We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Endorsed by Which? Trusted Traders

Fiveways Fires & Stoves Limited

Profile thumb f4f493059f86e4a15002d01984db6c834a5cbe8322
4.9

48 Reviews

Opening Hours
Today - 10:00–18:00
  • Monday 10:00–18:00
  • Tuesday 10:00–18:00
  • Wednesday 10:00–18:00
  • Thursday 10:00–18:00
  • Friday 10:00–18:00
  • Saturday 10:00–18:00
  • Sunday - Closed

About

Founder Lee Humm first got into the fireplace installation business while labouring for the installer of a fireplace at his family home. Lee decided to became a Gas Safe registered installer, and in 1998, and along with wife Sharon, they set up a reputable fireplace fitting business, Maginlees specialising in fireplace and stove installation across London and the South East.

Having built up a repertoire of clientele, including many well-respected building contractors, property developers and celebrities, the couple were finding they were frequently asked if they offered a full service – from supply through to installation. It was clear that many people hoped that the entire job could be completed by one person or company, so Lee and Sharon decided to set up Fiveways Fires & Stoves Ltd.

What we do

  • Fireplace and stove installers

  • Gas installers

  • Chimney Sweeps

  • More Services

    • hetas and gas safe registered.

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
48 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Wood burner installation
Customer Service
Quality
Value
Extremely professional company. They have looked after me from start to finish. 5* customer service provided in the shop and by the installers. Quotation process: I was given plenty of information on the product I wanted and was provided advice to be able to make my mind up. Quotation was sent to me promptly. I got installation dates straight when I booked the job in. The company kept to all the installation dates. Engineers have arrived in the agreed times. They have taken care of the room they worked in and covered services to protect them. During the installation they kept me informed and asked me to make decisions on certain elements. Engineers were super polite and have done an amazing job! I was given detailed instruction on what to do when I start using the wood burner. I was also briefed of the maintenance requirements. Very impressed with the entire process and with the company.
Customer in Greater London Posted on 17/05/2022 , work completed 10/05/2022
Great from start to finish
Customer Service
Quality
Value
Went to the shop and got some really good advice. Lee popped round to do site survey and give estimate for works, which was sent promptly and date for work agreed. Couldn't be happier with the finished result. Very courteous, respectful of property and tidy workers. They were on time for each visit and explained every step to me. Discovered it was a family run business and that shows in the effort and time each person puts in to make sure the customer has a great experience. My fire looks fantastic and I would have no hesitation in recommending Lee and his team to anyone. Thank you once again.
Customer in Greater London Posted on 02/12/2021 , work completed 30/11/2021
Highly Recommend
Customer Service
Quality
Value
I highly recommend Fiveways, they were so good. Lee came round with brochures and made recommendations to me about the type of fire, he recommended one that meant I didn't need to get on my hands and knees to open and light. Lee was really helpful. I was impressed with the safety checks, one when the old fire was taken out and again when the new one was fitted. I couldn't be more delighted. They gave me times and dates when they would attend and came when they said they would. I would recommend them to everyone, they are brilliant!
Which? Trusted Traders Consumer Posted on 22/11/2021 , work completed 22/11/2021
A really good job completed
Customer Service
Quality
Value
A very professional service from the initial visit from Lee who outlined the feasibility of various options available then the installation and finally the handover of the completed work. The whole team treated our home with great care and respect, protecting carpets and furniture and really cleaning up at the end of each day. All members of the team were a pleasure to deal with and it was obvious that it was a family business intent on leaving very happy and satisfied customers at the end of the project. I strongly recommend them without any hesitation whatsoever.
Dave B. Posted on 11/02/2020 , work completed 10/02/2020
Satisfactory work
Customer Service
Quality
Value
Work done and completed according to schedule. All surrounding carpets and furniture well protected from dust and dirt. Builders very polite.
Customer in Greater London Posted on 20/10/2019 , work completed 30/08/2019
Brilliant job
Customer Service
Quality
Value
Arrived on time, very professional, amazing job, looks fantastic.
Gary, Kent Posted on 01/04/2019 , work completed 01/04/2019
Five ways five stars
Customer Service
Quality
Value
Perfect service from going into store, to quote to installation. The family run business is definitely worth the recommendation in the whole of Kent. They gave valuable advice (which we took) and their workmanship is faultless. Thank you Fiveways team you were amazing, cannot recommend enough.
Neelam, Kent Posted on 15/03/2019 , work completed 15/03/2019
Excellent job and service
Customer Service
Quality
Value
All workman polite and helpful. Clean tidy brilliant job!
Tina, Kent Posted on 05/03/2019 , work completed 05/03/2019
Very good all-round performance
Customer Service
Quality
Value
Very good all-round performance no problem in highly recommending this trader.
John, Kent Posted on 11/02/2019 , work completed 11/02/2019
First class service
Customer Service
Quality
Value
First class product - very prompt and professional - wouldn't hesitate to use again.
Stuart, Kent Posted on 05/02/2019 , work completed 05/02/2019