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Endorsed by

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Trusted Traders

Empire Aerials Ltd

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
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5.0

30 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Empire Aerials Ltd Can cater for all your Television and Audio needs. It all starts with a free survey so that your exact requirements are understood. We will then discuss, plan and install a system for your viewing enjoyment.

Our company was founded in 2009, prior to that was experience gained in the commercial TV sector.

We are a small team and the importance of treating customers as we would like to be treated is a high priority. That, along with our friendly and knowledgeable approach goes hand in hand with customers resulting in a satisfied experience.

What we do

  • Aerial and satellite installers

  • Alarm and security equipment installers

    • CCTV installation
  • More Services

    • tv aerials
    • satelite tv
    • home cinema
    • audio systems
    • sonos

Customer reviews

Reviews summary

5.0
30 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Efficient job done!
Customer Service
Quality
Value
First of all, good to be able to book a day and time well in advance of the job we required doing, instead of the usual to-ing and fro-ing trying to get a tradesman round. Ben took down an old aerial and erected a new one. New aerial is neat and very efficient, better than the old one. He did a very professional job, took away of all the waste material. Nice guy and it was a fair price for the job.
debbiemon01/08/2018
Fixed aerial problem in our new home
Customer Service
Quality
Value
There was effectively no aerial signal in the new home we moved to. Ben had fitted a new aerial at our previous house and we had been very impressed with his efficiency and the price he charged - so we had no hesitation in calling him again. He came promptly at 8:00 am on a Saturday and correctly diagnosed the problem with one glance at the aerial. He decided it would be an easy fix and set to with the work straight away. He explained clearly what the problem was and what he would do to fix it. We now have a perfect TV picture at a cost of £132 including parts labour and VAT. Excellent value for money.
Knight27/06/2018
Problem with TV picture
Customer Service
Quality
Value
Great service. Friendly contractor who did a great job at a reasonable price. Explained what action needed to be taken to remedy fault with TV problem, part needed & cost involved. Work cleanly & asked if preferred shoes to be covered when entering home. Would use again & thoroughly recommend.
Knott06/12/2017
aerial and much more
Customer Service
Quality
Value
ben came to fit a aerial to our sons house when he arrived we discoverd the loft door had jammed with our permission he broke the lock open fitted the aeral the fitted a new loft door set the tv up repaired a loose toilet seat and all with in half a hour off our phone call he was very pleasant to deal with also very tidy and nothing seemed too much trouble if he lived closer to our home in yorkshire i would use him again but if our son as need of his services i wont hesitate to call ben again
Which? Trusted Traders Consumer26/09/2017
Great service at a great price
Customer Service
Quality
Value
Ben at Empire managed to exceed our expectations (which are high) in terms of quality work at affordable prices. His attention to detail is second to none, very tidy, works non stop all day, a very trustworthy and easy to talk to character. So pleased with the work and wouldn't hesitate in using Empire again and will ensure to recommend to family and friends.
John, Herts25/08/2017
A pleasant surprise
Customer Service
Quality
Value
Ben gave me a specific time frame he could visit, and kept to it. He was professional and checked every possible cause for the fault until it was sorted. Ben was cheerful all the time he was working and made my day as I was dreading the repair bill. He was generous with his time and his charge was very reasonable. I would definitely recommend his services to anyone.
Angela Locke14/08/2017
Which? Local Review
Customer Service
Quality
Value
In a communal block, we had quotes for one large flat where we could only find one point for the tv. We were quoted 1700 pounds by the block s aerial fitters. When Ben started he managed to find the cables which were not obvious upon either estimate. The job to reconnect the points in the flat therefore took half the time and Ben charged half his estimate, which was well below the amount above. Ben came out of his way to do the work, the 2 hours to investigate cables weren't charged for, and TV brackets were charged for reasonably. We re very pleased with his work, a genuine, nice person. Would highly recommend a second time (since my original recommendation in 2011).
FingersX04/03/2017
Wall-mounted TV
Customer Service
Quality
Value
Ben did an excellent job, patiently answered questions prior to installation, worked very hard to make everything perfect. Job took longer than quoted for, did not charge extra. Took time to explain how new system works. He doesn't assume you understand the technological jargon, and explains everything clearly, for which I was grateful. Could not recommend highly enough.
Ann W20/09/2016
Excellent service
Customer Service
Quality
Value
Punctual, reliable, honest, clean.
Which? Trusted Traders Consumer22/04/2016
Excellent job - above and beyond!
Customer Service
Quality
Value
Amazing, reliable, on time. Offered cost cutting options. Honest as I overpaid him by mistake and he returned the overpayment. So kind and friendly too.
Shelina, London05/04/2016