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Endorsed by

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Trusted Traders

Eldercare Solutions Ltd

Which? Trusted Traders Logo
Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
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4.8

87 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check.

About

We are one of the UK's leading sources of information and advice for individuals having to decide how best to meet care home fees.

Our award-winning service has been accessed by families for over 15 years and are extremely proud of our reputation, experience and knowledge in this field.

If you are having to 'self-fund' care home fees, one of your main concerns is likely to be what might happen if the money runs out, especially with such low interest rates and likely future fee increases. You may also want to make sure something is left over for your family but, as no-one knows how long they will need care for, how can you plan for this?

The solution could be a Care Fees Plan (or Care Fees Annuity). If affordable, it would be a way of protecting some of your assets whilst providing an income for the rest of your life to cover care costs, giving you complete peace of mind.

Please see our website for more information and to download a free copy of our 'Paying for Care Guide' or call 0800 082 1155.

What we do

  • Disability and mobility

  • More Services

    • solla accredited financial advice for care fees funding

Customer reviews

Reviews summary

4.8
87 reviews
Customer Service
4.8
Quality
5.0
Value
4.7
Sort by
Outstanding service from Eldercare Solutions
Customer Service
Quality
Value
I can honestley say that this company is nothing short of amazing. During a most difficult time Mike Hastings and all the team at eldercare gave me professional, detailed and expert advice. All of the available products were explained to me in great detail and every option was discussed at length allowing me to make informed decisions about which product to purchace with no hard sell what so ever, i was told of everything that was happening on a regular basis. Makes such a change to work with such a group high level of professionals. Without doubt i would recommend this company for impartial, fair and honest financial advice Ten out of ten for Eldercare Solutions Ltd
dogsbody13/05/2018
Friendly, Professional, and not Pushy!
Customer Service
Quality
Value
Mike Hastings and the team at Eldercare provided a listening ear, and a wealth of knowledge at a time when I was thrown into supporting my parents following a stroke. There were many things to consider, and Mike helped to bring clarity and understanding to the finances, and helped us to consider what the options may be. Roger Beeley persevered through the lengthy process of a GP report with timely updates. Both of them were flexible on my timing, and communicated by phone and email as I needed. Even when our family did not buy a product from Eldercare the service continued to professional, courteous and friendly. Thank you.
Sarah A11/05/2018
Excellent service.
Customer Service
Quality
Value
This whole process was absolutely painless. We had excellent service, were kept regularly informed as to what stage we were at. No pressure was put upon us and we were very pleased from beginning to end.
Mandy, Surrey09/04/2018
Excellent service.
Customer Service
Quality
Value
This whole process was absolutely painless. We had excellent service, were kept regularly informed as to what stage we were at. No pressure was put upon us and we were very pleased from beginning to end.
Mandy, Surrey09/04/2018
Supportive, clear and informed
Customer Service
Quality
Value
Eldercare provided clear easy to understand information on the options to find our father's ongoing care. Their cost structure was easy to understand and fair. Their support through the process was invaluable and they were never pushy. Excellent service.
Which? Trusted Traders Consumer21/03/2018
Supportive, clear and informed
Customer Service
Quality
Value
Eldercare provided clear easy to understand information on the options to find our father's ongoing care. Their cost structure was easy to understand and fair. Their support through the process was invaluable and they were never pushy. Excellent service.
Which? Trusted Traders Consumer21/03/2018
Excellent service
Customer Service
Quality
Value
Staff at Eldercare very professional and helpful and helped us with a new & complex issue that we had no idea about. Would highly recommend.
John, Hertfordshire25/01/2018
Courteous, professional, well informed advice
Customer Service
Quality
Value
Appropriate advice given, guiding us through a complicated maze of options, allowed us to find a product that appears to meet our needs to fund care for an elderly relative. Thank you
Which? Trusted Traders Consumer11/01/2018
Approachable & professional
Customer Service
Quality
Value
Willing to discuss alternatives with no pressure to make quick decision. Available to reply to any questions or clarifications. Good on feedback and updates.
Which? Trusted Traders Consumer08/12/2017
Excellent
Customer Service
Quality
Value
Excellent - all contacts very helpful.
Which? Trusted Traders Consumer06/12/2017