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Endorsed by

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Trusted Traders

Effective Heating

Logo on white
Opening Hours
Today - 09:00–19:00
  • Monday 09:00–19:00
  • Tuesday 09:00–19:00
  • Wednesday 09:00–19:00
  • Thursday 09:00–19:00
  • Friday 09:00–16:30
  • Saturday - Closed
  • Sunday - Closed
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4.6

59 Reviews

About

Effective Heating is pleased to offer some of the best prices for boiler replacements across the UK. As part of Effective Energy Group, a customer service accredited organisation with over 200 employees, we are committed to the highest standards of customer service.

Please contact us if you are thinking of replacing your boiler (Oil, Gas or LPG) and we will be very pleased to help.

We can also offer grant funding under the Energy Company Obligation (ECO) which means that we can provide some customers with 100% funding for replacement boilers*.

*See website for full terms.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Gas emergencies
    • Gas safety testing and inspection

Customer reviews

4.6
59 reviews
Customer Service
4.6
Quality
4.6
Value
4.5
Sort by
Eco 3 scheme boiler replacement
Customer Service
Quality
Value
We were granted a new boiler under the Eco 3 scheme. Effective Heating explained that to comply we would need a energy assessment done on the property and it was found that we would need a large 36kw as a minimum for a replacement, and the assessor agreed to this and this was no surprise as I had 2 previous heating engineers state it will require a 40kw unit. On the day of the install, the installers turned up with a very bottom of the range boiler with a maximum output of 35kw boiler which is less then needed for the property, as stated by their own assessor and all the others who had inspected the property, so I immediately contacted the office and I was given false information At this point the installers became very abrupt and rude, as I was waiting their time contacting their manager and not letting them install the undersized and under specification boiler. But I had no choice but to let them carry on, seeing as my old one had been removed. I'm left with a boiler that is not suitable for the property size. Also, I was astonished to see that the company refused to clean out the system prior to a new install, which is mentioned on the website. The Effective Heating promise, which states a clean and flush on all boilers. Which, after my emails, they removed and denied this, good job I saved a copy of the website to prove their deception and breach of contract. So, if you want a below industry standard install, this is the company for you.
Customer in Derbyshire26/04/2019
The trader replied (on 03/05/2019)
Thank you for your valuable feedback. At the point of install, you highlighted your wish for a bigger boiler than was due to be fitted and were given the opportunity to wait, have the property re-surveyed and pay the additional contribution that would have been required for a boiler with a higher output. You advised that you did not wish to pay the additional contribution and would be happy for the 35KW boiler to be fitted providing we would provide you with a suitable warranty, which we have done. We fitted you a 35KW Ideal boiler which replaced the broken 30KW boiler that heated your property prior to it breaking down. IDEAL boilers are in no way bottom of the range, far from it. We fitted you an in-line scale reducer and ADEY filter, cleaning the system to the required industry standard. You signed a customer agreement, which clearly outlined the works that were to be carried out at your property. The feedback you provided in relation to the Effective Promise was important to us and we actioned an immediate change to the wording within the promise which helped clarify our policy. As a goodwill gesture, we will contact you to arrange to carry out a Magnacleanse on your system at no cost to yourself. We do listen carefully to the feedback our customers provide and aim to enhance the customer journey we deliver.
Terrible, dangerous installation still awaiting completion
Customer Service
Quality
Value
This has been the most horrific 6 weeks. The workmen have smashed my worktops, cemented the inside of my kitchen, left holes over open electrical components. 4 visits for a condensation pipe to be fit with no plug. I've been left without heating or hot water for 11 days. I've had numerous weekly visits (3 visits just to take pictures of their work!) despite numerous calls and letters including to Michael their director it still seems that I am left with numerous and dangerous faults and outstanding work. I was promised min fuss and have had to take numerous days of work for workmen who have not shown up. Please please please think very carefully before using this firm. Please see my photos and review on their Facebook page for photographic evidence.
Customer in West Yorkshire17/04/2019
Boiler Fitted under ECO Scheme on 02/04/2019
Customer Service
Quality
Value
Our boiler was fitted by Adam Marr. He was everything a tradesman should be and very much a credit to any company. He was polite, hardworking, conscientious and very tidy and kept me advised as to what he was doing. He never had a proper break, even drinking his tea whilst on the job. If you are lucky enough to "draw" this guy to fit your boiler you have done well. He likes tea and bacon butties. To be fair the whole day went without a hiccup. The boiler and other materials arrived very early, followed by Adam, who immediately got to work. The electrician arrived in time to check the electrical work and was efficient also. A very well organised job. An excellent day and an excellent job very well done!
Customer in South Yorkshire02/04/2019
Installation engineers great, anything else shocking
Customer Service
Quality
Value
We had our new boiler fitted on the 6/01/2019 the guys that fitted the boiler were great, however that's where it stops, the fitters couldn't get the boiler wired in correctly so called and electrician out, this was on Wednesday the 6th of January 2019, its now 14th of January and we are still waiting for the electrician to come out. Guess I will be organising my own electrician and sending you the bill!
Customer in North Yorkshire14/01/2019
New Central heating boiler
Customer Service
Quality
Value
I would highly recommend Very professional engineers who worked really hard and everything went to plan All the supplies and engineers turned up on time Very pleased and thank you !
Customer in Lincolnshire04/01/2019
The trader replied (on 25/01/2019)
Thank you for the great review
No complaints here
Customer Service
Quality
Value
Appointment 9am arrived 9am work started replacing old boiler for new job done 7 hours later, all rubbish taken away, excellent job no complaints here.
Keith, East Yorkshire02/01/2019
Excellent job
Customer Service
Quality
Value
The original engineer failed to turn up on two separate days. Apart from that the men who eventually turned up to do the job were great and did an excellent job and explained everything to us satisfactorily.
Glenn, Cleveland20/12/2018
My review
Customer Service
Quality
Value
I had a boiler fitted. One man came to fit the boiler, which I found that two men could have done it much quicker. The workman arrived at 9am and left after 6pm. As I said, there should have been two men to fit my boiler.
Susan, Derbyshire17/12/2018
Worst service
Customer Service
Quality
Value
Sadly this was the worst customer service experience we’ve had. Chose this company after reading which reviews. We had recently had a new kitchen, and a new boiler was not something we had anticipated, it broke out of the blue. When the surveyor came to give a quote we specifically enquired about a boiler that would cause the least disruption to the kitchen we’d had installed a few weeks ago. The surveyor assured us that the boiler we had chosen would be a like for like swop, and that no disruption would be caused to the new kitchen. Based on this info we went ahead and paid the deposit and booked installation. We had been without heating for around 4/5 weeks but the time installation came. The date was changed by this company and we had to wait another two days. On the day of installation the engineer informed us the surveyor had not ordered all the parts and would be unable to complete installation that day. But also that tiles and our boiler cupboard would have to be ripped out. He was astounded at the Advice the surveyor gave us. We immediately raised this as a concern, as we felt the surveyor had told us all we wanted to hear to secure a sale, and had in fact been totally conned. After two promised return phone calls from a manager with an update on how this was going to be resolved, and not receiving one, we have rang to cancel our order and ask for deposit to be returned, and to be told there were no managers in today.
mrslmaguire 30/11/2018
The trader replied (on 21/12/2018)
Firstly we would like to apologise for any inconvenience and for the frustration this has caused you in trying to get your new boiler installed. I also want to confirm just as you mentioned in your comments, that we do feel that we offer a very professional service and pride ourselves on delivering quality surveys and installations. Helping to back this up we also have a survey management system where we document all parts of the survey with numerous photos and notes in order to provide very competitive quotations. If there are any jobs that are out of the ordinary then we can identify this at the earliest opportunity and this allows us to start asking for more information and this is where I believe this particular survey started to fail. In this particular instance, a call should have been made to you with regards to your kitchen cupboard and this would have outlined the issue we would encounter. In turn, this would have given you an opportunity to consider our observations and comments. We have addressed the failure of the process internally to ensure a scenario like this does not fall through the net again. Once again we apologise for the inconvenience and the communication following the survey.
Great Service from quotation to installation
Customer Service
Quality
Value
New boiler installed very pleased. From the quote to installation. Neat and tidy job. Wed highly recommend these guys
Which? Trusted Traders Consumer12/11/2018
The trader replied (on 21/03/2019)
Thanks for the great reply