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Trusted Traders

FlameSafe Plumbing and Heating Ltd

Logo on white
Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 08:00–20:00
  • Sunday 08:00–20:00
Profile thumb flamesafe final 300dpi

5.0

35 Reviews

Organisations and Awards

Jul 2019

About

FlameSafe Plumbing & Heating are a Bristol based company that pride ourselves on a very high standard of work and customer care in an industry that sometimes has a poor reputation and workmanship.

We have a reputation of providing a high standard of various works such as boiler and full central heating upgrades to boiler servicing and maintenance. We also provide bathroom upgrades and any bathroom repairs in which are required.

We value our customers very highly and will always strive to be polite, clean, tidy and professional in our manner to any customer. Our engineers are Gas Safe registered and work to the highest safety standards and regulations.

We offer free quotations to anyone interested in our services and will arrange a time and date that suits any of our customers.

Please call to discuss your plumbing and heating needs.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Radiators and central heating
    • Underfloor heating
  • Bathroom fitters

    • Bathroom design services
    • Bathroom Installation
    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Electric Showers
    • Wet rooms
    • Bathroom suppliers
  • Gas installers

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
    • Water softener installation and maintenance

Customer reviews

5.0
35 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent service. Reliable, hardworking and professional
Customer Service
Quality
Value
Simon came to fit a new boiler in the loft as well as remove the old boiler from a bedroom. His communication from the start was excellent. He explained clearly what he was going to do and how. He turned up on time and worked solidly until the job was done. The job took two whole days. Simon left the job completed to full satisfaction. A difficulty arose the next day with my builder announcing the pipework Simon had laid was in the way of a new door that was going to be fitted. This was not Simon’s fault at all but the build could not progress without the pipework being moved. Simon was amazing and he returned within an hour of my desperate phone call and spent 2 hours moving the pipes. I was so grateful and he was totally professional about the whole thing. It’s so hard to find a decent gas engineer but I would have absolutely no hesitation recommending Simon.
Customer in Bath and North East Somerset28/10/2019
Great service and value for money
Customer Service
Quality
Value
Arranging an appointment with Simon was really easy and fast, he responded to email and texts really quickly. He also communicates clearly and sticks to the times he has set, which is great if you have busy day and have to manage your time carefully. I will definitely be recommending Simon to my friends and neighbours.
Customer in City of Bristol19/10/2019
First rate
Customer Service
Quality
Value
I have nothing but praise for Flamesafe. They are reliable, prompt, very tidy with their work, quote a fair price and stick to it. Utterly trustworthy, no need to say more.
Customer in South Gloucestershire18/08/2019
Excellent service.
Customer Service
Quality
Value
We found Simon easy to speak to and approach, he was very helpful and knowledgeable and communicated well. The work he carried out was first class (we had a new shower fitted.) He always turned up on time and when we had to phone he always answered. Excellent workmanship and service, would highly recommend. Needless to say we would use FlameSafe Plumbing and Heating again.
Julia, City of Bristol29/07/2019
Above and beyond
Customer Service
Quality
Value
Our original plumber cancelled the job due to a previous commitment, which left us with 1 week to find someone to reinstall our en suite facilities before we moved into our new house. Simon was fortunately available, and was extremely helpful from the first phone call. He was able to provide us with an accurate quote and completed the job within a few hours on Saturday morning as we moved the rest of our things in. Simon is professional, friendly, and made our first day in our new house a success!
Customer in 30/06/2019
Happy customer
Customer Service
Quality
Value
I am very pleased with the service I received, I found the number from the which website. The service was the price recommended by which . I was pleased to see an apprentice with the engineer.
Customer in South Gloucestershire22/06/2019
Annual boiler service
Customer Service
Quality
Value
Annual boiler service by Simon from FlameSafe. Professional, prompt, knowledgable, friendly and courteous with reasonable prices. Price quoted was price charged. Clean and tidy. Would use again and will recommend to family and friends.
Customer in South Gloucestershire15/06/2019
Friendly and reliable
Customer Service
Quality
Value
Simon and team were tasked with removing heating pipes from the ground floor whilst ensuring the first floor heating system was still working (this was to enable some plaster work). They later returned to refit the pipes and check the heating system was working throughout. Simon was easy to talk to, listening to any concerns or questions I had. I was fit in at short notice and the work was smooth and efficient. I would use flamesafe plumbing and heating again in the future.
Felix11/06/2019
Kitchen tap fitted
Efficient and friendly. Replaced a new kitchen tap within 24hours of calling. I would definitely use Flamesafe again. Considerate when in the house. Thank you!
Customer in City of Bristol20/05/2019 (Reviewer did not use service)
Good work done fast
Customer Service
Quality
Value
Fitted new bath taps and bathroom fittings. Very reliable and did the job well. Did the work within a few days of contacting. Would use again.
Customer in South Gloucestershire15/05/2019
3 jobs complete & worth it
Customer Service
Quality
Value
Job 1: Had to have full central heating system refit (underfloor pipes, boiler, radiators, gas pipe & flue) Simon & his team pushed on through the snow at end of January 2019 over 3 days to complete the job on time and efficiently with no complaints! Boiler relocated to better location, electrics fitted & flue relocated also Couldn't have asked for a better team to do it! Job 2: Gas pipe resize/fit had to be replaced under living room floor to assist boiler, done in 4 hours, everything back to the way it was! heating works at 100% Once again couldn't have asked for a better team to do it! Job 3: Kitchen tap refit, completed within 30 minutes no problems Once again couldn't have asked for a better team to do it!
Customer in South Gloucestershire15/05/2019
Pump & Zone Valves Replacement
Customer Service
Quality
Value
Simon and his team were very prompt in attending to this fault with my daughter's heating/hot water. It was a tricky diagnostic problem which Simon managed to solve very quickly and the work was carried out to a high standard and within a few days. I was most impressed with how friendly and efficient the company is and will certainly use them in future.
Customer in South Gloucestershire23/04/2019
Above and beyond.
Customer Service
Quality
Value
I had a problem in a tenants property which needed immediate attention and we were on the cusp of the Easter break, Simon and his team saved the day at very short notice. the work involved two plumbers and two electricians all of whom were polite friendly and thoroughly professional and explained exactly what they were doing as they worked. In many years of dealing with tradesmen in my work I have never experienced such professionalism ease of communication. A real pleasure to find and I cannot recommended them high enough.
Customer in City of Bristol20/04/2019
Accommodating, courteous and efficient
Customer Service
Quality
Value
Thank you, Simon and crew, for making time to check our boiler when it stopped producing hot water. The engineer dispatched was one time, courteous and efficient. Highly recommend!
Customer in City of Bristol13/04/2019
Excelent Service
Customer Service
Quality
Value
Phoned Simon for a last minute job that another plumber had let me down on. He managed to squeeze me in, at a time that was convenient for us both. He was always prompt, and kept his promises for quote times, calling times and appointment times. He was very friendly and the work was completed speedily and on time. Will use him again!
Customer in South Gloucestershire12/04/2019
Great plumbing service
Customer Service
Quality
Value
Fast, efficient and reliable service. Brandon came to replace my shower and fix a toilet. Toilet ended up being alot easier and cheaper to fix than originally thought. Turned up when they said they would and were professional and friendly, with excellent communication throughout. I'd highly recommend if you're looking for a plumber.
Customer in City of Bristol31/03/2019
Great Service from FlameSafe.
Customer Service
Quality
Value
Called FlameSafe for a small job. They were able to carry out the work promptly. The gas engineer arrived on time, and was very considerate. Would recommend them, and would be happy to contact them again for any other work.
Customer in South Gloucestershire28/03/2019
Top quality service, Highly Recommended
Customer Service
Quality
Value
Very happy with the service received. Prompt and clear communication, engineer arrived on time and was courteous and tidy. Very professional service delivered, all certificates left post job and a very tidy price. Wouldn't hesitate to use Flame Safe again, and recommend the to all our friends and family. Top work chaps
Customer in South Gloucestershire20/03/2019
Work completed at short notice
Customer Service
Quality
Value
Boiler service carried out with next day availability, thorough service with certificate a trustworthy and reliable company. Highly recommended.
Customer in City of Bristol14/03/2019
Great work - highly recommended
Customer Service
Quality
Value
Simon and his team fitted a new bathroom suite and combo boiler. Excellent! The work was carried out as decscribed and it was a pleasure having Simon and his team in our home - they were very polite and tidy. Great work - highly recommended.
Customer in City of Bristol03/02/2019
Execellent service
Customer Service
Quality
Value
Fully recommend flame safe! Simon and max were friendly, professional and did a fantastic job. Will definitely be using them again.
Customer in South Gloucestershire17/01/2019
Definitely recommend!!
Customer Service
Quality
Value
Awesome bunch of guys, clean and tidy , work is phenomenal , would definitely recommend and use again !
Customer in South Gloucestershire16/01/2019
Excellent job
Customer Service
Quality
Value
Very happy with Flamesafe. Simon and his team from coming to view the job to giving advice about the right size radiators to purchase it was excellent service. Brandon and Max came and did the job. It was the last of the radiators to change out into the more economical convector ones, adjusting all pipework. They were tidy and polite. I left them with a key and went to work and came back to a nice clean and warm home. Simon is very good at getting back to you, which is a rarity. Very happy with the job. The quote given was what I paid.
Customer in South Gloucestershire09/01/2019
Replacing valve on a radiator
Customer Service
Quality
Value
Thank you for replacing the valves on my radiator. You did the job in a quickly and was very friendly. I would recommend Simon to anyone! Jackie
Customer in South Gloucestershire23/12/2018
New boiler
Customer Service
Quality
Value
Phoned flame safe, ungently needing a boiler. Spoke to Simon who came over the next day to look at the job and give me a price. Can’t fault them on speed! Came back to me that evening with a price, which was a fair price. Work was carried out within four days, top quality job! Wouldn’t trust anyone else to do any plumbing work for me after using these guys. Absolute spot on job.
Customer in City of Bristol11/12/2018
New Boiler
Customer Service
Quality
Value
Having had a nightmare of a fortnight trying to get someone to fit a new boiler for me I met Simon. It was wonderful to have an engineer who actually contacted you when they said they would!! Simon is very professional and helpful. His work team of Brandon and Max arrived on time, did an excellent job and left the house clean and tidy. I cannot recommend this firm highly enough and will certainly use them in the future.
PatB6325/10/2018
Brilliant! 5 Star
Customer Service
Quality
Value
To say we're impressed, delighted, over-the-moon and blown away by Simon of FLAMESAFE is an understatement. 18:50 on a Friday evening is not when you expect an emergency call to be received, replied to and actioned all within 1 (ONE) Hour. We have a VOKERA Boiler, 7 years old and it stopped working on a cold October morning and Simon who is not a fan of this old model, diagnosed the problem within 10 minutes and solved the severe blockage (NOT A NEW BOILER as per many of his industry colleagues suggested) Brilliant!! Highly recommend and top guy!
JAMES E19/10/2018
Put the graft in.
Customer Service
Quality
Value
Flamesafe replaced a boiler (and water tank) for a combi, changed our shower, moved a radiator and fitted a heated towel rail. They said they'd get everything done in a single day and they delivered, working 7am unil 9pm ish to get the work done. Their quote was reasonable and the work came in as budgeted for. They were polite and punctual, ensuring all the work was done to a high standard, and left everything neat and tidy. Simon spent a good hour with us before the job discussing details and was great at communication before and after. Highly recommended.
Brownhouse02/10/2018
Boiler Service
Customer Service
Quality
Value
Simon carried out boiler service very professionally Arrived at time agreed and very friendly Highly recommended
richtakle27/09/2018
Bathroom refurbishment
Customer Service
Quality
Value
Plumber disconnected and reconnected sink and toilet at short notice to fit a new floor bathroom floor. Was very punctual and kept good communication. No complaints. Will use again
Rammiel11/08/2018
Very friendly, quality work and quick
Customer Service
Quality
Value
Simon replaced a radiator for us and removed another which was unused. He was very professional and knowledgeable. He listened to what we wanted to do and understood how to help us. He sourced the radiator we wanted as we couldn’t find this in our local shops. He completed the work very quickly and to a high standard. Very happy with the work he did, very polite and accommodating. Quoted us a sensible amount which was lower than other plumbers and he stuck to this. Highly recommended.
Peteatthecows 11/08/2018
Wholly recommend
Customer Service
Quality
Value
Flamesafe have completed a number of jobs for us. They have re-plumbed our downstairs toilet and also helped to install our new kitchen island, returning to fit the kitchen sink, tap and dishwasher once we had our worktops fitted. Flamesafe also extended our gas mains to a new cooker and installed the cooker for us. They have always been happy to answer any queries and pop back if we have any concerns. We would certainly recommend Flamesafe and will be calling them again should the need arise.
Daz18, .25/05/2018
Plumbing!
Customer Service
Quality
Value
Replacement condensate pump and complete service. Excellent work, on time, within quote, courteous, tidy and good value. Highly recommend.
Liz, .17/05/2018
Shower room
Customer Service
Quality
Value
Old bathroom taken out and new shower room put in. Simon and Max are a great team they were always happy and polite. Would recommend them. We are very pleased with our new shower room.
Which? Trusted Traders Consumer08/05/2018
Excellent Service!
Customer Service
Quality
Value
I had an old water heater removed, a new one installed along with a new kitchen sink and additional plumbing to two bathroom sinks for the hot water. Simon and his team were efficient, on time and completed the work to a high standard whilst minimising impact to my business. The price was as expected and I received good communication throughout the process.
Which? Trusted Traders Consumer08/05/2018
Plumbing services
Customer Service
Quality
Value
Heating element in an electric boiler was replaced, and a leaking pipe joint repaired. Good service received throughout and followed up later to ensure all was working well. Highly recommend.
abarnett, .03/05/2018