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Endorsed by Which? Trusted Traders

Frisby Building

Profile thumb frisby building
4.9

54 Reviews

Organisations and Awards

Jan 2020

About

Frisby Building have over 60 years of experience working in the building industry around Kent, specialising in kitchen and bathroom installations and general interior and exterior house maintenance.
We can cover all trades whether it is gas, electrical, plastering, decorating or installation. We work mainly in Kent but will consider jobs further afield.
We are passionate about what we do and take great pride in our work. We have built an excellent reputation for delivering a quality service to our customers with customer satisfaction being our priority and so we are very proud of our reputation.

In January 2020 Which? Trusted Traders awarded Frisby Building a Certificate of Distinction for showing a high level of customer satisfaction.

What we do

  • Builders

  • Bathroom fitters

  • Kitchen fitters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
54 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Quality and reliability
Customer Service
Quality
Value
Floyd refurbished our 20 year old kitchen. He went the extra mile throughout the project. Nothing fazes him and his craftsmanship could only be admired. He regularly tested for Covid and was careful always in our home. He was always open to suggestions as we went along even when it meant additional work for him. (No extra charge) He is a likeable chap and in my book that is important when you have someone in your home for a period of time. We are very grateful to him for doing a great job of work here and love our new kitchen. We would have no hesitation in using him again and would recommend him without reservation. He is so busy because his work is recognised and admired so you may have to wait. Trust me the wait will be worth it. Thanks Floyd.
Customer in Medway Posted on 07/06/2021 , work completed 07/06/2021
The trader replied (on 29/06/2021)
Thanks for these kind words, they are very much appreciated
Great quality work, always good humoured
Customer Service
Quality
Value
This is not the first time we have used Floyds services and we have never been disappointed. The work is great and completed in a timely fashion. We are so happy with Floyds work and his unfailing good humour that we are proud to call him friend. No matter how big or small the job is Floyd treats it the same and keeps his high quality of customer service and work. We would like to thank Floyd for his gift of a company shirt to our Downs Syndrome son, Chris (our son) loves to watch people working and Floyd was always friendly and accommodating to him, even letting him help where he can. If you can find a better Tradesman then you have found the Holy Grail, so good luck with that!
Barry in Kent Posted on 03/04/2021 , work completed 26/03/2021
The trader replied (on 06/04/2021)
Many thanks Barry for this feedback. Floyd really enjoyed getting to know Chris and it was a pleasure to give him one of our company T shirts
New Bathroom 10/10 !
Customer Service
Quality
Value
We contacted Floyd last March to discuss a much needed refurbishment of our bathroom. Thanks to the corona virus the work had to be put back until December, but it was well worth the wait. Despite a number of problems due to our ageing plumbing system, Floyd did a fantastic job and showed great perseverance (and good humour) in tackling the gremlins and getting the job done. The end result is a fantastic new bathroom and we would have no hesitation in recommending Floyd or having him back to do anything else. 10/10. Thank you Floyd!
Customer in Medway Posted on 05/03/2021 , work completed 05/03/2019
The trader replied (on 06/04/2021)
Many thanks for taking the time to leave this feedback. Glad Coronavirus allowed us to complete the job in the end!
Excellent work and Trusted Trader
Customer Service
Quality
Value
When we moved last year we arranged for Floyd and Frisby Building to do our kitchen and bathroom more to the point we trusted them as they had done our previous kitchen and bathroom. We had to stop because of COVID and 7 months later it was started, the work was done on time and nothing was too much trouble for Floyd he came up with some really good ideas and we are really pleased. I can not praise him more highly and would recommend him and his company anytime. If we need him to come back for any reason he just needs a ring.
Margaret in Allington Posted on 03/12/2020 , work completed 26/11/2020
The trader replied (on 06/04/2021)
Thanks Margaret for this great feedback
Sink waste replacements
Customer Service
Quality
Value
A repair job which works excellently. Floyd was very helpful and completed the job quickly and very efficiently.
Patricia Posted on 22/04/2020 , work completed 22/04/2020
The trader replied (on 29/04/2020)
Thanks Patricia for taking the time to leave this feedback. We're glad to have been able to help you. Please keep safe and well
Shower replacement
Customer Service
Quality
Value
Flloyd was very professional from the 1st day I spoke to him until the time the work was finished. Floyd is very friendly and polite and very efficient in his work. Thank you from a very happy customer. Andy
Andy - Customer in Kent Posted on 15/04/2020 , work completed 15/04/2020
The trader replied (on 17/04/2020)
You're very welcome Andy and I'm glad we were able to help you during these strange times. Please keep safe and well
Kitchen alterations
Customer Service
Quality
Value
My wife was having difficulty with our floor mounted cooker oven being too low for her to safely use so we decided we needed a worktop height oven with separate hob. Floyd's Which entry looked good, he was relatively local and when contacted first impressions were good. he made some very good alterations and suggestions to my original specification. His price was acceptable and within our budget and a date was arranged for the one day job. Floyd and Mike arrived at 8.00 and completed by 5.30 having removed the cooker, moved the washing machine, dishwasher and a small base unit to accomodate a new 3 drawer base unit and oven unit above. They rearranged all the existing power points and fitted the oven and hob and touched in decorations where left exposed by the removal of a wall unit. They kept the kitchen clean as they went along and left it absolutely clean on completion. It was a pleasure dealing with Floyd. there were no problems with anything and I would recommend him as a first class builder.
Customer in Kent Posted on 21/03/2020 , work completed 19/03/2020
The trader replied (on 01/04/2020)
Thank you very much for taking the time to leave this great feedback, it's very much appreciated. Best wishes to you both.
Relaying floor
Customer Service
Quality
Value
New floor layered in kitchen/dining room ,hallway and utility room to a very high standard by Floyd Steve and Scott. Also replacement of a leaking stopcock. All work completed on time and within budget. Not the first time we have had work done by Floyd and his team and would recommend using in the future. Grand job well pleased.
David and Vivian Reid Posted on 11/03/2020 , work completed 05/03/2020
The trader replied (on 12/03/2020)
Thanks David and Vivian for taking the time to leave this great feedback. Very much appreciated.
Complete kitchen refit
Customer Service
Quality
Value
The work carried out was : complete removal of existing kitchen cabinets and appliances, removal of coving, plastering of ceiling and walls, levelling of floor, installation of kitchen units and appliances, fitting of led downlighters and other lighting, laying of luxury vinyl flooring and changes to plumbing, electric and gas services as required plus complete painting of room and supervision of installation of custom made worktops. We had two detailed planning meetings at our home with Floyd and changed some of our ideas based on his suggestions and professional experience. We received a detailed quotation explaining the stage payments and how the deposit would be protected. The payments were requested exactly as per the agreement. The final payment was not requested until all work had been completed to our satisfaction. The work was completed for exactly the quoted figure with no added extras. Floyd, Scott and Steve worked in our home for 4 weeks and one day. The standard of work by all was excellent. Our home was treated with respect. The team were considerate and professional. We were very happy with our completed project and would have no hesitation in recommending Frisby Building to others considering a similar project.
Customer in Kent Posted on 18/02/2020 , work completed 03/02/2020
The trader replied (on 22/02/2020)
Many thanks for taking the time to leave this great feedback. It's good to know that you would recommend Frisby Building to others
Excellent service
Customer Service
Quality
Value
Floyd, Steve and Scott did an excellent job in refurbishing our bathroom, downstairs cloakroom and some outdoor work painting doors, sheds and dustbin surround. Nothing was too much for them and they worked very well as a team.
Ian and Brenda in Kent Posted on 08/01/2020 , work completed 01/07/2019
The trader replied (on 09/01/2020)
Thanks Ian and Brenda for your great feedback on our team at Frisby Building. We're please that you are happy with the job done!