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Endorsed by Which? Trusted Traders

Frisby Building

Profile thumb frisby building
4.9

59 Reviews

Organisations and Awards

Jan 2020

About

Frisby Building have over 60 years of experience working in the building industry around Kent, specialising in kitchen and bathroom installations and general interior and exterior house maintenance.
We can cover all trades whether it is gas, electrical, plastering, decorating or installation. We work mainly in Kent but will consider jobs further afield.
We are passionate about what we do and take great pride in our work. We have built an excellent reputation for delivering a quality service to our customers with customer satisfaction being our priority and so we are very proud of our reputation.

In January 2020 Which? Trusted Traders awarded Frisby Building a Certificate of Distinction for showing a high level of customer satisfaction.

What we do

  • Builders

    • Building services
    • Curtain walling
    • Extensions
    • Garage conversions
    • Porches
    • Plastering
    • Loft conversions
  • Bathroom fitters

    • Bathroom tiling
    • Bathroom refurbishment
    • Bathroom Installation
    • Accessible bathrooms and showers
  • Kitchen fitters

    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen worktops

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
59 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent work and fantastic customer service!
Customer Service
Quality
Value
Floyd was polite and friendly from the first meeting, he really listened to what we wanted and went above and beyond to deliver our perfect bathroom! The job itself ran to time and budget and throughout he was careful to cause as little disruption as possible. The house was clean and tidy at the end of every day, any issues that cropped up along the way, Floyd found solutions for and just made everything as easy as possible. We were really impressed that he went the extra mile to make sure that the little details were perfect - which really do make a difference but that we wouldn't even have considered. I wouldn't hesitate to recommend Frisby Building and would absolutely use them for anything we need in the future!
Karina in Kent Posted on 10/05/2022 , work completed 10/05/2022
The trader replied (on 30/05/2022)
Karina - many thanks for taking the time to leave this feedback. We are glad that you are happy with the service provided and now have your perfect bathroom
Replacement Kitchen.
Customer Service
Quality
Value
Excellent work, and nothing is too much trouble. Great attention to detail. Very pleased with the final result. Highly recommend.
Customer in Kent Posted on 22/04/2022 , work completed 18/04/2022
The trader replied (on 26/04/2022)
Thanks for this feedback and really pleased that you are happy with your new kitchen
Great job
Customer Service
Quality
Value
Very quick reply to my message saying I had no hot water and came next morning to do the job. When I found a small leak from the stopcock he again came next day to sort it. Having used Floyd before he is always polite and leaves the place clean and tidy. I would highly recommend him to anyone who needs his experience.
Customer in Kent Posted on 04/03/2022 , work completed 02/03/2022
The trader replied (on 04/03/2022)
Thanks for taking the time to leave this feedback. Very much appreciated
Kitchen Refurbishment
Customer Service
Quality
Value
Due to Covid had to wait for Frisby Building to be available. We are pleased we did as he gives a good very personal and professional service. Great at solving solutions along the way and delivers a top quality job. Would definitely recommend and will definitely call on him again in the future for any alterations or refits.
Customer in Kent Posted on 17/01/2022 , work completed 12/01/2022
The trader replied (on 31/01/2022)
Many thanks for taking the time to leave this feedback. We're so glad that you are happy with your long awaited kitchen refurbishment.
Attention to detail was excellent.
Customer Service
Quality
Value
Floyd completed our fantastic new bathroom to very high standard. He was able to overcome problems as they occurred which took a lot of stress away from us. His attention to detail and efficiency were superb and I would highly recommend him.
Customer in Kent Posted on 05/11/2021 , work completed 01/11/2021
The trader replied (on 16/11/2021)
Many thanks for taking the time to leave this feedback. I'm glad you are pleased with your new bathroom.
Quality and reliability
Customer Service
Quality
Value
Floyd refurbished our 20 year old kitchen. He went the extra mile throughout the project. Nothing fazes him and his craftsmanship could only be admired. He regularly tested for Covid and was careful always in our home. He was always open to suggestions as we went along even when it meant additional work for him. (No extra charge) He is a likeable chap and in my book that is important when you have someone in your home for a period of time. We are very grateful to him for doing a great job of work here and love our new kitchen. We would have no hesitation in using him again and would recommend him without reservation. He is so busy because his work is recognised and admired so you may have to wait. Trust me the wait will be worth it. Thanks Floyd.
Customer in Medway Posted on 07/06/2021 , work completed 07/06/2021
The trader replied (on 29/06/2021)
Thanks for these kind words, they are very much appreciated
Great quality work, always good humoured
Customer Service
Quality
Value
This is not the first time we have used Floyds services and we have never been disappointed. The work is great and completed in a timely fashion. We are so happy with Floyds work and his unfailing good humour that we are proud to call him friend. No matter how big or small the job is Floyd treats it the same and keeps his high quality of customer service and work. We would like to thank Floyd for his gift of a company shirt to our Downs Syndrome son, Chris (our son) loves to watch people working and Floyd was always friendly and accommodating to him, even letting him help where he can. If you can find a better Tradesman then you have found the Holy Grail, so good luck with that!
Barry in Kent Posted on 03/04/2021 , work completed 26/03/2021
The trader replied (on 06/04/2021)
Many thanks Barry for this feedback. Floyd really enjoyed getting to know Chris and it was a pleasure to give him one of our company T shirts
New Bathroom 10/10 !
Customer Service
Quality
Value
We contacted Floyd last March to discuss a much needed refurbishment of our bathroom. Thanks to the corona virus the work had to be put back until December, but it was well worth the wait. Despite a number of problems due to our ageing plumbing system, Floyd did a fantastic job and showed great perseverance (and good humour) in tackling the gremlins and getting the job done. The end result is a fantastic new bathroom and we would have no hesitation in recommending Floyd or having him back to do anything else. 10/10. Thank you Floyd!
Customer in Medway Posted on 05/03/2021 , work completed 05/03/2019
The trader replied (on 06/04/2021)
Many thanks for taking the time to leave this feedback. Glad Coronavirus allowed us to complete the job in the end!
Excellent work and Trusted Trader
Customer Service
Quality
Value
When we moved last year we arranged for Floyd and Frisby Building to do our kitchen and bathroom more to the point we trusted them as they had done our previous kitchen and bathroom. We had to stop because of COVID and 7 months later it was started, the work was done on time and nothing was too much trouble for Floyd he came up with some really good ideas and we are really pleased. I can not praise him more highly and would recommend him and his company anytime. If we need him to come back for any reason he just needs a ring.
Margaret in Allington Posted on 03/12/2020 , work completed 26/11/2020
The trader replied (on 06/04/2021)
Thanks Margaret for this great feedback
Sink waste replacements
Customer Service
Quality
Value
A repair job which works excellently. Floyd was very helpful and completed the job quickly and very efficiently.
Patricia Posted on 22/04/2020 , work completed 22/04/2020
The trader replied (on 29/04/2020)
Thanks Patricia for taking the time to leave this feedback. We're glad to have been able to help you. Please keep safe and well