Alan was recommended to us as an underfloor heating expert and I have to agree. He check our system thoroughly, and was very happy to explain in easy to understand terms what he was checking and quickly worked out what the problem was and that a new part was required. Alan provided an estimate for the work which became the final cost. He emailed me details of the part required and as soon as it had arrived, arranged to come and fit it at our convenience. Alan turned up both times at the times agreed, completed the work within the agreed schedule and fully working system. We will be recommending Alan to all of our friends. In fact, we have already asked Alan to replace a ladder radiator in our bathroom for us. Alan has already sourced a replacement which will fit the existing fittings.