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Endorsed by

Which

?

Trusted Traders

H & H Video and TV Ltd -Samsung Service Centre

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5.0

5 Reviews

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

Having problems with your Samsung Home Appliance?

If your Samsung refrigerator, washing machine, oven or another home appliance isn’t working properly, it may be in need of repair.

You can have your product repaired in your home, by authorised Samsung experts, without it affecting your original factory warranty. If your warranty has expired, don’t worry, we warranty all repairs for 3 months, for complete peace of mind.

https://www.samsung.com/uk/support/email-technical-question/

https://www.samsung.com/uk/explore/samsung-within/our-brand-story/

https://www.which.co.uk/news/2020/03/what-to-do-if-your-washing-machine-breaks-down-during-coronavirus-isolation/

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
5 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Faultless service, cannot recommend enough
Customer Service
Quality
Value
I have been having numerous issues with my LG OLED TV over the last 6 months and have utilised H&H for repairs under my 5 year warranty on numerous occasions. From their technical knowledge, advice, customer service and professionalism I cannot think of anything that falls below the excellent mark. One example is that my TV experienced it’s 3rd problem in as many months, having previously had two failed panels and now a power board failure rendering my TV inoperable. Reported the fault with the warranty company yesterday and was originally booked in with H&H for Tues but received a call from Rob to say he was doing a job nearby and offered to take it away same day I reported it !! I was worried I would be without a TV for some time, especially in the current COVID environment but I needn’t have worried. That’s what I call customer service. When I phone up the warranty company to book a repair in I won’t let them contract the work to anyone else other than H&H. Keep up the good work...
Customer in Merseyside Posted on 28/11/2020 , work completed 27/11/2020
Endorsement Reference
Customer Service
Quality
Value
Fast and reliable, spot on and done a good job. first class job.
Customer, Endorsement Reference Posted on 14/07/2020 , work completed 09/03/2020
Endorsement Reference Excellent service
Customer Service
Quality
Value
Left for hols and when we got back, our 1,5 year old Samsung TV wasn?t working at all. Didn?t even had a power light on. Phoned Samsung and they said that their trusted technician will contact me to book an appointment, he phoned me two days after, (within the time limit Samsung had suggested) came well prepared to change the motherboard as they knew that it was faulty and he had already ordered before the appointment. Literally 10 min later my tv was working, he connected the WiFi searched the channels, all in all I am very pleased I didn?t pay because the tv was on warranty, but in the future if i need anything again I ll call them.
ElenB, Endorsement Reference Posted on 14/07/2020 , work completed 09/03/2020
Endorsement Reference Tv repair
Customer Service
Quality
Value
Had a faulty screen on a Samsung tv. New screen was ordered as fitted extremely quickly by the trader
Anfield04, Endorsement Reference Posted on 14/07/2020 , work completed 09/03/2020
Endorsement Reference Great service
Customer Service
Quality
Value
appointment made - Engineer arrived on time and was extremely helpful in diagnosing the problem and then resolving the issue
minshur, Endorsement Reference Posted on 14/07/2020 , work completed 09/03/2020