Excellent service
Our boiler/heating system stopped working on Easter Saturday. We called Corgi as an emergency. Heathland came out on Easter Sunday, assessed the situation and set up the repair and ordered the parts. As it transpired there were several issues relating to our 10 year old boiler but by Friday the boiler with all its new parts was working better and quieter than ever. While the boiler was being seen to I asked if another job could be done outside of the Corgi contract. The job was to reroute the piping relating to the pressure top up. Our pressure top up taps had been placed at the rear of our airing cupboard and were all but impossible to reach. This job was quoted for within a couple of hours and the job was beautifully done on the same Friday that the boiler was repaired. I am very grateful indeed to Heathland for the way that both jobs were carried out; they were professional throughout and the engineers could not have been more courteous and helpful. Would recommend them to anyone requiring a first class, professional, job.
Customer in Surrey
Posted on 15/04/2021
, work completed 09/04/2021
Recommended
Superb Customer Service
Have used Heathland services twice now for different boiler issues with one including a boiler service. When I contacted their customer service they were polite, helpful and spoke with a friendly manner. On both occasions when different engineers came out and diagnosed the boiler issue they explained to me in layman's terms what the problem was, I was grateful for that. The engineers were professional, polite and very tidy once they had done the repairs. When I booked the various appointments they were prompt and on time. Heathlands came highly recommended to me by a good friend who has used their services for a number of years now. They can add my loyalty to their services from now on after previous bad experiences and let downs from other plumbing services.
Michael in Hampshire
Posted on 30/03/2021
, work completed 05/03/2021
Recommended
Broken boiler
My boiler which is under 4 years-old boiler ceased working on a Tuesday . Worcester Bosch ( the boiler was under guarantee ) were unable to come out until Friday so I decided in view of the cold weather to get a local firm . A friend recommended Heathlands and they came out (on the Tuesday) diagnosed the issue. I got the quote within a couple of hours, I agreed it and the work was done that afternoon. Heathlands could not have been more efficient, professional or helpful and I thoroughly recommend them.
Customer in Hampshire
Posted on 03/02/2021
, work completed 02/02/2021
Recommended
Boiler service
This is the second year we have used Heathlands for our boiler service. Very efficient and great value. Always professional and responsive if there are any follow up questions require. I would have no hesitation in recommending heathlands
Customer in Hampshire
Posted on 02/02/2021
, work completed 21/01/2021
Recommended
Superb service and professional staff
I had a recommendation to use Heathlands and I am so grateful. From the booking to the work being undertaken, the whole process was flawless. There were 2 members of the team and both dealt with my problems and all of the items completed. I would have no hesitation in recommending Heathlands.
Customer in Hampshire
Posted on 22/01/2021
, work completed 04/01/2021
Recommended
Great service - very considerate
A very professional service, not only did Nigel do a very neat and efficient installation, he was very patient and accommodating for my over attention to detail that comes with me being an autistic customer. I was open about this with Heathlands because I know such interactions can really raise my stress levels. Nigel was very calm and took the time to work with me to take me through the installation process and check with me throughout that I was happy with the boiler and pipework placements. The installation was in a very restricted space envelope and Nigel happily checked dimensions 3 times to make sure we were both certain that the boiler would fit and none of the pipework would be visible once the kitchen units have been later fitted around the installation. I could not speak more highly of this company from the initial site visit to the support from Maxine in the office and Nigel in the on site work. I will definitely have Heathlands do my annual service and I will recommend them to everyone. Thankyou
Customer in Hampshire
Posted on 20/01/2021
, work completed 06/01/2021
Recommended
EICR requirement
Electrics throughout the house were inspected as they need to conform to EICR standards. The electrician arrived on time, completed the insection quickly and efficiently, all whilst strictly observing COVID protocol. He passed the circuits as good and issued the relevant Certificate.
Customer in Hampshire
Posted on 19/01/2021
, work completed 06/01/2021
Recommended
No heating
Phoned Heathlands as we had no central heating. Spoke to Michael who was very helpful over the telephone and who came out the same day with a selection of possibly needed parts. He was therefore able to fix the problem straight away rather than the usual 'will have to order a part and arrange another visit' which I've experienced in the past with other companies. Previously we had a leak and this was also sorted out quickly. Communication with all members of staff has been excellent.
Customer in Surrey
Posted on 12/01/2021
, work completed 11/01/2021
Recommended
New Boiler in a Hurry for my Tenants
Dissatisfied with the prices & offer from my letting manager, to urgently replace a combi boiler in a rented apartment (15 miles from Heathlands base), I phoned Heathlands who had fitted boiler & immersion system at my home in previous years to see if they could help. Phoned on the Tuesday, was politely and friendly and quickly quoted on the phone, email quote arrived 10 mins later. Was better product & price than I'd been offered elsewhere. On Thursday, old boiler was removed and new one installed and running by end of day. Friday morning, Heathlands engineer turned up to check all was working fine. This company gets my full recommendation, they are very professional, carry out high quality work, take pride in their work and company, helpful, friendly. Quality products and competitive prices with excellent customer service. Well done and Thanks: Chris, Michael and Team.
Customer in Hampshire
Posted on 11/12/2020
, work completed 03/12/2020
Recommended
Great work - friendly and professional
We’ve had a few jobs completed by Heathlands recently from replacing a toilet and basin up to installing a new boiler. On each occasion the engineers were punctual, friendly and professional. They did top class work and tidied up very well after they’d finished. Everyone at the firm has been easy to deal with and communication from them has been great. Highly recommended!
Customer in Hampshire
Posted on 17/11/2020
, work completed 05/11/2020
Recommended
First Class
Heathlands Done our annual service on our Boiler in November Arrived on time and did a first class job and the guy was very courteous. And adhered with all the COVID protocol Trevor Blackburne
Customer in Hampshire
Posted on 13/11/2020
, work completed 02/11/2020
Recommended
Boiler Repair
Quick efficient reliable. Arrived in time slot given. Engineer professional friendly and extremely courteous at all times. Explained what was wrong Part needed arrived very quickly.The work was carried out to a very high standard. I would have no hesitation of recommending Chris and the team of gas engineers. Heathlands Heating are fantastic.
Linda in Hampshire
Posted on 13/11/2020
, work completed 03/11/2020
Recommended
Good from bad
We were referred to Heathlands by our electrical fault Insurers who then walked away from our claim despite having a legal responsibility. That was the best thing as it happened as we asked Heathlands to treat us as a private customer. Their service, attitude and workmanship were first rate throughout. They were thorough, efficient and left nothing to chance, kept us informed along the way and filled us with optimism that they would resolve our issue. No stringing us along, but honest dealing. By early afternoon we knew where the fault lay and the engineer dealt with it. Not only that but he tidied everywhere he had been , cleaning it and leaving the house as it had been before cupboards, beds and all furniture had been moved. We have already recommended Heathlands and would recommend them in preference to any others on every occasion from now on.
Geri
Posted on 11/11/2020
, work completed 10/11/2020
Recommended
Fuse Box Replacement Pendant lights and switches
The electrician was punctual polite and informative explaining things along the way. Very hard working cleaning up as he worked he never stopped till the job was completed.The job was bang on budget and I would not hesitate to use this company again.
Customer in Hampshire
Posted on 03/11/2020
, work completed 30/10/2020
Recommended
Blocked boiler system
Routine call out for diverter valve failure through Corgi insurance cover plus blocked pipework not covered so power flush of heating pipework and radiators carried out .This cured the problem Work carried out was efficient with care and impressed by the the engineers in appearance and helpful attitude with no mess. Very good communication on site and from office staff .
Customer in Hampshire
Posted on 29/09/2020
, work completed 16/09/2020
Recommended
Water heater replacement
A very professional job from start to finish. All the employees I met at my home or spoke on the phone were helpful, informative and clear. The process was very stress free thanks to to the reassuring approach of all the people I dealt with. First major job I have had done in many years and I was delighted with the outcome. Thanks, Heathlands.
Customer in Hampshire
Posted on 03/09/2020
, work completed 28/08/2020
Recommended
Outstanding service
We chose Healthlands to replace our ageing central heating boiler with a combi-boiler. They arrived punctually to survey the job and provided us with helpful and knowledgeable advice followed by a detailed quote the same day. We invited others to quote; one was twice the price, the other surveyed but no quote arrived! The Heathlands team were on site for two days as expected and worked efficiently and carefully. The installation was completed and commissioned on time and is a very neat and tidy job completed by people who clearly take a pride in the work they do. They communicated well, explaining what they were doing, discussed options for routing pipework and provided full training on the new system before leaving the site taking away all debris and decommissioned items. An outstanding job, highly recommended.
Customer in Surrey
Posted on 03/09/2020
, work completed 27/08/2020
Recommended
Replaced an old boiler and fitted an outside tap
The guys from Heathlands did a fantastic job, good communication from the start to the end and the work was done to a very high standard and everything was tidy and clean when they finished. They were also very kind and patient when right at the end of a very hard day when all they had to do was to show me how the Nest app worked i couldn't remember my passwords that i had set up before they came. I have had a lot of work done in my home over the years and i think Heathlands are the most professional whilst still being friendly and have done an excellent job. Thank you I will definitely be using them in the future.
Customer in Hampshire
Posted on 03/09/2020
, work completed 01/09/2020
Recommended
Fantastic service
We needed an old, unused by us, gas fire removed from our lounge. I called and was given a quote the same day. The quote was half the price of another quote we received from another company. The work was carried out a week later at a time and date convenient to us. Jamie carried out the work efficiently and tidily and even arranged for the gas board to come out and look at an issue with the valve that controls the pressure of gas delivered to our property. I would have no hesitation using Heathlands again and can wholly recommend them.
Sherry
Posted on 25/08/2020
, work completed 06/08/2020
Recommended
Excellent service
Excellent communication on the phone with Chris. He was so helpful with finding out the right electric shower to be replaced. He spent time finding out for us. Jamie came to replace it and he was very knowledgeable and a nice person to deal with. Done the job wonderfully and didn’t leave mess around. Very happy customer. Thank you so much.
Customer in Surrey
Posted on 23/07/2020
, work completed 16/07/2020
Recommended
Boiler replacement
The boys from Heathlands did a great job replacing our boiler and relocation it from the kitchen to the attic. Excellent service.
Ian in Hampshire
Posted on 30/06/2020
, work completed 19/06/2020
Recommended
Great work
Heathlands are efficient, reliable and do a great job. Used them now on a couple of heating / plumber jobs and would never go anywhere else. Great service which so often hard to find.
Customer in Surrey
Posted on 29/05/2020
, work completed 29/05/2020
Recommended
Thoroughly recommended
Heathlands replaced our heating and hot water system. Very helpful and knowledgeable. Tidy and punctual. Came out at Christmas to help me when things started to go wrong.
LL
Posted on 02/07/2019
, work completed 02/07/2019
Recommended
Regular customer of Heathlands
We have had lots of work done by Heathlands. We are private landlords with a number of properties, and for several years we have used Heathlands for all our plumbing work. This includes annual gas boiler services, gas certificates, miscellaneous plumbing repairs and also occasional upgrades and refurbs. Heathlands are reliable and communicate well.
JonPope
Posted on 01/07/2019
, work completed 01/07/2019
Recommended
First rate service with Heathlands Heating Services Ltd
Several jobs. Re-siting and installing new radiators in bedrooms. Servicing boiler and subsequent repair, including a new burner and probes. Commissioning this boiler with full test analysis and confirming better efficiency and tolerance.
Mumra
Posted on 30/05/2019
, work completed 30/05/2019
Recommended
Excellent service
On this occasion it was simply plumbing in a washing machine that wasn’t as straight forward as normally. However we have used them for many years servicing our old Potterton Kingfisher gas boiler and keeping it going. They did an excellent job.
Simon
Posted on 23/05/2019
, work completed 23/05/2019
Recommended
Excellent standards
Based on an emergency call to sort out the immersion heater and water cylinder, they responded quickly and explained quickly and thoroughly the repairs required. Work was carried out to high standard and heating system back working again soon.
Stuart
Posted on 30/04/2019
, work completed 30/04/2019
Recommended
Heathlands, the best!
We had a new boiler and Nest fitted. Heathlands recommended these products and fitted them. We are 100% happy with the fitting, products and professional way they carried out the work especially after all of the trouble we had with the previous boiler fitted by another company. I thoroughly recommend Heathlands!
Steve F Aldershot
Posted on 14/02/2019
, work completed 14/02/2019
Recommended