We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Endorsed by

Which

?

Trusted Traders

Hadley & Ottaway Limited

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb hadley   ottaway logo

4.9

263 Reviews

Organisations and Awards

Member of the British Association of Removers

https://www.bar.co.uk

About

Since 1928 Hadley & Ottaway has been a household name for removals, and in particular removals in Norwich. With 90 years experience, carrying out careful shipping, removals and storage services for some of the most discerning clients. No job is too big or too small for our team of expert removals staff.

At Hadley & Ottaway, everyone cares about your move. Many of the removals and office staff have been with the company for years and really understand just how important it is for removal companies to make sure that everything goes smoothly with your relocation. Our experience means that we can make moving home or office as seamless as possible, relieving you of any stress or worry during the moving period.

Our head office is based in the East Anglia region - this is the centre of operations as there is a dedicated training room, where new recruits and 'old hands' learn to pack delicate porcelain, barometers, grandfather clocks and pianos.

What we do

  • Removals

    • Home removals
    • Storage services
    • International removals
  • More Services

    • european removals office relocations piano specialist

Customer reviews

4.9
263 reviews
Customer Service
5.0
Quality
4.9
Value
4.7
Sort by
Excellent.
Customer Service
Quality
Value
They charged a good price, were very prompt, left all boxes, packaging tape that we needed. Turned up on time and were very professional protecting floors. Went above and beyond at the new house. Would recommend to anyone. Amazing service. Collected box quick when I had finished.
Lisa, Suffolk24/01/2019
Excellent service
Customer Service
Quality
Value
I was very pleased with my experience with Hadley & Ottaway. All the way through from the quote stage to completion of the job everything happened just as they said it would. Moving is a very stressful time and anything that can help reduce the stress is welcomed and they certainly did that for me. They delivered ample boxes in plenty of time for us to pack. Our home was uplifted on time and arrived at the other end unscathed and we had enough time to unpack before they arranged collection of the boxes. All the staff were very helpful right the way through too. I couldn't ask for any more.
Customer in Norfolk13/01/2019
Superb service
Customer Service
Quality
Value
We have moved several times over the years however we have never had such excellent service. The removal men were friendly, professional and very kind. The whole move was organised really well and the company made it as least stressful as possible. The men were polite and always attentive. Each item was carried in with care and placed in the correct room or place. Our move lasted for 2 days but it was made to seem relatively effortless. We are still impressed. We can totally recommend this company. They collected our boxes after the move and as usual arrived on time and were totally polite and pleasant.
Customer in Nottinghamshire11/01/2019
Quality job
Customer Service
Quality
Value
The move presented certain problems at both ends but these were met efficiently and without fuss. The work was completed competently and on time by a friendly and well-mannered team.
Patrick, Norfolk07/01/2019
Excellent service
Customer Service
Quality
Value
I was delighted with everything about the service I received from Hadley and Ottaway. They arrived on time, were polite and professional. The office staff were also extremely helpful, would definitely use them again.
Gillian, Norfolk04/01/2019
Will never move house without them
Customer Service
Quality
Value
These lads work so hard. Nothing is too much trouble for them. They are professional and leave nothing to chance. All the time working with good humour and courtesy. I wouldn't consider moving home without Hadley and Ottaway. Have used them three times.
Christine, Norfolk04/01/2019
Excellent service.
Customer Service
Quality
Value
Very efficient, friendly, considerate, made our move as easy as possible.
Anne, Norfolk06/12/2018
Professional and efficient
Customer Service
Quality
Value
Absolutely delighted with the way Hadley & Ottaway dealt with my move. From initial contact to the final move, all staff were helpful, professional & efficient. Cannot speak highly enough of this company. Would definitely recommend them.
Linda, Hampshire04/12/2018
Prompt and Professional
Customer Service
Quality
Value
Complete packing and removal. Excellent service. Reliable, prompt and knowledgeable.
John, Norfolk23/11/2018
Excellent service
Customer Service
Quality
Value
We were delighted with the service provided at all stages of our move. The movers took care of our possessions and loaded and unloaded with care in a swift manner. Could not have asked for any more.
Customer in Norfolk16/11/2018