Grays Locksmiths Ltd

Danny and Luke from Gray's Locksmith came today to repair a faulty door handle. I had only rung the day before for an appointment! They were punctual and polite. They clearly explained what the problem was and quickly repaired it. They charged the quote price. I'm thrilled with the result! I had used this firm many years ago and I'm pleased to know the firm is still providing great customer satisfaction! Julie

They came promptly to look at my broken window catch; the guy didn't have the required parts but insisted on doing a short term fix so I had it in a usable state while they were sourced, and then came round a few days later to sort it out properly. Now it's like new. Very pleased with the efficient service, highly recommended.

Great service from Grays. Danny answered my initial call immediately and the job was completed within the hour. Front and back door locks replaced in 10 mins. Danny was friendly, informative and gave us advice. I would highly recommend this company. Danny is a star!

Danny was so helpful and informative when he came to sort out my door which would not lock. Would recommend this company 100%

Very good work, trustable, good advice, solve two problems in less than 20 minutes in a super professional way.

We have UPVC porch doors, installed over 25 years ago, but recently noticed that the latch on the door was permanently stuck inside the door mechanism, so we were unable to close the door with the latch, however, with the handle upwards, the latch did protrude, so we were able to close, properly secure and lock the door. I did try a recognised lubricant on the latch but it didn't work, so I contacted Grays Locksmiths as they repaired locks on UPVC doors. I was contacted by Andy who arranged for Luke to call round to see what he could do. Luke was friendly, helpful and straight away, got on with the job of examining the door but had to remove the locking strip to see what the the problem was. He established that it was likely to be the mechanism that needed to be replaced but that this particular part was now obsolete. He took pictures of the locking strip/mechanism and measurements and said they would contact some of their suppliers for a replacement part and that I would hear from them in a few days. A few days later I received a call from Andy who informed me that although the part I needed was obsolete, they had found a compatible door locking strip and mechanism which would fit our door and we arranged convenient date/time for Luke to call. Luke came today to replace the locking strip and mechanism and asked me to try the new lock out and it worked brilliantly. Many thanks to Andy/Luke for a fantastic service. I have no hesitation in recommending Grays locksmiths.

I needed a panel replacing on my back door, to get rid of an old cat flap. It's a job I have put off for ages, and I wish I would have contacted Grays Locksmiths much sooner to get it sorted. Excellent service, great price and very friendly. I would highly recommend them to anyone in the area looking for high quality work.

Business like, friendly and honest. Not incredibly cheap at £150 to fix a broken patio door lock (I'm clearly getting old) but he had to replace the lock gearbox (I could see how the old one had fallen apart) and it took him half an hour. So with travel, time, parts, expertise it was pretty reasonable. I'd certainly use them again.

Called on the morning of the 11th, quick, polite response on the phone including prices, the engineer came that afternoon and fixed the lock system very pleasant gentleman engineer, clean and tidy in his work would definitely recommend this company.

Danny arrived on time and simply got on with the job in a professional yet friendly manner. Totally trust worthy. Job done . Thank you Danny.