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Frames Conservatories Direct Limited

Logo on white
Opening Hours
Today - 10:00–16:30
  • Monday 10:00–16:30
  • Tuesday 10:00–16:30
  • Wednesday 10:00–16:30
  • Thursday 10:00–16:30
  • Friday 10:00–16:30
  • Saturday 10:00–16:30
  • Sunday 10:00–16:30
Profile thumb fcd logo for web


7 Reviews


Frames Conservatories Direct are a family run business, trading in Bury St Edmunds since 2001.  We install throughout East Anglia and have showrooms in both Bury St Edmunds and Ely.
We are a little bit different to most of our competitors - we don't employ hard-sell, pressure techniques to sell our products.  
Customers come to us with a need for home-improvement (which could be windows, doors, a conservatory, exterior cladding, a brick-built extension or , a garage or loft conversion etc) and we talk through the options with them before giving them a price. 
Our fitting teams are all employed by us and are polite, professional and efficient and receive great feedback from our customers.  All our fitters are qualified to NVQ Level 2.
We are proud of the repeat business we get from customers and we are one of the few installers in the area who have a BSi Kitemark for Window Installation.
We have two showrooms for you to visit so you can try products before you buy them.

What we do

  • Glaziers

    • Double glazing installation
    • Timber windows
    • Sash windows
    • Window consultants
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • Timber doors
  • Builders

    • Conservatories
    • Extensions
    • Loft conversions
    • Garage conversions
  • Canopies

  • Roofers

    • Guttering, fascias and soffits
  • More Services

    • orangeries
    • cladding
    • awnings
    • porches
    • conservatory roof

Customer reviews

Reviews summary

7 reviews
Customer Service
Sort by
Open Veranda
Customer Service
We decided to have a Veranda, with tinted and UV reflecting glass, brilliant, from placing the order to the finished job, everyone was very professional and helpful. We would recommend them.
Barry from Cockfield 18/05/2018
Customer Service
I had two quotes when I decided to get my windows and doors done, I decided to go with Windows and Conservatries from Bury St Edmonds, I’m so glad I did they done an excellent job, I love my windows, the bay and the dormer look lovely, The chaps were all polite, done a great job and always cleared up after them. I would recommend the company with the greatest recommendation. Thank you guys.
St Ives Cambs23/02/2018
Replacement windows
Customer Service
This company came recommended to me by a friend, it was a good recommendation, my replacement windows arrived as planned and the guy's who delivered and replaced them did an excellent job and left my home as tidy as they found it. I would certainly recommend anyone to use frames & Conservatories, just don't do what I did and choose one of the coldest days of the year to replace your windows, because you're going to freeze!!
Ian Hubbert22/02/2018
A great job done by really friendly staff
Customer Service
We had a 4mx4m gable end conservatory in grey, from the sales team to the finish the work was carried out to a high standard. Everyone we dealt with were professional and knowledgeable and it was really easy to ask questions and get feedback. I am not joking everybody involved were so customer focused it was a pleasure to have them around my home.
Thanks very much for our new room.
Customer Service
We had a new garden room built.
B Young03/12/2017
Great work, not so great communication
Customer Service
We had a conservatory built. We we're really pleased with what they've done and how the workers worked but we weren't happy with the communication form the office about when they were coming so each week we had to ring to check when they'd come and what time. The workers, however, were clean and friendly and have done really good work
Customer Service
Design, manufacture, ground preparation and erection of an Orangerie with other associated house modifications and alterations. Professional, courteous, honest and at all times at pains to do their very best for the customer and especially calm and constructive when faced with the inevitable unforeseen difficulties and problems that are always encountered during works of this nature.