We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Endorsed by Which? Trusted Traders

Heppelthwaite The Red Van Plumbers

Profile thumb red van plumbers diy sos bbc

50 Reviews

Opening Hours
Today - 08:00–16:00
  • Monday 08:00–16:45
  • Tuesday 08:00–16:45
  • Wednesday 08:00–16:45
  • Thursday 08:00–16:45
  • Friday 08:00–16:00
  • Saturday - Closed
  • Sunday - Closed



Heppelthwaite the Red Van Plumbers is your local family run plumbing and heating company established in 1948. Providing the complete plumbing and heating service including installations, improvements, servicing, maintenance & repairs.


Boiler Servicing and Repairs
Boiler Installs
Gas Safety Certificates
Central Heating
Power Flushing
General Plumbing
Bathroom Design and Installations
Gas, LPG, Oil & Biomass


We are recognised Worcester Bosch Platinum level accredited installer, providing up to 10 years warranty and have a range of finance options.

Buy Now Pay Later
0% Interest Free
Spread the Cost

Get a free quotation or check out our website for an instant online price guide.


Award Winners
Gas Safe Registered
An official face of Which Trusted Trader
Worcester Bosch Platinum Installer


What we do

  • Plumbers

    • Water softener installation and maintenance
    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Renewable energy

    • Air source heat pumps
    • Biomass
    • Ground source heat pumps
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Wet rooms
  • Smart Homes

    • Automated Heating
  • Heating contractors

    • Oil fired heating equipment
    • Central heating systems (installation and servicing)
  • More Services

    • worcester bosch accredited installer
    • commercial
    • lpg
    • oil

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

50 reviews
Customer Service
Sort by
Excellent service
Customer Service
Great service we had an emergency and they sent a plumber and he sorted it, and then took a lot of effort to find a replacement piece for a very old shower. Both plumbers were excellent, polite and considerate. Thank you will use again.
Customer in Windsor and Maidenhead Posted on 26/09/2020 , work completed 22/09/2020
Annual boiler service
Customer Service
The plumber was polite,friendly and competent. He also looked at my controller and cylinder and topped up the levels accordingly. The only criticism I have is that I think he should have worn a mask!
Customer in Surrey Posted on 15/09/2020 , work completed 10/09/2020
Great service - quick work, very clear communication
Customer Service
After an emergency leak we needed support quickly, and we got it! Speedy first visit to put in a temp repair, and then very clear communication on what was needed to repair. Pricing was clear and repair was done the following day all at the agreed price. Great quality work and great service, would recommend.
Customer in Buckinghamshire Posted on 15/09/2020 , work completed 06/08/2020
Boiler service/repair
Customer Service
Prompt, efficient and courteous engineers. Reasonably priced service/repair to my boiler which hadn't been serviced for a while and had a stuck pressure relief valve. Will definitely recommend and use again.
Customer in Buckinghamshire Posted on 11/09/2020 , work completed 09/09/2020
Very good work by Steve. The new boiler was fitted and tested.
Customer Service
Steve arrived early and the new Worcester boiler was fitted in good time. He cleared up and left the job clean and tidy. I would definitely recommend this company.
Customer in Buckinghamshire Posted on 10/09/2020 , work completed 13/08/2020
Always a pleasure
Customer Service
I find Red Van Plumbers to be extremely efficient and the Plumbers they send out on house calls are very helpful, polite and professional. I will always wait for an appointment with Red Van, over and above going somewhere else. They are worth the wait!
Customer in Buckinghamshire Posted on 10/09/2020 , work completed 08/09/2020
Very good service
Customer Service
Had my annual CH boiler serviced by them and it was a happy experience, will certainly use them again.
Customer in Buckinghamshire Posted on 27/08/2020 , work completed 27/08/2020
Reliable, professional and efficient.
Customer Service
Two different Red van plumbers have now done work for us. Work ranged from simple replacements of worn parts, to resolving a complex boiler problem, and the servicing of an underfloor heating system. All work was completed well, appointments were kept, and work was neatly done.
Customer in Hertfordshire Posted on 26/08/2020 , work completed 06/08/2020
Good service all work done to a high standard
Customer Service
I used Hepplethwaites Red Van Plumbers for a new boiler, pump and powerflush. All the work has been done to a high standard and the plumbers were reliable.I am happy with the quality of the equipment installed. When I initially had the boiler replaced I was advised I probably could get away without having a powerflush. In the end this turned out to be a false economy as my pump was found to be silted up and had to be replaced so I had the powerflush done later on. Whilst I had some issues with these aspects with Hepplethwaites after the boiler installation, I was happy with the way they were dealt with. The only outstanding issue I have is that Hepplethwaites do not provide an emergency service after an installation and I think that should be considered, even if it is outsourced, to give customers peace of mind. In my case, a problem occurred on a Friday night and I was left ringing round other emergency plumbers for advice as Hepplethwaites were not open until Monday. The plumber who eventually handled the problem and the subsequent pump replacement and powerflush was good to "work with" as he explained everything as he went along and that is important to me, particularly as mine is an older house and there are more issues to consider than in a more modern house.
Customer in Windsor and Maidenhead Posted on 12/08/2020 , work completed 06/08/2020
Megaflow service
Customer Service
Friendly engineer, left shoes outside apartment (impressed) explained what he was doing, finished work, tidied up, all round job well done.
Customer in Greater London Posted on 04/07/2019 , work completed 19/07/2002