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Trusted Traders

Fiveways Fires & Stoves Limited

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4.9

45 Reviews

Opening Hours
Today -
  • Monday 10:00–18:00
  • Tuesday 10:00–18:00
  • Wednesday 10:00–18:00
  • Thursday 10:00–18:00
  • Friday 10:00–18:00
  • Saturday 10:00–18:00
  • Sunday - Closed
See customer reviews & leave a review

About

Founder Lee Humm first got into the fireplace installation business while labouring for the installer of a fireplace at his family home. Lee decided to became a Gas Safe registered installer, and in 1998, and along with wife Sharon, they set up a reputable fireplace fitting business, Maginlees specialising in fireplace and stove installation across London and the South East.

Having built up a repertoire of clientele, including many well-respected building contractors, property developers and celebrities, the couple were finding they were frequently asked if they offered a full service – from supply through to installation. It was clear that many people hoped that the entire job could be completed by one person or company, so Lee and Sharon decided to set up Fiveways Fires & Stoves Ltd.

What we do

  • Fireplace and stove installers

  • Gas installers

  • Chimney Sweeps

  • More Services

    • hetas and gas safe registered.

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
45 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Brilliant Service
Customer Service
Quality
Value
Many thanks to Lee, Sharon and all the team for their brilliant service. From the moment we visited the showroom to the moment they left our property, they were thoroughly professional, knowledgeable, polite and exceptionally clean and tidy. Terrific value. Thoroughly recommended. Many Thanks
steveweeks7 Posted on 11/04/2018 , work completed 11/04/2018
Recommended
Excellent Service
Customer Service
Quality
Value
Wanted a Dimplex electric fire which was out of stock at the main wholesaler. Sharon at Fiveways Fires & Stoves excelled in chasing up the manufacturer and gave me frequent updates on delivery. Would highly recommend this company for its professionalism.
CarolP Posted on 15/03/2018 , work completed 15/03/2018
Recommended
Excellent prompt service
Customer Service
Quality
Value
We could not be happier with the work Lee and his team did in installing a new gas fire in our home. Lee seemed very interested in us and treated us like very important customers. They arrived promptly on time and were very tidy. We were given a clear breakdown of each aspect of the job, Everything was done according to plan on time. We are very pleased
Newman Posted on 12/03/2018 , work completed 12/03/2018
Recommended
A very nice job.
Customer Service
Quality
Value
Lee did a great job, clean, and tidy as well as explaining what needed to be done and why. The showroom was well laid out, making it easy to make our choice. I would certainly recommend Fiveways to anyone looking for a new fire or fireplace.
Rough Chops Posted on 29/01/2018 , work completed 29/01/2018
Recommended
Prompt and professional
Customer Service
Quality
Value
Pleasant, efficient and workman-like. Cleaned up afterwards.
J, London Posted on 29/01/2018 , work completed 29/01/2018
Recommended
A Good Service
Customer Service
Quality
Value
They arrived on time, were friendly and polite. They were tidy and very professional. We were very pleased with the job.
Howard, Kent Posted on 26/01/2018 , work completed 26/01/2018
Recommended
Excellent job.
Customer Service
Quality
Value
Thoroughly helpful, professional and efficient. Highly recommended.
David, Kent Posted on 12/01/2018 , work completed 12/01/2018
Recommended
Quality product and great customer service
Customer Service
Quality
Value
We're very pleased with our new woodburning stove, particularly as it took around a year for us to finalise exactly what we wanted. At all times Lee and his team were extremely patient and helpful, guiding us through all the options and offering useful feedback to help us make up our mind. Installation was very professional and we were consulted about any issues that occurred during the installation process. Daniel was very helpful in talking us through how to operate the stove and gave us an abundant supply of logs, kindling and firelighters to get us started! We have no hesitation in recommending this family firm - the service is so much better than you would get from a larger company.
martaddick Posted on 11/12/2017 , work completed 11/12/2017
Recommended
Everything Customer Service Should Be
Customer Service
Quality
Value
We looked at many providers before we decided to choose Fiveways Fires. We chose wisely! Fiveways Fires are everything any supplier should aspire to be. Lee and his family are amazingly dedicated to providing honest and realistic advice, quality products and the best after service we’ve experienced in many years. So many companies nowadays fail to care, fail to honour their promises and leave the consumer without any after service - and I include local family companies as well as nationals and franchises in that statement. Lee and all at Fiveways Fires are always on hand to lend advice and go the extra mile to ensure your customer experience is the best it can be. All providers should learn from them. We absolutely recommend Fiveways Fires to anyone!
PauloPeak Posted on 01/12/2017 , work completed 01/12/2017
Recommended
Brilliant
Customer Service
Quality
Value
Very pleased with the work and friendly people. I would highly recommended Fiveways Fires & Stoves. They know their profession.
Which? Trusted Traders Consumer Posted on 30/11/2017 , work completed 30/11/2017
Recommended

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Have a question?

0117 456 6032
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

0117 456 6032
Mon–Fri: 9:00–17:00
Standard network rate.