Viewforth Glazing

We would like to praise Viewforth Glazing for their maintenance guarantee. In twenty fourteen we asked Viewforth Glazing to fit a new door. As we live on a slope we have a bit of subsidence and the door has, over the course of time, become slowly stiffer to lock and unlock. Viewforth Glazing's guarantee covered problems with the frame, so we have twice asked them to come out and adjust the frame and hinge. Both times they have come out and resolved the problem efficiently.

I ordered a clear glass splashback to protect and cover new wallpaper placed above the kitchen hob. It took longer than expected to arrive but my decorator was able to accommodate the small delay. When the glass was due to be fitted on 14th December, it turned out that it had been measured incorrectly and now I cannot use the hob throughout Christmas and New Year until the replacement is fitted. I requested information on a firm date for the glass to be fitted but have been told this is not possible as it could be a waste of their time if the glass does not arrive on the due date. They have already wasted my time and made life very inconvenient over Christmas. I post this and will update when they finally complete the work.

Had a large mirror fitted on to tiled area in bathroom. Brian and Clark did a great Job. I thought they were both polite, professional and very organised tidy workmen. Well done guys. Very pleased. Would have no problem recommending this company.

Refurbished my flat's 5 large wooden sash windows. Am very happy with the job. The initail assesment of work needing done was fair and matched the final invoice. Team of 3 (Jason, Bryan and Clark) were friendly and professional, got the job done quickly and efficiently and cleaned up after themselves. Am very happy with the final result and would recommend.

For years and multiple flats, I've had Viewforth Glazing doing repairs and fixing things like sash ropes and was really happy with their work and attitude. Last time I called on them, I needed to repair extensive rot in an older property, based on the house survey recommendations. The estimator was very confident about the work required, and a team came out over several days to to do the work. Once completed, the guy painting and waterproofing the windows kept on finding rot still present, and Viewforth sent out two different teams to fix the work, which in the end was never adequately resolved. At no time did the firm send out a foreman, the original estimator or anyone senior to look at the work. Had email correspondence, with extensive photos of the issues, and had a face to face with the managing director, Kelvin, who said there were no grounds for complaint, never mind a refund. So no satisfaction there. In the end, based on recommendation from our painter, another glazing firm did the work all over again - they found tons of rot and did a great job in replacing and repairing them. The job happened a couple of years ago, but still the same management - I would recommend asking if the firm quality checks the work with a foreman afterwards, especially if there are any snags. Or use them for the simpler work.

Viewforth Glazing supplied and fitted a replacement sash to an existing sash & case window and carried out a number of minor repairs to the other windows throughout the house. Overall their work was carried out in a very professional manner by a very helpful and courteous staff and all decoration and furnishings were protected and left in pristine condition. Although there was a significant delay in fitting the replacement sash due to Covid-related material supply problems, I was kept fully informed at all stages. The final bill was for exactly the same amount as the original quotation. I would have no hesitation in recommending Viewforth Glazing for any new windows or window repair work.

This is my 3rd flat where Viewforth Glazing have replaced the windows with quality Double Glazing Units. The pre sales is handled by Colin who is very easy to get along with and provides a quote quickly. I think he also schedules the work. The guys who did the work made an excellent job, were very clean and more than happy to deal with any requests. Personally having used them before I would not go anywhere else because Double Glazing is a major cost and you want it done correctly. I have 100% confidence in them that is why I feel comfortable with them. You know you'll get an excellent job. I can 100% recommend them.

Was very pleased with work carried out to replace a pane of glass. Not only was it done quickly and efficiently, but it was carried out professionally by staff who were respectful and courteous. Everything was left as it was with all mess cleared up. The price was also very competitive. Will definitely use again and would recommend.

Viewforth measured, ordered and fitted a glass splashback for my kitchen. The glazier who took the measurements made sure I was involved in how the kitchen would look, making sure I was aware of my squinty walls, and suggesting the best fit because of this. The manager (Tony) quoted me a very competative price over the phone. After a quick visit to the showroom to choose the glass from the large selection it was ordered and fitted within a few weeks. The fitters were friendly and did an excellent job. They used PPE due to the current pandemic. The manager also asked me if I was happy with everything and how the job had gone. The splashback has added the final touches to my new kitchen.

The lockdown caused by the coronavirus crisis delayed the installation of secondary glazing to my bedroom window (a swing-open small window). I was contacted immediately once the firm was re-opened and the work arranged for the following week. The workmen turned up at the time arranged and commenced the job without delay. They were friendly and completed the job with the minimum of fuss, tidying up as they went along. I was impressed with their work and the manner in which they carried it out. A fine job and I heartily recommend this excellent local firm.