Frames Conservatories Direct Ltd -Independent Network Installer

From the outset we were delighted that sales representative James Fry listened carefully to what we did want (and equally importantly what we didn't want) and we are pleased by Frames Direct's professionalism throughout. Our bi-colour frame bespoking and several custom design etched windows were taken on board with ease and our confidence was reinforced during two visits to the sales showroom and subsequent site visit by surveyor Robb Addison who, with Jackie Eden, did an efficient job keeping us informed of progress through manufacturing to installation by hard-working Jamie and Terry who bravely worked through inclement weather on the three installation visits. Hopefully endless tea and biscuits helped. Careful Quality Control issues in manufacturing caused us to review and to decide on installation in three phases rather than wait for a single visit. I am sure that our appreciation for attention to detail in manufacturing will be remembered long after the memory of a few days' slippage. We are delighted with our new windows and patio doors which will add comfort and value to our home for years to come. After several years of fending off direct approaches by other double glazing companies we are fully satisfied that Frames Direct were the best choice.

From visiting the showroom to the fitters leaving, the whole job was done without fuss. I would recommend the company. Many thanks.

Ours was a bespoke design, with a timber construction. The project would also finish as a "conservatory" and balcony with a balustrade. Machined timber, not planed, and PVC framed windows go together well from this experience. The enthusiastic team resolved some challengers in the build. Thank you guys for going the "extra mile" and for the new space we are currently enjoying. This is the third project this company has successfully done for us, we will use them in the future.