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Trusted Traders

GreenThumb Haywards Heath, Horsham

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
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4.6

12 Reviews

About

At GreenThumb Haywards Heath & Horsham our team consists of 14 staff, including 9 professionally qualified Lawn Advisors. We treat over 8,000 lawns each year, with each customer generally receiving at least four seasonal lawn treatments annually.

As well as seasonal treatments, we offer autumn/winter treatments, including scarification and hollow-tine aeration, which deal with compaction, removing thatch and keeping moss at bay.

We also carry out specialist treatments for fungal diseases, such as Red Thread, and Nematode treatments for lawn pests, such as Leatherjackets and Chafer grubs.

As the lawn treatment company of choice in the area, we combine high quality exclusive products, with a knowledgeable, efficient, reliable and friendly service. So, for a lush, green, weed-free lawn you can be proud of, call us today for a free, no-obligation quote and survey.

We deal with postcodes: Haywards Heath BN8 (sector 4), RH15, RH16, RH17, RH18, RH19 Horsham RH10, RH11, RH12, RH13, RH14

What we do

  • Lawn Care

  • Gardeners and landscape designers

    • Lawn treatment
    • Weed control
  • More Services

    • scarification
    • aeration
    • lawn pest control
    • lawn renovation

Customer reviews

Reviews summary

4.6
12 reviews
Customer Service
4.6
Quality
4.6
Value
4.6
Sort by
Professional efficiency
Customer Service
Quality
Value
Aeration, scarification and partial re-seeding carried out by two operatives quickly, efficiently. Left garden tidy, and very courteous during conversations with me.
Brian, West Sussex27/10/2017
Lawn scarification & aeration
Customer Service
Quality
Value
The 2 gentlemen doing the work were pleasant & polite, gave some good tips for continuing lawn care.
Athene, West Sussex26/10/2017
Better Services out there
Customer Service
Quality
Value
I use GreenThumb because I don't have the time to care for my lawn regularly (Busy job/Life). I feel their customer service is fragmented if you email yes, they get back to you but my operative can vary so much. When you have a treatment with the granules they are left all over my patio and side paths/I had a scarification once and my 8 year old could have done a better job for that amount of money. I recently wrote a very honest questionnaire which they sent me - I've heard nothing back. My spring treatments are done early summer - always then late thereafter - I ask why and nobody replies. For me I put up with it but they are far from what they promote as a service.
J, West Sussex29/09/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 09/10/2017)
Dear J, Thank you for your review. I am sorry that you’re not entirely happy but pleased that you acknowledge our quick response to communications, since this is something we work hard at. If an issue arises, then we can often have a supervisor on-site the same day - even if it’s simply to answer a query. We honestly don’t believe there’s another company that will do this. I understand your frustration and hopefully, I can address your points to your satisfaction: Our fertiliser is applied using a broadcast spreader. Using it is a bit of an art, but an overlap is intentional, otherwise there is a risk that the edge of the lawn will get missed. The fertiliser prills will roll a long way but we can issue notes to our operatives to try and minimise the overlap for you. Many of our customers have their own ideas about what makes an ideal scarification, but we carry out around 1500 each year at this branch with only a handful of complaints or queries, all of which are easily resolved. I am not clear from your review exactly what aspect of your scarification it is that you are unhappy with. Our questionnaires are sent from a central location and the comments we receive are anonymous. Therefore, we cannot respond to them. However, the issues you raise are easily remedied including a shifting of your treatment to an earlier slot in the treatment period. If you wouldn't mind contacting us by email to identify yourself I should be most grateful. Kind regards Mark
My review
Customer Service
Quality
Value
Honest & reliable workmen. Their product does the job.
V G, West Sussex14/06/2017
Efficient and regular.
Customer Service
Quality
Value
I have had GreenThumb for several years now. They are not cheap, but they do a good job. I have quite a large lawn, and it is completely weed free. As they say, they can do the job more efficiently and probably cheaper than I can do it myself.
Which? Trusted Traders Consumer13/06/2017
Reliable and professional
Customer Service
Quality
Value
I've been using them for several years, they do an excellent job. Very reliable and courteous staff.
Kenneth, West Sussex06/06/2017
Prompt and professional
Customer Service
Quality
Value
GreenThumb have cared for our lawn since 2007. They have turned it from a weed-strewn meadow to a lush green sward which attracts admiring comments.
Peter, West Sussex02/06/2017
Always happy with service
Customer Service
Quality
Value
We have been using GreenThumb for some years. Our grass is vastly improved and free of weeds. Always friendly, polite and punctual.
Robert, West Sussex02/06/2017
Prompt
Customer Service
Quality
Value
Had them successfully twice so far.
Which? Trusted Traders Consumer01/06/2017
Prompt & professional
Customer Service
Quality
Value
Proof of the pudding is in the green grass! Simple, effective service, reliable and efficient. Smart vans and smart operatives.
Adrian, West Sussex30/05/2017