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Trusted Traders

First Floor Carpets

Logo on white
Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 09:00–15:00
  • Sunday - Closed
Profile thumb first floor

4.6

9 Reviews

About

First Floor Carpets is a carpet showroom based in Chalfont St Peter, Buckinghamshire, providing a variety of new carpets and carpet fitting.

Family-Run Carpet Showroom
Stay local and trust in us for a dependable carpet fitting service offering a variety of flooring solutions. Our well-established and highly trusted team have been supplying and fitting flooring and carpet solutions for nearly 30 years.

As members of The Carpet Foundation, you can rest assured that you benefit from a reliable service. Our fitting service is guaranteed for your added peace of mind. Our honest advisors ensure that you get the right product for your property.

Tailored to You
Prompt and professional, First Floor Carpets takes pride in working around your busy routine to make sure that your carpet is fitted at a convenient time for you.

What we do

  • Carpets and flooring

    • Carpet showrooms and shops
    • Flooring showrooms and shops
  • Flooring services

    • Carpet fitting
    • Wood flooring installation
    • Floor laying

Customer reviews

Reviews summary

4.6
9 reviews
Customer Service
4.6
Quality
4.6
Value
4.6
Sort by
Fantastic service
Customer Service
Quality
Value
A real pleasure to find a company who make you feel comfortable from the off. The staff weren't pushy, leaving us to browse as we went, but there with any help. The day of fitting, the lads were on the doorstep first thing. They didn't try to rush even though they had more jobs to attend. They even offered to stay to help put any furniture back we wanted a hand with. We are extremely happy with the price, fitting and mostly all the team, both in the shop and the fitters themselves. We will definitely be using again.
Julie Perry29/04/2017
Efficient and Courteous
Customer Service
Quality
Value
We chose First Floor Carpets to carpet our new build house. The company were very helpful working round us when we had to change the fitting date twice. The fitters, Joe and Jack did an excellent job managing to lug big carpets around without damaging the new paintwork. I have no hesitation in recommending First Floor Carpets.
Mrs I. Berkhamsted21/03/2017
Highly recommend
Customer Service
Quality
Value
I received outstanding service from the whole team at First Floor Carpets, from advice to fitting the whole process was brilliant. After a seven year tenancy, the flooring in my my rental property needed a complete overhaul. Despite the distance, a visit was made to my flat to provide me with an estimate as well as show me samples to help me with ideas. I subsequently made a visit to the shop, which was very useful. The advice was spot on, both for the carpeting and vinyl flooring. On the day, the fitters were fantastic. They arrived when they said they would, were super friendly and completed the work with the utmost professionalism. The job looks better than I even dreamed and my new tenant is delighted with the result. I would not hesitate to recommend this company.
CD, Walthamstow05/11/2016
Happy customer
Customer Service
Quality
Value
I was recommended first floor carpets by a friend, very happy with the quote and now with the service. Staff were helpful and friendly. Wouldn't hesitate to recommend to them.
Kevin B22/09/2016
Outstanding service
Customer Service
Quality
Value
We have used First Floor Carpets for many years to supply and fit carpets to our large lettings management portfolio, we have always found them honest and reliable.
Christopher E21/09/2016
My Review
Customer Service
Quality
Value
The workmen have caused what I believe is several hundred pounds worth of damage to my home. I feel the the bill was inaccurate since I was asked for payment for preparatory work which was not needed and so was not carried out. The owner demonstrated very poor customer service and offered me only £50 deduction from the bill for what the owner put in writing was: “discount for minor damage”. The damage caused will be expensive to repair/replace the damaged items.I would not recommend this company
Mrs Black02/09/2016
Carpet and artificial surface
Customer Service
Quality
Value
Happy with work. They come when they say and finish when they say. No input needed
Ms Jenkins, Buckinhamshire12/01/2016
Carpet layed in two rooms
Customer Service
Quality
Value
Very happy just got on with the job. Helped with a problem with another carpet as a extra.
Which? Trusted Traders Consumer06/01/2016
Layed vinyl tiles
Customer Service
Quality
Value
Very happy really friendly and approachable. Go out of there way
Mrs Vr, Buckinhamshire09/01/2014