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Trusted Traders

Gary Procter t/a First Garage Doors

Profile thumb first garage

4.5

13 Reviews

Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 08:00–20:00
  • Sunday 08:00–20:00

About

As a family run business we understand that a friendly and honest approach is just as important as quality workmanship. We don’t believe in the hard sell. We simply want you to be happy with our work, in every way. We take great pride in knowing that all members of our highly trained professional team share our values, with many of our customers telling us how happy they are with us!

Garage Door

We supply and fit all of the industries best garage door products.

Relax…

Sit back and relax whist our experienced craftsmen explain all the options, allowing you to choose the best solution for you!

At First Garage Doors we only supply you with the best quality garage doors and accessories. Our 20 years experience means we have a fantastic knowledge of all products relating to garage doors and repair. This in turn means we will offer you sound advice and provide you with the best solution for you and one that will stand the test of time.

What we do

  • Garage door repairs and installation

  • More Services

    • remote control systems
    • roller doors
    • up and over doors

Customer reviews

4.5
13 reviews
Customer Service
4.5
Quality
4.5
Value
4.4
Sort by
Highly recommended
Customer Service
Quality
Value
Whilst it cost me a significant amount of money to fix my garage door this wasn’t anything to do with the company I was just unlucky. What I did get was an incredible honest service that I really appreciated. Gary was polite and friendly and cleared up well afterwards. He also showed me why my job was going to be expensive so I had trust in his advice
Customer in West Yorkshire Posted on 14/02/2020 , work completed 14/02/2020
Electric garage doors and storms don’t mix
Customer Service
Quality
Value
We had the electrics in our house trip during a storm and lost power to our electric garage doors. The fuse box is in the garage and we’d lost the manual override key! Gary was able to come out first thing and get us back in. He also fitted a new manual override so we shouldn’t have this problem again. Very grateful for the quick, friendly and efficient service.
Customer in South Yorkshire Posted on 10/02/2020 , work completed 10/02/2020
Fixed our garage door
Customer Service
Quality
Value
Brilliant company. I have lots of experience with traders as part of my previous job and was very impressed with them. Absolutely wonderful firm.
John, Lincolnshire Posted on 22/01/2020 , work completed 22/01/2020
Very happy with this company
Customer Service
Quality
Value
Gary came to fix our electric garage door within a couple of hours of me contacting 1st Garage Doors Ltd. The garage door was insecure so this was a great help. He arrived with the expertise and the tools to do the job and was very efficient and friendly. He fixed the door and did not try to sell me a new one which would have been a lot more expensive! The cost of the work was reasonable and fair. I would not hesitate to contact this company again if needed.
Customer in West Yorkshire Posted on 20/01/2020 , work completed 17/01/2020
Make sure you get a quote and specify what will be done
Customer Service
Quality
Value
We needed to get our roller garage door taken out while building work was done and then replaced. Over the phone an appointment was made and a rough quote was given of around £200. The door was removed and stored on site and a bill for £228 was given. I was told replacing later would be a "bit more". Two men came and replaced the door and left a bill for £540. I assumed this was for remove and refit and paid the difference. Gary then demanded the full amount saying that was what the job cost. I said that this was almost 2.5 times the cost of removal after he said it would be a "bit more". There was no budging him. After I inspected the job I realised they had not sealed around the door with mastic and he agreed for someone to do that but I still had to pay up. Be warned.
Customer in West Yorkshire Posted on 05/12/2019 , work completed 28/11/2019
The trader replied (on 05/12/2019)
Just a reply to this customers feed back unfortunately we can not please every customer ,we was asked by the builder to remove the door so he could build an extension on top of his garage the door was a 14ft double horman door roller door so i had to send two guys all way from leeds which is to ilkley which there and back is 2hrs then start to remove old door which is more time taking an old door off is 80% easier than butting one back on and having to set all door back on so the 1st bill was 228 pound take off 20% for the vat man so that 190 for two men we did on the dates we was ask so the builder could plan his building . Then we was ask to refit the door again i got there with a few days as they had refitted a new rsj to support the new extention above there was a few more hurdles which made it harder to refit but we got over the problem but resetting a hormann door is more complicated as some parts was missing as the door was moved as building work was going to take place so again we got over that then from leaving yard to returning was 4hrs and 20mins which i have to charge for two trained installers i left my bill for 450 plus vat at 20% . I looked on my hsbc accound and a payment of 320 was made so i phoned customer up as he did not call me to say i just paid 320 which i asked him why he paid that his reply was we was not there that long and he thought that was including the last bill he said ok i will pay once i get home now i have to reply to expain
Just the job...
Customer Service
Quality
Value
Broken garage door springs fixed within 3 hours of ringing Gary. And at a fair price. Great service.
Customer in North Yorkshire Posted on 18/07/2019 , work completed 18/07/2019
Excellent
Customer Service
Quality
Value
Couldn’t open the garage doors. When I called I was given a basic price without parts etc. When the door was inspected it was discovered that the straps had broken and new ones were on order. I was told the price. Two days later the doors were mended. I really appreciated not only the speed but also the fact that I was kept informed of the price every step of the way so that there were no nasty surprises.The work was done efficiently and neatly. Also the fitter was a very pleasant man. Would have no hesitation in recommending this company.
Customer in York Posted on 05/07/2019 , work completed 05/07/2019
Large damaged garage door replacement.
Customer Service
Quality
Value
Very professional job. Clean & tidy. Excellent finished result in line with quote. Really helpful in scheduling knowing that otherwise I'd be going away leaving property insecure. First rate.
Customer in West Yorkshire Posted on 22/03/2019 , work completed 22/03/2019
Excellent service
Customer Service
Quality
Value
Had this company out today to repair my broken garage door cables . Very helpful staff and excellent service would highly recommend this company.
Customer in South Yorkshire Posted on 18/03/2019 , work completed 18/03/2019
Trusted Trader?
Customer Service
Quality
Value
I saw 1st Garage Doors Ltd in my local tradesman magazine and saw they were a Which? Trusted Trader. It also said same day service so I rang the number at 09.17 and explained the problem. He quoted a price (which was high) but he assured me it included a fully serviced door, but he said he was unable to come today and we agreed on the following day between 0900 and 1200. They arrived at approx 10.15 and finished before 11.00 and presented the bill which was £36 higher than the quote. When I asked why they just said he often gets it wrong. 2 new cables fitted and one wheel fitted but no sign of any servicing of the rest of the door. On checking the door before I paid, one side was catching the ground on closing which it had not before they arrived so they made an adjustment and found a sheared bolt which should have been picked up before asking me to check. I paid and they left. On checking the door myself after they had left I noticed that the bottom door stop right side, had not been replaced and I replaced it myself.
Customer in North Yorkshire Posted on 16/03/2019 , work completed 14/03/2019
The trader replied (on 18/03/2019)
Just a quick reply to the comment on which trusted trades regarding a problem a customer had with the service we gave , when a person calls me up that day some times it is not possible to call out same day as we can only fit in so many jobs in a day . I always give a price to service which is 80plus vat plus parts or!!!!!!! New cables £120 , we fitted new cables that the customer told us about but in the service we also do is to check for other broken part on this door was a broken roller so to supply and fit a roller we charged 36 pounds as we carry as much parts as we can on van so we can get a customers door up and running which i feel this type of service is great for 99% of our customers,as you can understand if we find more problems that a person tells me over the phone we do have to charge and if you do have any problem please feel free to contact me so i can explain rather than been unhappy with our service we try to give thanks gary