Installation of new replacement boiler
Importantly they returned phone calls promptly. All representatives turned up on time and rang ahead to say how long they would be. Minor administrative errors were quickly corrected when I pointed them out. Installation team was friendly and work completed satisfactorily.
Customer in Greater London
New combi boiler
I’m so happy with the new boiler and the job, Mr John Hyland Was very friendly and professional, top man thank you Mr Richard Lundie Technical Surveyor was very advisory thank you
Customer in Greater London
Installation of new combi boiler, replacing a broken system boiler and removing cylinder and tank. Initial visit, survey and installation - everyone was helpful, answered all my questions and gave me confidence. Michael did the installation and was superb, worked very hard and new pipes were very well sited, high recommended.
Customer in Greater London
great boiler replacement job
Glowarm replaced a boiler in my flat in Richmond. From the beginning to the end it was a very positive experience: a competitive price, friendly and helpful communication, work completed to a very high standard within schedule. I can strongly recommend Glowarm.
Customer in Greater London
Professional and reliable
Glowarm serviced my boiler for many years and I was very happy with the workmanship. I had a new boiler and 3 radiators installed within a day and to budget. The fitter arrived on time, carried out the work efficiently and left everything clean and tidy. This included alterations to the kitchen cupboard housing the boiler.
Customer in Greater London
Very clean, tidy workmanship Job was completed in a day with minimal fuss. Highly recommend these guys if you need your boiler changed. Vin KP
Customer in Surrey
Very professional, clean and quick. No complaints whatsoever. Would recommend to anyone.
Good solid work
Barry gave excellent advice. Good solid trustworthy workmanship. Clear contract and details of offer. Standard of workmanship great. I'm now toasty!!
Customer in Greater London
The whole process to finding the right boiler, price and planning, went exceptionally good and simple. Installation was completed in a day and our Worcester Greenstar 30i Condensing combination boiler working as expected and the Worcester WaveTM Smart thermostat is a plus. We are very happy wit the professional service from to start to finish.
Customer in Greater London
Great price, efficient installer, end result perfect.
I needed my central heating completely replaced, with additional radiators, but retaining the current boiler which is only 5 years old. The price was by far the cheapest of the 4 companies contacted, and whilst one company advised it would take 10 man days, the engineer / installer only took 3 days. All pipe work was neatly done, including work under the floorboards. My house is on 3 stories, but this caused no problems for Glowarm. The was no damage to the property, and upon completion, everything was tidied-up and cleaned. There have been no leaks and the new radiators are really efficient. I am really pleased that I employed Glowarm, and I would recommend the Company to my friends.
Glowarm fitted a new boiler and radiator. The pre-sale explanations were in depth and honest - on the day the team were on time, efficient, friendly and left the area spotless. Overall Glowarm were excellent on service and value.
Prompt and professional.
Have used company in the past for servicing and repairs. Always helpful and efficient. If running late, always rang to let me know - unlike some who never turned up or apologised!
Excellent work and customer very happy
The job was to install a new boiler and new pipework and attach to existing radiators in a 1930s flat, detaching the existing system from the estate-wide heating system, so creating a self-contained heating and hot water system for a 3-bed flat. Everyone in Glowarm did their job very well - from the initial survey and quote from Richard (this was done a year ahead of the time slot booked), the actual work undertaken by Mark and Gary and their sons, and the admin undertaken by Barry. The works were done on time and to an excellent standard, and some good solutions were achieved to the complexities of the project.
Excellent professional service from start to installation & completion. The team of plumbing engineers performed their tasks diligently and efficently
Glowarm were mandated to install and commission a new independent central-heating (combination boiler) with new radiators and a towel rail and new hot and cold water pipe systems in my entire flat. The team of plumbing engineers who executed this work did an excellent job - their workmanship was of a very high standard, they were neat and very tidy during the entire installation process. Glowarm consulted with me at each stage and, importantly, were prompt in responding to my queries with clear explanation and practical advice. Well done the team!
Honest, very tidy & hard working!
I had a quote from Glow-warm which was very reasonable, this was for a full central heating installation. The work was carried out by very polite, hard working, very knowledgeable & friendly engineers, the job was completed very quickly, efficiently & with excellent workmanship. Everything they quoted for & promised was done without fuss, trouble or problems, I would highly recommend this company, it's methods & staff. Many thanks for a great job well done!!
Glowarm were one of three companies I approached for a quote for a new boiler. I had a face to face visit immediately from them and an honest quote. The other two kept messing me about and wanting me to take photos of my old boiler and plumbing and email them to them. Then they kept emailing and phoning me without referring back to their old phone calls or emails and asking for more information. They came across as incompetent. Glowarm were a local (Mitcham) independent, long established family company who proved to be fast, efficient, reliable and professional. I would recommend them without hesitation.
From the quote visit, to the installation of a replacement central heating boiler and fitting of extra radiators to my home, Glowarm were polite, efficient and the installation was completed without any problems. I definitely recommend this company.
Arrived on time Fitted new boiler quickly, neat job and no mess.
Great service from the team at this company from quote to supporting us through all the after installation snags. Customer service was excellent throughout. The installation team team was very friendly and efficient, no matter what, turned up after hours when we had concerns and always helpful. Replacing a boiler is a big thing, and it was very re-assuring to have the installation manager and the team listen to our concerns, give help and guidance, do the necessary to check on things, and re-assure and support us when it looked like we may have a major problem. Fortunately it turned out to be a small thing with a big impact, but you held our hands all the way. Thank you.
Glowarm is a highly efficiently run company. From the first survey until completion of the new boiler installation, there was not one problem. Will recommend to others. Very impressed, of Epsom Downs.
Full Central Heating installation and Boiler
Glowarm offered an absolutely brilliant service from the quotation to the full central heating installation, there engineers especially Joe were hardworking, polite and went out of there way to advise and help you. We would highly recommend them a superb family run business. 23/12/17 Sutton, Surrey resident
Excellent service throughout
I'm writing to say a big 'Thank You' for the excellent and professional service I received from Glowarm, from my initial contact for a quotation, right through to the completion of the job. The heating engineers were very helpful, friendly and polite and did a splendid job. Thanks again!
I have used this company for 17 years. They have recently installed a new boiler and radiator for me. I cannot praise them highly enough. They are most professional, efficient, and offer excellent value for money. In addition, they are extremely nice people to deal with.
Would recommend to friends
The job was done well and I would recommend them to my friend for their boiler installation.
Installation of a new glow worm25 boiler.
I had a warranty for my old boiler which was over 10 years old which had been serviced by Glowwarm, for a number of years. All prior services and repairs work carried out by Glowwarm with no problems whatsoever. And I guess my old boiler had seen better days, upon a standard repair I was made aware, it was no longer cost-effective. The old boiler was in a built in cupboard, which I was worried about in regards to the new boiler being able to fit in it. True to the engineers word, the new boiler fitted in it with no problems, excellent job carried out from start to finish. Thank you Glowwarm *****
From quotation phase to the installation of the new boiler the service was excellent. Highly recommended.
Friendly, fast and tidy.
Glowarm installed a new combi boiler for me. All of their personnel, were friendly, fast, helpful, tidy and obviously very skilled. They even took great care not to let my dog escape from my garden! I would thoroughly recommend them with no hesitation.
Professional quotation, excellent price and speedy service
Glowarm came to check my broken boiler through the insurance company and recommended a new boiler (old one was 25 y/o). They were super easy to deal with and professional in their communications. Their quotations were fair and explained in a way in which it was easy to understand. The fitting was extremely quick and tidy. I'd not hesitate to recommend.
Though the engineer hit a couple of unforseen snags. I was kept informed and his problem solving spot on. Job done on time and work area clean on completion
Excellent job overall
The whole experience was excellent. I have no hesitation in recommending them.
New boiler and radiators
The sales engineer visited, and explained what type of boiler would best suit our needs, making a saving on what we had expected. This meant we could also change some old and inefficient radiators. The installation team came on time, were efficient and tidy, were able to add an extra radiator at short notice. All men were very helpful.
Which? Trusted Traders Consumer
(Reviewer did not use service)
Brilliant service from start to finish!
From the initial visit and quotation through to completion of the installation, I cannot praise this company enough. I have to confess I was dreading having a new boiler - you hear such horror stories about the mess and inconvenience and I have cream carpets in the bedrooms. So I was very pleasantly surprised when the engineer completed the work efficiently and cleaned up any mess that was made. The only way I know I have had a new boiler fitted is because the house is warm and snug. Thank you.
First class job
Everything from quotation to the commissioning was completed efficiently and with care and attention to detail.
An excellent company to use. Arrived on time, did a first class job and were very clean. Professional from start to finish.
Great work and quick
The trader turned up on time and got on with the work with minimum inconvenience to me.
A job well done!
Glowarm fitted a new boiler, replacing a boiler that was over 20 years old. The job was completed efficiently in one day. I was impressed with their work from giving a quote through to installation, and would be happy to use them again.
Glowarm were very professional, organised knowledgeable, informative and efficient. They made the whole process go very smoothly. Communication with them was excellent. The guys who installed the boiler and heating system were methodical, organised, tidy, mindful, polite and professional. I am delighted with the services I received and strongly recommend this company.
Very professional & prompt
The engineer was the best engineer I have ever met In every aspect of the installation.
Great and efficient service.
Great customer service and efficient and tidy workmen, we had a brand new central heating system installed and from beginning to end glowarm were fabulous. They arrived on time and when they said they were going to and explained everything as they went along. Faheem and his colleague were lovely and worked hard all the days they were here. Thank you very much to glowarm who I will be recommending to others.
Prompt and professional
Highly recommended with no hesitation. I would use them again. They were so helpful, I would use them again.
Well organised and executed
Well organised and efficiently carried out by pleasant hard working operators.
Glowarm provided an excellent service. I have no complaints whatsoever.
W Joan, Surrey
A very good job on time
The trader was early in the morning, quick, professional, easy to understand when explained about to maintain my boiler & timer. So all in all a very good job.
Pleasant engineers. Clean & tidy. Good job
Efficient & friendly service
The sales person was helpful, friendly and not pushy. The installer arrive on time used, dust sheets and installed the boiler and made good holes to inside and outside brick work.
Glowarm Central Heating Ltd fitted a new boiler and made good the external pebbledash shortly after the engineer left an unexpected thunderstorm washed away the pebbledash. Glowarm sent a tradesman to repair the pebble dash a couple of days later.
Excellent, quality finish
Professional, good quality work & finish. Kept us informed of work throughout duration. Addressed concerns and were open to specifics. Would recommend.
Prompt & professional
Excellent service, have been a customer for 21 years.
Excellent job: engineer friendly, v. efficient. Boiler and hot water cylinder fitted without undue disruption. Although without heat for three days, portable heaters offered (which we declined) engineer (Joe) left all areas clean. Would recommend this company highly.
Professional & courteous
From salesman to Adam Dedman who was the engineer, I found they were all very polite, well informed and extremely professional.
Exceeded our expectations
Well presented and professional. Reliable and punctual. Great communication and customer service. Detailed explanation, advice and quote. The whole process was smooth, well organised, professional, efficient from day one to the end. Simply great!
No fuss, no rush, all good
They gave a date and came and started. The worker was neat and caused minimum discomfort. He took his time and finished within the specified time.
Great Service & fairly priced
Incredibly thorough, knowledgeable and friendly. The surveyor they sent was fantastic & the fitter was superb. Great service and fairly priced
Prompt and professional
I first used Glowarm Ltd around 14 years ago to install my heating system. The customer service and quality of work then was 1st class. They have always serviced my system. Again customer service 1st class, so I did not hesitate for them to install a new heating system. Their technical surveyor was most helpful. The work carried out by the gas engineer you could not fault in any way. Again, first class work carried out by a first class company.
Would definitely recommend Glo Warm to fit a new boiler. The work was carried out within the time frame they said it would take. The guy who fitted the boiler was friendly, arrived on time and really helped us out so that we had a working shower. He was tidy and kept me updated on the process I can't no fault Glo warm.
Very happy with the new boiler
After shopping round for 4-5 quotes, Glowarm came out with one of the most competitive for our boiler replacement. They clearly aim for high customer service and also know their stuff. During the installation itself they were let down by the no-show of an electrician they had sub-contracted, but apart from that they were great. Even when the project turned out to be more complicated than first thought, they came up with good solutions and didn't charge extra. Very tidy, good standards and a pleasure to deal with.
I am very satisfied with the workmanship. Workman carried out his role, removing old heater & replacing new heater. I give him 10 out of 10. Glowarm carried out my yearly service on old heater for many years, Steve was the workman, who was very good & very polite.
Final job good
Electrical work required alteration but when corrected was fine.
Glowarm quoted a competitive price for boiler replacement and related work. They can't on the day agreed and, impressively, completed the work in one day.
Reliable & professional
I felt I was in good hands from the survey, specification & work done. It was exactly what I wanted, done efficiently & good value for money with 10 year guarantee.
Thank goodness for Glowarm
Having had no boiler for over 6 weeks, due to the failings of the company that my insurer had chosen to provide the (initial) service with, I was delighted to receive an acceptable quote for a replacement boiler that was installed with proficiency and care
Prompt & professional
In & out - 'smooth operation'.
Glowarm did a fantastic job by making sure that my installations went well as planned. I am very impressed and will certainly use them again.
Edward Joseph, Surrey
New Boiler Installation
Quick and Smooth. Answered all questions/clarifications. Very friendly. Finished much quicker than told. Very happy and pleased. Will recommend. One recommondation. I realsed that one of the plumber had "something" on their shoes which created a kind of stink in the house. When the Virgin Media guys came to setup the broadband they wore a kind of plastic cover over their shoes just to ensure nothing stays behing. You can implement the same idea to leave nothing to chance. Nice work otherwise.
Glowarm boiler installation 2 of 2
Gary was most professional at all times and took a pride in his work. He explained to me at all stages what he was doing. I was amazed at the high quality of his work, a case in point being the bricking up of the flue and the precision measurements he took to installing tubing. The arrival of the electrician was spot on as was the initial delivery of the boiler itself. I cannot emphasize enough how pleasant the whole experience was. Truly outstanding company and individual! 10/1
Glowarm boiler installation 1 of 2
I cannot fault the whole experience in the installation of my boiler. Gary arrived punctually on the Monday and immediately set to work in a calm and efficient manner. He had removed the 3 tanks in the loft (unruffled after I had stated I thought there was only 1). He cleared debris at all staged, tidying up as he went along. The airing cupboard tanks despite their bulk and weight were removed as was all related piping. The preparation for the insertion of the boiler was exemplary.Review 1 of 2
Kitchen & Bathroom refurbishment
James is a very helpful young man giving a good quick quote and promptly and efficiently carried out the project to a very high standard. There will certainly be more jobs from us. Well done
Service from Glowarm
Following a terrible problem with our previous heating engineers that left our heating system/boilers in a dangerous state Glowarm came to our rescue. They did a thorough technical assessment of the needs of our buildings, an itemised costing and comprehensive report together with excellent customer service. I found their engineers were highly experienced and proficient, I am more than happy with the service our charity has received so I would highly reccomend Glowarm for their professionalism.
Replace boiler and optimise heating system
It has been a pleasure working with the team at Glowarm. In particular I would highlight three aspects of their professionalism: 1) they invested the time to fully understand the heating problems in my house and to propose a range of solutions, 2) they took pride in their work and did a neat job and 3) they were responsive to my phone calls and scheduled the work without delay. I look forward to working with them again in the future when required.