Endorsed by Which?

Gas Safety Guy Ltd

5.0

9 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday - Closed

About

Gas Safety Guy has been operating in Edinburgh and West Lothian since 2017. Founded by husband and wife team Paul and Jennifer Murphy, the business now employs a plumber and offers full plumbing and gas services, including bathroom and boiler installation.
We are proud to be Baxi Associate installers and also West Lothian and Edinburgh Council Trusted Traders.

What we do

  • Boiler, central heating and gas engineers

  • Heating contractors

Customer reviews

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5.0
9 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Efficient boiler installation
Customer Service
Quality
Value
I've used the Gas Safety Guy for a few years to get my gas boiler serviced, and when it finally got too old and broke GSG was the obvious choice to contact about getting it replaced. He was able to advise on a good quality boiler with a good warranty, gave me a quote for the replacement boiler & labour which I was happy with, and came round to install the boiler. I'm very pleased with his work and we now have a much more efficient boiler to keep our house nice and warm.
Customer in West Lothian Posted on 19/09/2022 , work completed 17/08/2022
Hob replaced
Customer Service
Quality
Value
We had to have our hob replaced and some pipe work replaced. The company did a great job and went the extra mile to ensure it was completed
Which? Trusted Traders Consumer Posted on 11/03/2021 , work completed 19/02/2021
Fantastic service
Customer Service
Quality
Value
Fantastic service for gas pipe installation for my laundrette. Jen was brilliant, patient and the guys fitting were friendly and very helpful. Highly recommended
Which? Trusted Traders Consumer Posted on 11/03/2021 , work completed 22/02/2021
Good Service.
Customer Service
Quality
Value
Reliable, pleasant and very competent. I will use this firm again.
Which? Trusted Traders Consumer Posted on 11/03/2021 , work completed 24/02/2021
Baxi's with zero backsies
Customer Service
Quality
Value
My boiler broke down on a cold morning around 10 Feb and after nearly 2 weeks of being messed about by my home plan cover and 4 (different) heating engineers visiting my property on 4 separate days telling me they "couldn't fix it" or "I wasn't covered for that" I was beginning to lose patience and decided to cut my losses (my fingers and toes by this point) and start asking someone else just to fix it. After coming across Gas Safety Guy Ltd, they came out that same morning (within around an hour of the initial phone call) to have a look and told me there were many things wrong with how my boiler had been installed. Despite this, Paul maintained a positive outlook and began thinking immediately with his colleague Malcolm about how the bad installation could be rectified. Within a matter of minutes, the dream team had a solution for us and the next day we received a quote for a new boiler installation and they offered to come out to fit it the next day I was available. This work was not just a simple boiler install and involved upgrading a gas pipe through my house. The solution they came up with was very innovative and had minimal damage to fixtures in my property. Nothing was too much trouble, very friendly people. Very happy with the boiler and the registration and servicing reminders are all handled for us through them. Would recommend to anyone.
Which? Trusted Traders Consumer Posted on 11/03/2021 , work completed 25/02/2021
Endorsement Reference - Fantastic service
Customer Service
Quality
Value
As a landlord I needed all the necessary gas safety checks/certificates and electrical checks carried out in order for me to let my property safely to my tenant and meet all necessary legal requirements. Gas Safety Ltd were absolutely great from the get go! Jennifer arranged the appointment for the engineer to come out so quickly and efficiently and couldn?t have been more helpful. The engineer carried out the checks and I had all the necessary paperwork within a couple of days. Their customer service is excellent which is why I have used them for my last two annual checks and I would highly recommend them to anyone as I will certainly be continuing to use them for all future work I require.
Which? Trusted Traders Consumer Posted on 04/03/2021 , work completed 19/02/2021
Endorsement Reference - Boiler Replacement
Customer Service
Quality
Value
At the beginning of 2020 my tenant said the boiler in the flat wasn't working, turned out it was needing fully replaced. I was recommended Gas Safety Guy through my boyfriend. After contacting them, Jennifer was really helpful liaising with my property agency and tenant to get the work completed ASAP. It was such a weight of my mind knowing that Jennifer was able to organise this directly with the property agency. Whilst completing the work I said I also required a new gas safety certificate as it was about to expire. This was no problem at all and they even emailed it through to my agency for me. As this is a annual requirement along with a yearly service; Gas Safety Guy sent me a reminder at the beginning of 2021 to check if I wanted them to complete the work. Again, the work was all organised via the agency and copies sent directly to them. Gas Safety Guy are very helpful and reliable. They are always quick at responding to emails and a really nice company to work with. I will definitely be using Gas Safery Guy again and would recommend them too.
Which? Trusted Traders Consumer Posted on 04/03/2021 , work completed 19/02/2021
Endorsement Reference - Landlord Safety Checks
Customer Service
Quality
Value
We required land lord safety checks on our rental motorhome fleet. They carried the work last year and this year, without any disruption to our business or customers.
Which? Trusted Traders Consumer Posted on 04/03/2021 , work completed 07/02/2021
Endorsement Reference - Superb company to work with
Customer Service
Quality
Value
Paul and Malky have done a variety of work for me, from gas safety checks at rental properties, boiler installations including at my own home and boiler and heating system repairs. Their professionalism and good natured approach to works can?t be faulted, and I?m grateful to have such an excellent team to call upon. They?ve gone above and beyond for me numerous times and I wouldn?t hesitate to recommend them to others.
Which? Trusted Traders Consumer Posted on 04/03/2021 , work completed 19/01/2021