We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies as per our policy which also explains how to change your preferences.

Endorsed by

Which

?

Trusted Traders

Groves Gas Ltd T/A Groves Gas

Logo on white
Profile thumb fb profile

5.0

8 Reviews

About

Groves Gas is a family centered business founded in 2006 by technical gas engineer Shaun Groves. The company provides a professional gas service through a friendly family run business that always puts the customer first by delivering outstanding customer service.

Groves Gas has since established itself as one of the leading independent gas, plumbing and heating specialists in South East Wales. All our work is guaranteed and conforms to the latest standards and regulations.

• British Gas Trained Technical Engineers
• Gas Safe & HETAS Registered & Approved
• Accredited Worcester Installers
• Advanced Vaillant Installers
• Combined 53 years experience
• Servicing, repairs and installation of all gas appliances
• Servicing, repairs and installation of solid fuel domestic heating appliances
• Servicing, repairs and installation of Warm Air Central Heating systems.
• Fully insured

What we do

  • Electricians

    • Electrical installations
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas fire repair and servicing
    • Gas safety testing and inspection
  • Plumbers

  • Gas installers

  • Fireplace and stove installers

  • Accessories and parts

Customer reviews

Reviews summary

5.0
8 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Great company to deal with, reliable and professional
Customer Service
Quality
Value
Just my luck for my boiler to pack in on the coldest night of the year with snow on the ground. I spoke to receptionist at Groves Gas on Monday morning and she said all the engineers were out but she would contact me when one was available. A short while later I received a telephone call to arrange a time slot for the afternoon. Shaun duly arrived as arranged ( despite the snow on the ground and slippery conditions on the hill near my house ) and was courteous and informative. He quickly diagnosed the problem but parts had to be ordered. He stated the parts should be delivered the next day and he would return to fit them. The following day the company contacted me to say the parts had arrived and arranged a time slot to fit them in the afternoon. The total price for the job was given to me and was very reasonable. That afternoon Shaun returned and fitted the parts as arranged. It was a pleasure doing business with this company who clearly take pride in their customer service. I would not hesitate to recommend Groves Gas to others and will definitely use them again for my plumbing needs.
Thomas13/12/2017
Great Service, Great Staff
Customer Service
Quality
Value
I used this company earlier in September 2017 to replace the exterior plastic pipework from our bath, hand basin and kitchen sink. I've had some cowboys in my time but these are the good guys! The lady on reception was very helpful and courteous, and the guys that came out to complete the work were similarly professional. I would have no reservations in engaging the company again should I need to. Thanks very much
Philip Diggins22/09/2017
Excellent, very pleased.
Customer Service
Quality
Value
Very pleased, would most certainly recommend them and use them again. Left everything clean and tidy, and were very pleasant and polite.
Anita, Gwent04/08/2017
Totally recommended
Customer Service
Quality
Value
Where do we start. Shaun & his team completely refurbished our house from top to bottom & what a transformation it was. New flooring, tiling, new doors, plastered walls, new fitted kitchen, new WC, wet room shower & toilet, new electrics & of course a new central heating system. The list is endless and could tell you so much more but I haven't got the time & so much already said in all the above comments, But Groves Gas had & took the time to get everything right. Thank you to Shaun, Kirsty & all your team for you professionalism & I HIGHLY recommend you & your team to anyone & when needed in the future, yours is the only number we'll need.
Fletcher6902/08/2017
As always.
Customer Service
Quality
Value
Thank you once again for doing our boiler service. Stan the man was as punctual and courteous as always. Thank you once again for the marvellous job did renovating our bathroom and bringing it up to date.
Robin, Gwent27/07/2017
Which? Local Review
Customer Service
Quality
Value
I thoroughly recommend Groves Gas. They are a very friendly, highly professional, family firm that provides outstanding workmanship and customer service. Their engineers arrived on the day agreed and on time, as promised. They un-installed and removed our old range cooker; then unpacked, moved and installed out new range cooker with no fuss and the absolute minimum of disturbance. Fantastic job. Really nice people. My only regret is that I didn't come across them sooner, having been let done by two other installers. Will certainly be using them again
gardenwall28/04/2016
Which? Local Review
Customer Service
Quality
Value
I can thoroughly recommend Groves Gas for their professional, friendly approach and excellent customer service. I'm about to move into my parents' former house and needed some radiators replacing. The work was carried out to a very high standard and (in one newly decorated room) the engineer offered to paint the wall behind the new radiator at no extra cost. There was no charge for a follow-up amendment to the positioning of one radiator either. I would always choose a local family business over a greedy national one, and I'm so pleased I went with Groves Gas!
celiarosejackson15/06/2012
Which? Local Review
Customer Service
Quality
Value
Our combi boiler broke over the Christmas period, we called out Groves Gas who had no problem coming the following day, he checked the boiler found the problem came back and fixed it, I found them to be very helpful and knowledgeable in their line of work he explained everything that he was going to do, and they were also reasonable price, now our combi is working perfectly and Groves Gas also came back to check that everything was ok, We would recommend this company 100%
lynn44428/01/2009