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Endorsed by

Which

?

Trusted Traders

Eldercare Solutions Ltd

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
Profile thumb ecs logo

4.8

116 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

We are one of the UK's leading sources of information and advice for individuals having to decide how best to meet care home fees.

Our award-winning service has been accessed by families for over 15 years and are extremely proud of our reputation, experience and knowledge in this field.

If you are having to 'self-fund' care home fees, one of your main concerns is likely to be what might happen if the money runs out, especially with such low interest rates and likely future fee increases. You may also want to make sure something is left over for your family but, as no-one knows how long they will need care for, how can you plan for this?

The solution could be a Care Fees Plan (or Care Fees Annuity). If affordable, it would be a way of protecting some of your assets whilst providing an income for the rest of your life to cover care costs, giving you complete peace of mind.

Please see our website for more information and to download a free copy of our 'Paying for Care Guide' or call 0800 082 1155.

What we do

  • Disability and mobility

  • More Services

    • solla accredited financial advice for care fees funding

Customer reviews

Reviews summary

4.8
116 reviews
Customer Service
4.9
Quality
5.0
Value
4.7
Sort by
Excellent and timely advice given
Customer Service
Quality
Value
I was referred to Eldercare solutions to a small number of providers. They were prompt to respond and provided advice across a number of phone calls. They presented a number of options and took care to answer all my questions. I never felt any pressure to make a decision at any time.
Customer in Horley11/04/2019
Eldercare Solutions Ltd
Customer Service
Quality
Value
Very good service.
Customer in Suffolk 10/04/2019
Professional
Customer Service
Quality
Value
A very professional and efficient service. They had great knowledge and answered all my queries promptly. I would definitely recommend them.
Which? Trusted Traders Consumer26/03/2019
There's no one else offering this
Customer Service
Quality
Value
I knew what was needed before contacting them. The companies offering suitable products (3) and re-quotes when circumstances changed. Always quick to respond to question
Kevan, Avon22/02/2019
Professional, courteous and friendly
Customer Service
Quality
Value
I cannot speak highly enough of Eldercare Solutions - their staff, their efficiency and above all their detailed explanations of every step necessary for a swift completion of their service to me as a 91 year old.
Mrs Bartlett21/02/2019
Professional, courteous & friendly
Customer Service
Quality
Value
We found out about Eldercare Solutions from a pamphlet at the care home. There was no heavy sell, which for me was very good. Every enquiry I made was dealt with efficiently and with courtesy. The proposed plan estimate was explained in every detail by Nicky. Tracy is worth her weight in gold with her patience regarding me considering several options and never rushing me. She was so, so, helpful and answered all my queries and in a friendly manner.
21/02/2019
An excellent service
Customer Service
Quality
Value
I found the service I received was always helpful and everything was explained very clearly, and in a very caring way. I felt able to ring or email at any time to ask questions, and these were always answered very promptly. An excellent service.
Which? Trusted Traders Consumer12/02/2019
Excellent service & products.
Customer Service
Quality
Value
Clear, simple and helpful. Reasonable fees. Excellent knowledge of products. Comprehensive advice & detailed report.
Alex, Cornwall04/02/2019
Helpful
Customer Service
Quality
Value
Eldercare set up an annuity to pay fees for my husband's stay in the nursing home. At all times they were informative, courteous and helpful - particularly patient when I failed to grasp the details of the transaction. They guided me through the whole process with care and attention to detail.
Teresa, East Sussex25/01/2019
Extremely helpful
Customer Service
Quality
Value
Really good advice and extremely helpful and achieved a really good pricing.
Julie, Hertfordshire08/01/2019