Embury Building Services Ltd

I had to find someone who would be able to repair a difficult to locate leak, around a newly installed roof window which the previous builder had failed to seal adequately. It was a horrible job and nobody wanted to take it on, but Gavin came over to quote, and sent over someone who successfully did the job. Once we were satisfied it was waterproof, he sent another workman who made good all the damage in the interior. No quibbles, no surprises. The even agreed a part payment until the decorating stage was done, and didn't hassle me to pay them the whole amount before the end. Camilla, in the office, was a pleasure to deal with and kept me updated throughout. The aren't the cheapest, but they do exactly what they say they're going to do, and do it well. I would definitely use them again.

Five or six other installers couldn't be bothered or wouldn't attempt our 2nd-floor boiler installation; Gavin and Co at Embury responded fast, gave a same-day estimate, and - although booked solid up to Christmas - pulled out all stops to start work 4 days after estimate visit. Brilliant boiler and flue installation in tight corner, absolutely minimal disruption to rest of bathroom, Ricky ingeniously fitted everything without fuss. Although Gavin wasn't keen to be responsible for matching half a dozen new tiles to our old ones (..removed during installation..) his workmen beautifully restored woodwork and tiles surrounding the new boiler, and all work done is imperceptibly invisible! Can't recommend highly enough - excellent admin, promptness, lack of mess, and quality of craftsmanship!

We have used Embury Property Services Ltd several times now but this latest job was the largest and most complex. We had a large back extension and complete renovation of the entire house with new kitchen etc. From the initial consultation with the architect that EPS recommended it has been seamless, highly professional, and perfectly on budget. I gave Gavin and his team a brief of what work i wanted done and from then on have not had to worry about anything. My own personal expertise do not live in property development so i was delighted to step back and confidently let EPS come up with the finer details of the project. They advised me on everything from what type of flooring would work well for us, overall layout, window configuration, to various kitchen options and everything in between. The quality of craftsmanship is second to none. The substantial team of experts in their field work swiftly and with exceptional quality with timings between stages of the job managed impeccably with delivery of supplies and marking sure the correct person who was needed to work was on the job with zero down time. It is a fantastically well run business which shows through craftsmanship. They were also managing to do all of this coming out of a lockdown with lots of suppliers on limited service, which is astonishing. The ENTIRE team are an absolute joy to have around the house too. They are professional, highly skilled, incredibly courteous, caring. I would only use EPS.

Rebuilt a collapsed 10 metre listed garden wall. Skilled, specialist tradesmen were courteous and punctual onsite. Kept to budget and to agreed schedule - excellent communication from management throughout. Would highly recommend.