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Evesham Mechanical Services Limited

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Profile thumb van livery 1

4.7

9 Reviews

About

Evesham Mechanical Services Limited was founded in 1984, since then we have grown steadily and have a wide client base for whom we provide a professional yet friendly and reliable service. We now employ 20 site engineers and have an ongoing training scheme employing at least one apprentice a year. They are backed up by a further 6 office/ admin staff.
We do Commercial and Domestic plumbing and heating for all fuels, including Installation and Servicing. We are Worcester Bosch accredited installers. We install Air Source Heat Pumps.
We do Electrical Installation work and associated Electrical/ Controls work.

What we do

  • Electricians

    • Electrical testing services
    • Electrical installations
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • boiler repair. bathroom installations. general plumbing work

Customer reviews

Reviews summary

4.7
9 reviews
Customer Service
4.6
Quality
4.9
Value
4.8
Sort by
Conscientious & professional
Customer Service
Quality
Value
All went well thanks to Stuart, Josh & Tim for their diligence, conscientious and professional approach. It's nice to see these characteristics being adopted by people today.
Robin, Worcestershire24/04/2018
Too laid back for any worth and customer service is very poor.
Customer Service
Quality
Value
I have used them several time as they are local.The first experience with them was racked with minor problems (failed visits etc) Then again on the next experience. Each time I request work from them - it took ourselves several attempts for a quote, several weeks for them to return the quote. The work was cancelled several times for larger jobs they had to do. Leaving the house in turmoil. Then I was sent a different invoice sum to the quote. I had to chase this several times until it was right. Then another invoice a month later- again the wrong sum. Eventually, they started chasing the invoice and realised their error. No apology or reason. Just arrogance.
bumblebee232431/10/2017
The trader replied (on 03/11/2017)
Dear Customer I am sorry to hear that you have not received the level of service that we expect. I do apologise and ask for you to supply me your details so that I can investigate further. I hope your job is now complete and the invoice is now correct. Best Regards Mike Parsons Managing Director.
Efficient service
Customer Service
Quality
Value
Prompt and efficient service. Hard working, polite and professional. Highly recommended.
Caroline, Worcestershire21/08/2017
My Review
Customer Service
Quality
Value
Very professional
Matthew, Warwickshire22/09/2016
My Review
Customer Service
Quality
Value
Prompt and professional
Richard, Worcestershire16/09/2016
My Review
Customer Service
Quality
Value
Efficient, tidy and adaptable.
Elaine, Middlesex14/09/2016
Excellent and professional
Customer Service
Quality
Value
EMS provided an excellent and professional service from start to finish, at the quotation stage through to completion. Their workmanship and customer service is excellent and I would highly recommend them.
Adele, Worcestershire20/06/2016
Brilliant job
Customer Service
Quality
Value
The initial inspection was very helpful and all the options clearly explained, a detailed and helpful quotation followed promptly. EMS staff arrived on time on the appointed day and worked quickly & efficiently with consideration for the customer needs. There was minimum upset to the household. After installation the workings and settings of the boiler & system were clearly explained. Any queries were dealt with in a helpful & friendly manner.
Michael, Worcestershire20/06/2016
Prompt and professional
Customer Service
Quality
Value
A survey appointment was made for the next day which was carried out as promised with a prompt quotation arriving the next day. I gave instruction to proceed and arranged for the job to commence the following week. It went like clockwork. Two fellows arrived at 8.00 each morning. They cleaned up each evening - and took the rubbish with them. I could not ask for more. This company is well organised and knows what it is doing.
John, Worcestershire20/06/2016