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Trusted Traders

Ed's Treads (Watford)

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4.3

11 Reviews

Opening Hours
Today - 08:30–18:00
  • Monday 08:30–18:00
  • Tuesday 08:30–18:00
  • Wednesday 08:30–18:00
  • Thursday 08:30–18:00
  • Friday 08:30–18:00
  • Saturday 08:30–16:30
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Your first stop for vehicle care branches in Watford, Hemel Hempstead and Aylesbury. We provide a wide range of garage services including servicing, MOT's, tyres, exhausts, brakes, clutches and laser wheel alignment.

Ed's cater for all makes and models of vehicles using the latest equipment in our fully equipped workshops.

Many services can be carried out while you wait or we can provide you with a courtesy car upon request, allowing you to get on with your day.

Our highly trained staff are courteous and we always go the extra mile to keep our customers happy. Appointments are not necessary although feel free to call your local branch if you have a query. We look forward to being of service.

www.edsgarage.co.uk

What we do

  • Car repairs, servicing and MOTs

    • MOT testing stations
    • Brake and clutch replacement
    • Wheel alignment
    • Battery servicing
    • Power transmission services
  • Engine repairs and servicing

    • Car engine tuning and diagnostic services
    • Engine rebuilds
  • Motor vehicle mechanics

  • Garage related services

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.3
11 reviews
Customer Service
4.2
Quality
4.3
Value
4.4
Sort by
Unpleasant experience
Customer Service
Quality
Value
I booked in for 3 new tyres and a leak check on the 4th. On arrival, I was told to leave the car for an hour - longer than I was expecting. When it was ready I was phoned to say that they were too busy to check out the 4th tyre. Would I like to book in and come back another day? Coming in to collect the car, there was a full-scale shouting match going on between two employees. In the tiny office, there was no mask wearing by the staff member. When I collected the car, the wheel rims and tyre edges were smeared with the lubricant/sealant used. I got the brush and shampoo out as soon as I got home. Overall, I'll just go somewhere else next time.
Customer in Hertfordshire Posted on 17/10/2020 , work completed 17/10/2020
Brilliant work done without delay
Customer Service
Quality
Value
I was let down by another MOT centre and Ed's booked me in without delay and had my car MOT'd within about 2 hours of my call. No fuss, no bother just excellent service all round. The guys were helpful and pleasant and couldn't recommend them higher. Excellent all round.
Andrew Posted on 20/07/2019 , work completed 20/07/2019
Fast and efficient
Customer Service
Quality
Value
MOT and service carried out. All done in allocated time asked for, and called to tell me what needed doing before proceeding. Very helpful and friendly service.
Claire, Buckinghamshire Posted on 01/05/2019 , work completed 01/05/2019
Excellent service
Customer Service
Quality
Value
Very impressed with Ed's. Very honest people. Will defo go back.
Sarah, Hertfordshire Posted on 13/01/2018 , work completed 13/01/2018
Brilliant always
Customer Service
Quality
Value
Open seven days a week - always there to help, nothing too much trouble.
Anne, Middlesex Posted on 10/11/2017 , work completed 10/11/2017
Exceptional in all respects
Customer Service
Quality
Value
My wife and I have used Ed's for many years and always found them to be very helpful and efficient no matter how large or small the service needed.
John, Hertfordshire Posted on 02/11/2017 , work completed 02/11/2017
My review
Customer Service
Quality
Value
Brilliant Job.
Ian, Hertfordshire Posted on 31/10/2017 , work completed 31/10/2017
Quick MOT
Customer Service
Quality
Value
Good website as it allows appointments to be booked at the weekend for Mondays, great appointment availability.
Angela, Hertfordshire Posted on 23/10/2017 , work completed 23/10/2017
Rip off.
Customer Service
Quality
Value
My diesel car just needed EGR valve cleaned up, instead greedy staff recommended to replace the unit itself costing me 300 pounds, later I realised this job could be fixed for less than 50 quid. They don’t give honest opinion as they want you to go for the max costing solution because of their rip off attitude. Not Happy, I will never go again.
DiBaj91 Posted on 11/10/2017 , work completed 11/10/2017
The trader replied (on 18/10/2017)
We are sorry to hear your are unhappy with our service. However given the same situation again we would do exactly the same thing. Nissans manufacturers guidelines insist that the part be replaced and not cleaned. If we had gone against manufacturers guidelines and just cleaned it, you would have been back in 4 weeks with the same problem as the condition of your valve was irrevocable. We actually tried to save you money by getting you a cheaper valve for £158 rather than going through Nissan where the part alone would have cost you £411.74. plus the £228 labour giving you a complete total of £639.74 which is more than double than what we charged you. We only added £7 profit onto the valve we fitted, and you would have had the same labour charges if we cleaned or replaced the valve therefore we had no reason to get you to spend the maximum! Your request to do the job without charging VAT without a receipt was declined as we work above board. I'm sorry you are unhappy but you did not fall for anything, we were half the price of what Nissan would have charged you and you received a good job not just a temporary fix. In the end the choice was yours, we did not proceed with the work until we had your go ahead. We do not rip customers off, we would never advise customers to get work done that is not needed. We pride ourselves on a good job for a good price and want to succeed through good work and recommendations.
Great garage
Customer Service
Quality
Value
I've used Eds for all my family cars for eight years and have never had any problems. Always polite, competitively priced and eager to help. Highly recommend Ian as he is has always offered advice and is always cheerful - a valuable asset to Ed and his business!
TeeCee Posted on 19/07/2017 , work completed 19/07/2017