable, always polite and helpful. They are able to monitor our systems remotely and the few minor problems that we have had such as blockages in the fuel supply have been detected by them and sometimes rectified before we knew there was a problem. I would recommend this trader to anyone considering a similar installation
Which? Trusted Traders Consumer30/04/2015