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Eldercare Solutions Ltd

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Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
Profile thumb ecs logo

4.8

81 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check.

About

We are one of the UK's leading sources of information and advice for individuals having to decide how best to meet care home fees.

Our award-winning service has been accessed by families for over 15 years and are extremely proud of our reputation, experience and knowledge in this field.

If you are having to 'self-fund' care home fees, one of your main concerns is likely to be what might happen if the money runs out, especially with such low interest rates and likely future fee increases. You may also want to make sure something is left over for your family but, as no-one knows how long they will need care for, how can you plan for this?

The solution could be a Care Fees Plan (or Care Fees Annuity). If affordable, it would be a way of protecting some of your assets whilst providing an income for the rest of your life to cover care costs, giving you complete peace of mind.

Please see our website for more information and to download a free copy of our 'Paying for Care Guide' or call 0800 082 1155.

What we do

  • Disability and mobility

  • More Services

    • solla accredited financial advice for care fees funding

Customer reviews

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Reviews summary

4.8
81 reviews
Customer Service
4.8
Quality
5.0
Value
4.7
Sort by
Excellent service
Customer Service
Quality
Value
Staff at Eldercare very professional and helpful and helped us with a new & complex issue that we had no idea about. Would highly recommend.
John, Hertfordshire25/01/2018
Courteous, professional, well informed advice
Customer Service
Quality
Value
Appropriate advice given, guiding us through a complicated maze of options, allowed us to find a product that appears to meet our needs to fund care for an elderly relative. Thank you
Which? Trusted Traders Consumer11/01/2018
Approachable & professional
Customer Service
Quality
Value
Willing to discuss alternatives with no pressure to make quick decision. Available to reply to any questions or clarifications. Good on feedback and updates.
Which? Trusted Traders Consumer08/12/2017
Excellent
Customer Service
Quality
Value
Excellent - all contacts very helpful.
Which? Trusted Traders Consumer06/12/2017
Excellent service
Customer Service
Quality
Value
Very professional but also pleasant, engaging, answered direct questions clearly and always easily available. Excellent.
Which? Trusted Traders Consumer28/11/2017
My review
Customer Service
Quality
Value
I am glad I took time over my decision and am very happy with the outcome. I appreciate that you gave me the time and space to think the options through. No request seemed to be too much trouble for you.
Which? Trusted Traders Consumer21/11/2017
My review
Customer Service
Quality
Value
Excellent service.
E, Hampshire20/11/2017
Care annuity worth considering
Customer Service
Quality
Value
After careful consideration, my siblings and I decided to buy an annuity through Eldercare for our mother. This was to provide a guaranteed income for the rest of her life to cover the cost of her care in a care home. Although a significant upfront cost, the annuity removes the risk of longer term costs, in the event that our mother lives beyond the next four years.
M, Hertfordshire07/11/2017
Fantastic service
Customer Service
Quality
Value
Great service from eldercare kept me informed every step cannot thank them enough
S, Bedfordshire19/10/2017
Highly recommended first class service
Customer Service
Quality
Value
Excellent, professional service offering viable options to ensure my mums care is safely funded for the rest of her life, with some of her assets protected, giving complete peace of mind. Mike Hastings and Eldercare provided a first-class service which was clear and thorough and without pressure.
Marilyn, London11/10/2017