Harkers sent out an estimator in advance who gave a quote (that we had to chase). We removed high value items (bed, TVs, sofa) and they dropped the price £50. On the day of the move the estimator came out again and checked. Said we removed a lot and dropped the price again. Then complaining started from the movers saying about how there was too much work. We paid for a full packing service and they complained they shouldn’t have to do it. They weren’t careful with anything. We found a lot damaged including a professional telescope. When we contacted Louise in the office she said we intentionally misled them to lower the price and we were “filthy”. They told us it was our own fault.