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Gastrax Gas & Heating LTD

Profile thumb screen shot 2020 05 26 at 13.45.20

4.9

23 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

We are a team of experienced gas and heating engineers of 15 years. We specialise in all forms of domestic heating systems including combi boilers, conventional systems, Megaflows and underfloor heating. For years, we have always strived to leave our clients satisfied with good, sound customer service, quality workmanship and great aftercare. Often we try to resolve issues over the phone and attend if necessary, especially total breakdowns which we attend to within 8 hrs of the call. We have dealt with many gas and water leaks, poor functioning heating systems and breakdowns. We also carry out gas safety checks and pre-purchase reports, tending to the needs of a group of managing agents. Please try us if you want great customer service, competitive prices, good technical understanding and sound aftercare.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Underfloor heating
    • Power flushing
    • Radiators and central heating
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • Gas installers

  • More Services

    • gas fitter
    • water leaks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
23 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Super Efficient
Customer Service
Quality
Value
Chris is a star! - We have troubled him on numerous occasions in past 18 months at odd hours. He always picks up the call within 2 rings while focusing on quick solutions to put our mind at ease. We have had a broken system wherein the hot water was broken but the central heating was fine. Chris figured out within minutes and fixed it within 30 minutes. We highly recommend Chris for professional no nonsense advice on the Boiler / Heating / Plumbing.
Customer in Greater London Posted on 25/02/2021 , work completed 25/02/2021
Boiler service
Customer Service
Quality
Value
Excellent service, very professional, reliable and friendly! Highly recommend! Will definitely use again.
Customer in Surrey Posted on 04/02/2021 , work completed 02/02/2021
Outstanding
Customer Service
Quality
Value
Honest, communicative, timely, tidy, helpful and a proper nice bloke. Restores faith in tradesman. Everything explained clearly and unflappable. Will be used again and again by this household.
Customer in Greater London Posted on 22/01/2021 , work completed 21/01/2021
Replacement of Port Zone Valve
Customer Service
Quality
Value
Chris inspires confidence - he fixed the problem in a calm professional manner and explained clearly what he had done. I have already recommended him to a friend.
Customer in Greater London Posted on 12/01/2021 , work completed 08/01/2021
Very efficient
Customer Service
Quality
Value
Chris from Gastrax carried out plumbing works for us. He installed a new boiler pressurised system. installed under floor heating. updated radiators and installed new shower. Chris is very efficient and thorough. Extremely reliable and trustworthy. High recommend to anyone
Customer in Greater London Posted on 16/11/2020 , work completed 13/11/2020
Great work and customer service
Customer Service
Quality
Value
Chris was very professional and knowledgeable. His customer service was great and he helped us solve a big problem with our boiler and heating.
Customer in Surrey Posted on 17/10/2020 , work completed 14/10/2020
Gas Boiler Service
Customer Service
Quality
Value
Chris arrived exactly on time, carried out work in a polite, professional, and efficient manner. Made some genuine improvement suggestions. Cleaned Magnet trap which most service engineers avoid. Peace of mind for another year. Highly recommend.
Customer in Surrey Posted on 12/10/2020 , work completed 12/10/2020
Problems solved!
Customer Service
Quality
Value
I called Gastrax Gas & Heating initially to carry out a long overdue service on my Viessmann boiler. Chris spent a long time cleaning every component without complaint or criticism! In the process, I told him that my house was always cold. He spent considerable time pondering the issues and working out a solution. I accepted his fixed quotation and he came along, did the work changing the system from open to closed, replacing and adding a number of components and cleaning the system fully. It was a difficult job and access was pretty awkward, too. Constantly cheerful, Chris was a pleasure to have around, clean and tidy, too. I now have an efficient system and a nice, warm house! Furthermore, I had a follow-up phone call to check that all was well with the reassurance that I could call anytime if there was a problem. I can’t recommend Gastrax more highly.
Customer in Surrey Posted on 10/09/2020 , work completed 11/04/2020
Highly recommended
Customer Service
Quality
Value
Top marks all round. The service was excellent and very helpful advice given on being able to maintain my heating system. Would recommend to anyone.
Customer in Surrey Posted on 03/09/2020 , work completed 02/09/2020
Excellent shower installation and boiler inspection
Customer Service
Quality
Value
I initially used Chris to inspect a faulty boiler. His efficient and professional approach led me to go back to him for removal of an old power shower and installation of a new thermostatic shower. Chris’ work was excellent and efficient. He worked in a timely manner and incredibly knowledgeable. I would thoroughly recommend him to anyone needing gas, heating or plumbing work, I will definitely be using Gastrax again if needed!
Customer in Surrey Posted on 20/07/2020 , work completed 18/07/2020