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Trusted Traders

Ffenestri Kevin Thomas Windows -Independent Network Installer

Profile thumb ffenestri kevin thomas

4.4

7 Reviews

Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Independent Network have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Independent Network direct.

About

Here at Ffenestri Kevin Thomas Windows, we are a leading supplier and installer of uPVC windows, doors and conservatories across West and South Wales.
Based in Newcastle Emlyn, we are proud to be a trusted installer of the highest quality VEKA uPVC windows, doors and conservatories.

Our team of experts offer fantastic customer service throughout the installation process and our installations come with Independent Network's 10-year insurance backed guarantee.
To see the range of products we offer and the quality of our installations, visit our showroom in Capel Iwan.

About Independent Network
Way back in 1996, when the double-glazing industry was in its infancy, a group of proud, hard-working installers, all using industry-leading VEKA products, came together to form Independent Network. An organisation that would let them prove their commitment to quality, craftsmanship and service that is second-to-none.

Voted Winners in the VEKA UK Customer Satisfaction Awards on 4 occasions up until 2020.

What we do

  • Glaziers

  • Double glazing

  • Doors

  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge
  • Roofers

    • Roof Light
    • Roofline
    • Cladding
    • Guttering, fascias and soffits
  • Building construction contractors

    • Porches
    • Canopy
  • Garage door repairs and installation

  • More Services

    • windows
    • window

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.4
7 reviews
Customer Service
4.4
Quality
4.4
Value
4.4
Sort by
Very Professional - Good Job
Customer Service
Quality
Value
Very pleased with the product and installation of my new windows and front porch. From start to finish very professional service carried out in an efficient and extremely competent manner by friendly and courteous staff. Found Kevin Thomas extremely easy to deal with and discuss the work with and all his team knowledgable and experienced. Nothing too much trouble and work completed tidily and to time. I am very pleased with the quality of the product including the blinds built into the double glazing which I am delighted with and would highly recommend. Overall a good job well done by a highly skilled and friendly team from the top down. Thank you very much. Would definitely recommend and use again.
Customer in Carmarthenshire Posted on 20/01/2021 , work completed 24/11/2020
Very Professional Company.
Customer Service
Quality
Value
Have some experience in the building industry , but found Kevin Thomas's Sales and Installation team a very Professional Company and certainly a company I would work with in the future.
Customer in Carmarthenshire Posted on 04/11/2020 , work completed 11/06/2020
New bay windows
Customer Service
Quality
Value
Recently had brand new UPVC bay windows fitted in our house by Ffenestri Kevin Thomas Windows. Really pleased with the service from start to finish. Their sales rep was very helpful and able to advise about our best options - and give us a good price! No pressure to buy. Installation was very smooth. Can’t thank the company enough.
Customer in Cardiff Posted on 15/10/2020 , work completed 25/09/2020
Very impressed
Customer Service
Quality
Value
Been thinking about changing our windows for a while. Contacted local company Kevin Thomas Windows following recommendations. Delighted. Wonderful service and products. Really professional fitters - and everyone else so helpful and friendly too. Will be back to order new bifold doors very soon!
Customer in Carmarthenshire Posted on 15/10/2020 , work completed 02/10/2020
Terrible company
Customer Service
Quality
Value
Have been waiting for Thomas Kevin Windows and doors to fit the 4th replacement door in the brand new house his company Moelfre Construction built in 2013 since last December. Also still awaiting the fixture of 3 windows in the said new build! Still waiting, no communication from the boss man himself unfortunately not even a courtesy call. Very disappointed... I would stay well away from the company and empty promises.
Customer in Carmarthenshire Posted on 12/10/2020 , work completed 10/12/2019
The trader replied (on 15/10/2020)
Dear customer. We are sorry to hear that you have been disappointed with our service. Moelfre Construction and Ffenestri Kevin Thomas Windows are two entirely separate companies and should thus not be confused. Resolution of your issue has been delegated to the relevant departments within these companies and have been, and are currently being addressed in as professional a manner as possible. The fact that we at Ffenestri Kevin Thomas Windows have already supplied you with four new doors - as authorised by the 'boss man' as you refer to him - is a testament to our commitment to resolve your issue and ensure complete customer satisfaction. This is underlined by the fact that we will again be calling with you next week to address your problem. We would like to draw your attention to the fact that we have for the fourth year been awarded the VEKA UK Customer Satisfaction Award, so we must be doing something right! As you are aware, 2020 has been an exceptional year in all respects, and as a result, delays in service have been the norm for us, as every other company in the UK.
Totally professional
Customer Service
Quality
Value
Great product(French doors) which we saw at a friends place, so had the chance to inspect before purchase. Installation date and time fixed. Arrived on time, layed protection on the wooden floor and went to work. The weather did not play fair but the fitter worked from inside. All went really well, removed all the old stuff, cleaned up and handed me the new keys. Less than half a day. Brilliant.
Customer in Pembrokeshire Posted on 06/10/2020 , work completed 25/09/2020
Doors: French and Patio plus unusual windows
Customer Service
Quality
Value
Ffenestri Kevin Thomas Windows were very good value when compared locally and so based on that and no horror story reviews, they got the job. A set of French doors, a 3m sliding patio door and an unusual gable end floor to apex door and window combo up into a vaulted ceiling. Not your usual fare. Despite all, it only took two days with the second day used to finish off trims and tidying. The installers were gentlemen and even man-handled a 3 seat sofa into an upstairs room through the window (before fitting of course!) What inevitable mess was made was always cleared up and the quality of finish was super. I've had two sets of double glazing, a conservatory and several odd windows supplied to me over the years and I can say this company has the top spot for quality and install experience. From sales to install, all the employees are friendly and helpful. I've ordered a conservatory from them now. :o)
Posted on 19/08/2020 , work completed 02/07/2020