We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Coronavirus Read our latest advice

Endorsed by

Which

?

Trusted Traders

Gastrax Gas & Heating LTD

Profile thumb screen shot 2020 05 26 at 13.45.20

5.0

19 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

We are a team of experienced gas and heating engineers of 15 years. We specialise in all forms of domestic heating systems including combi boilers, conventional systems, Megaflows and underfloor heating. For years, we have always strived to leave our clients satisfied with good, sound customer service, quality workmanship and great aftercare. Often we try to resolve issues over the phone and attend if necessary, especially total breakdowns which we attend to within 8 hrs of the call. We have dealt with many gas and water leaks, poor functioning heating systems and breakdowns. We also carry out gas safety checks and pre-purchase reports, tending to the needs of a group of managing agents. Please try us if you want great customer service, competitive prices, good technical understanding and sound aftercare.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Underfloor heating
    • Power flushing
    • Radiators and central heating
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • Gas installers

  • More Services

    • gas fitter
    • water leaks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
19 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Very efficient
Customer Service
Quality
Value
Chris from Gastrax carried out plumbing works for us. He installed a new boiler pressurised system. installed under floor heating. updated radiators and installed new shower. Chris is very efficient and thorough. Extremely reliable and trustworthy. High recommend to anyone
Customer in Greater London Posted on 16/11/2020 , work completed 13/11/2020
Great work and customer service
Customer Service
Quality
Value
Chris was very professional and knowledgeable. His customer service was great and he helped us solve a big problem with our boiler and heating.
Customer in Surrey Posted on 17/10/2020 , work completed 14/10/2020
Gas Boiler Service
Customer Service
Quality
Value
Chris arrived exactly on time, carried out work in a polite, professional, and efficient manner. Made some genuine improvement suggestions. Cleaned Magnet trap which most service engineers avoid. Peace of mind for another year. Highly recommend.
Customer in Surrey Posted on 12/10/2020 , work completed 12/10/2020
Problems solved!
Customer Service
Quality
Value
I called Gastrax Gas & Heating initially to carry out a long overdue service on my Viessmann boiler. Chris spent a long time cleaning every component without complaint or criticism! In the process, I told him that my house was always cold. He spent considerable time pondering the issues and working out a solution. I accepted his fixed quotation and he came along, did the work changing the system from open to closed, replacing and adding a number of components and cleaning the system fully. It was a difficult job and access was pretty awkward, too. Constantly cheerful, Chris was a pleasure to have around, clean and tidy, too. I now have an efficient system and a nice, warm house! Furthermore, I had a follow-up phone call to check that all was well with the reassurance that I could call anytime if there was a problem. I can’t recommend Gastrax more highly.
Customer in Surrey Posted on 10/09/2020 , work completed 11/04/2020
Highly recommended
Customer Service
Quality
Value
Top marks all round. The service was excellent and very helpful advice given on being able to maintain my heating system. Would recommend to anyone.
Customer in Surrey Posted on 03/09/2020 , work completed 02/09/2020
Excellent shower installation and boiler inspection
Customer Service
Quality
Value
I initially used Chris to inspect a faulty boiler. His efficient and professional approach led me to go back to him for removal of an old power shower and installation of a new thermostatic shower. Chris’ work was excellent and efficient. He worked in a timely manner and incredibly knowledgeable. I would thoroughly recommend him to anyone needing gas, heating or plumbing work, I will definitely be using Gastrax again if needed!
Customer in Surrey Posted on 20/07/2020 , work completed 18/07/2020
Boiler management
Customer Service
Quality
Value
I have used Gastrax previously and extremely satisfied with the work done by Chris. Chris is an extremely experienced engineer who was able on both occasions to identify faults to my boilers at my old and new home that he was able to quickly rectify and he not only saved me having to replace a boiler but fully explained and tracked and traced the fault quickly repairing it and charging me a very good rate. I have recommended him to others who are also very satisfied and impressed with his work. I definitely would recommend him again.
Wendy in Surrey Posted on 14/07/2020 , work completed 14/07/2020
Great initial help and excellent remedial work on my Vailant boiler
Customer Service
Quality
Value
Chris of Gas Trax gave excellent advice and came to view the problem very promptly. He diagnosed the issue, ordered the replacement part plus other protective devices and came back in a couple of days to complete the work. He worked hard, was extremely tidy and considerate and finished the job in half a day. He advised me on running the boiler going forward and assured me that he would return if there were any further problems. I strongly recommend Chris of Gas Trax as a reliable, efficient, and knowledgeable boiler technician.
Customer in Surrey Posted on 14/07/2020 , work completed 10/07/2020
Efficient, honest and friendly service - highly recommend
Customer Service
Quality
Value
Tenants boiler broke on a Friday - we called Chris who responded same day and carried out a temporary fix to help over the weekend until he could get and install a permanent part which was on the Monday - such a fast and efficient service. Tenant very happy. Price reasonable too. Chris is highly knowledgeable, honest and fast. I can highly recommend.
Customer in Greater London Posted on 24/05/2020 , work completed 18/05/2020
Boiler Service
Customer Service
Quality
Value
Chris is a friendly and knowledgeable gas engineer. Turns up at agreed times. Boiler serviced fully for a reasonable price without any fuss. He also replaced our expansion tank which was failing to work and on his inspection was not fitted correctly in the first place! After adding some new pipework and repositioning it, it now looks neat, tidy and professionally fitted. This is the second time I have used Gastrax Gas & Heating. I would highly recommend Chris, as he takes pride in his work, is reasonably priced, works tidy and is a pleasure to have in our home.
Customer in Surrey Posted on 18/05/2020 , work completed 13/05/2020