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Heron Carpentry Limited

5.0

107 Reviews

About

Qualified with Level 1 ,2 and 3 Advanced Craft SVQ's . I've got 20 + years of experience as a carpenter, kitchen and bathroom fitting.

I worked at many places around London over the last 14 years inc The Cabinet War Room and Whitehall carrying out Hi - spec carpentry works. I've now been trading as Heron Carpentry Ltd since 2011 building up my clientele , leaving them happy
with my standards of work.

Without a doubt the most important aspect for me is to leave the job satisfied that the customer is happy and wont finish until this is the case!

What we do

  • Carpenters

    • Joinery and carpentry
  • Kitchen fitters

    • Kitchen installation
  • Bathroom fitters

    • Bathroom refurbishment

Customer reviews

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5.0
107 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
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Beautifully finished new bathroom
Customer Service
Quality
Value
We chose Gerry to install our new bathroom which had been designed and supplied by Rouse Bathrooms of West Wickham. Gerry completed the work to his usual high standard. He kept us informed of progress throughout and co ordinated other trades to complete specialist tasks. He created the minimum amount of mess possible and cleaned up each evening. Ours is an old house which presented unexpected issues which Gerry dealt with confidently and without fuss. Variations to the original quote were discussed and agreed. It is a pleasure having Gerry and Daniel in the house. The finished bathroom combines great design by Rouse with high quality installation by Gerry and his team of contractors. This is the third time Gerry has worked in our house and he is now our first choice for work in our home.
Simon in Greater London Posted on 20/03/2021 , work completed 18/03/2021
High standard of workmanship, efficient, reliable and friendly.
Customer Service
Quality
Value
Gerry installed a complete new bathroom suite within the time allocated to a very high standard and within budget (which was very competitive). He pulled the old bathroom out and managed the plumbing, electrics, tiling etc within the time frame agreed. Due to the covid restrictions a basin unit wasn't ready to be delivered but Gerry installed the rest of the bathroom so that it was functional and happily picked up the unit when it became available on our behalf and installed it very quickly. He also replaced four doors and painted them. There were a couple of snagging issues but Gerry was happy to sort them out very quickly. Everything was left clean and tidy after the job was completed and very much to our satisfaction.
Customer in Greater London Posted on 01/02/2021 , work completed 18/01/2021
Reliable and great work
Customer Service
Quality
Value
We would thoroughly recommend Gerry. He was very professional, polite, and reliable. He also gave some great suggestions when we had a doubt. We are happy with the end result and Gerry came back to finish off the last little details, which we greatly appreciated. This was a small kitchen project but we are thinking about using Gerry again in the future.
Customer in Greater London Posted on 12/01/2021 , work completed 18/12/2020
Very professional and excellent workmanship
Customer Service
Quality
Value
We had two alcove cupboards built in our lounge along with two shelves. Gerry was brilliant, he listened and completely understood what we wanted and talked through the finer details with us at each stage, giving us advise when we needed it. The work was completed on time and the price was amended in line with our final product. He was considerate of our home and kept everything clean and tidy over the 3 days he was here. We are extremely happy with the units and shelves especially the extra details he added in which made them look like they have always been here. I wouldn’t hesitate to ask him to come back for another project.
Emma in Greater London Posted on 07/01/2021 , work completed 18/12/2020
New built in cupboard and restoration of old
Customer Service
Quality
Value
Gerry has built a new cupboard to our design, matching the dimensions of an original cupboard in the same room, Gerry also restored the old cupboard preparing and painting the doors and waxing the cupboard carcass. The new cupboard is exactly what we wanted. The work was completed in the time and budget agreed. Gerry kept us informed at every stage of the work and incorporated changes as the work progressed. His work was tidy and it was a pleasure having him and his apprentice in our home. Gerry will definitely be doing more work for us in the future.
Customer in Greater London Posted on 14/11/2020 , work completed 13/11/2020
Heron carpentry
Customer Service
Quality
Value
Heron carpentry did a variety of jobs around my house including sliding doors and kitchen cabinets and an outside gate . Everything was completed on time and within budget , to complete satisfaction. Would definitely use again and highly recommend.
Dani Posted on 17/10/2020 , work completed 15/10/2020
Excellent carpenter and kitchen fitter
Customer Service
Quality
Value
Gerry and Daniel have just finished renovating our kitchen and have done an outstanding job. In addition to removing the old kitchen and fitting the new one, the work also involved knocking down a wall, bricking up a window and door and fixing damage to a ceiling caused by an old leak. Gerry managed the whole project, including all plumbing, electrics, plastering, window fitting and decorating. He is an excellent craftsman, a great communicator and was very helpful in terms of the kitchen design itself. He also sorted out unforeseen issues very promptly (e.g. getting a heating engineer to move some pipes). He and Daniel were always punctual, hardworking, courteous and friendly and left the place tidy up at the end of each day. The project was also finished on time and budget. I can heartily recommend Heron Carpentry.
Customer in Greater London Posted on 10/10/2020 , work completed 08/10/2020
Easy communication, trustworthy and good work
Customer Service
Quality
Value
We had Gerry and Dan build a coat cupboard and storage dining bench in our newly refurbished house. Gerry also hung several reclaimed doors for us. We are very happy with the work. Gerry and Dan were respectful of our home, including that we had to work while they were there, and most importantly, they always shut the door so the dogs didn't run out! Gerry worked with us on the design of the pieces being built eg the shape of the shelves and adding ventilation to the bench to allow airflow for electrical equipment being kept in it. He was always accommodating of our bespoke requirements. This was especially true with the reclaimed doors, which threw some curve balls given they weren't pristine and Gerry adapted the doorframes to make it work. Wouldn't hesitate to recommend.
Customer in Greater London Posted on 20/09/2020 , work completed 24/08/2020
Highly recommended - carpentry and kitchen fitting
Customer Service
Quality
Value
Gerry fitted our kitchen - effectively project managing a team to strip out an old kitchen, replaster the room, then fit the new one - and he made us built in wardrobes from scratch for our bedroom. Communication was excellent throughout, the work was done on time and to a very high standard, and Gerry was good company and 100% reliable to have in the house. I would recommend very highly for any carpentry or related work required in the south-east London area.
Customer in Greater London Posted on 08/08/2020 , work completed 13/07/2020
Disappointed, didn't turn up
I arranged with Gerry for him to come a give a quote for a cabin bed. He didn't turn up and when I contacted him an hour after the agreed time to ask if he was still coming, he never replied. Perhaps he wasn't that interested in the job, but it wouldn't have taken much to politely reply or cancel. I've waited a week to give him time before writing this review.
Customer in Greater London Posted on 04/08/2020 (Reviewer did not use service)
The trader replied (on 18/10/2020)
I am very sorry and embarrassed to read about your experience. The summer was an extremely busy period after the lockdown was lifted and upon checking my diary I realised that I mistakenly double-booked you on the day I was supposed to give you a quote. I am very sorry for the inconvenience this has caused you and rest assured that I do value all my customers. I accept full responsibility for the mistake and have taken the necessary steps to prevent it from happening in the future. Thank you for your time and consideration.